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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,884 Reviews

3,884 Reviews of Andrew Toyota - Service Center

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December 30, 2024

The techs were not as sharp or well informed as I felt they should be. Turns out the backyard mechanics on a forum had more insight to a well known problem. I expected more from Toyota techs. More

by No
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t recall .
Dec 31, 2024 -

Andrew Toyota responded

Thank you for your honest feedback. We’re sorry to hear that your experience with our service team didn’t meet your expectations. Our technicians are trained to provide expert service, and it’s disappointing to learn that we may not have provided the level of insight you were expecting. Please feel free to reach out to our service manager, Allen Good, at 414-509-2781.

December 28, 2024

Mike was my service person. He was very helpful. I went in for a routine tire rotation and there had been a couple things that had been recommended last visit. We also talked More

by JKEENE5661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Andrew Toyota responded

Thank you for sharing your experience and leaving such a thoughtful review! We're glad to hear Mike was so helpful and professional in guiding you through your service options. It's great to know you're feeling ready for the winter months with your new battery. We appreciate your trust and look forward to assisting you again in the future!

December 26, 2024

We have been buying from Andrew’s for over 25 years and have always gotten great service. We’ve leased and brought cars and have always been satisfied, More

by AJVBANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Andrew Toyota responded

Thank you for your incredible loyalty over the past 25 years! We’re thrilled to hear that you’ve consistently had great service with us, whether leasing or purchasing vehicles. Your satisfaction is our top priority, and we truly appreciate your continued trust in Andrew’s. We look forward to helping you with your future vehicle needs!

December 25, 2024

Great people with reliable service and fair pricing along with a convenient location to the North Shore More

by MtnSkier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Andrew Toyota responded

Thank you for the great review! We’re thrilled to hear that you had a positive experience with our team, and we’re glad you find our service reliable, fairly priced, and conveniently located. We truly appreciate your support and look forward to continuing to serve you!

December 25, 2024

Andrew Toyota provides great service. We have been a 20 year customer and have received wonderful service on multiple vehicles. Service staff is great to work with and clearly explains t More

by RBEMBENEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Andrew Toyota responded

Thank you for your amazing review and for being a loyal customer for 20 years! We’re so glad to hear that you’ve had consistent positive experiences with our service team and that we’ve been able to clearly explain the services, repairs, and costs. Your continued trust means the world to us, and we look forward to providing excellent service for many more years to come!

December 23, 2024

I like how they pay attention to small details and inspire confidence to driving a well serviced car. They tell you if there is something going on with your car and advise if it is urgent or not More

by ESTHERGANDARI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Dec 26, 2024 -

Andrew Toyota responded

Thank you for your thoughtful review! We’re so glad to hear that our attention to detail and transparent communication inspired confidence in your vehicle’s care. Keeping you informed about your car’s condition and helping prioritize what’s urgent is always our goal. We appreciate your trust and look forward to continuing to provide exceptional service!

December 21, 2024

Have been coming to Andrew for 15 years, always excellent customer service, and service thank you More

by PAULA_GALLACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Andrew Toyota responded

Hi Paula, Thank you for your loyalty and for sharing your kind words! It means so much to us that you’ve trusted Andrew for 15 years. Providing excellent customer service and care is always our goal, and we’re thrilled to know we’ve consistently met your expectations. We look forward to serving you for many more years to come!

December 21, 2024

I needed emergency service when I was away from home. John provided excellent service and got me back on the road promptly. More

by susan_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Andrew Toyota responded

Hi Susan, Thank you for sharing your experience! We’re so glad John was able to provide excellent service and get you back on the road quickly. We understand how stressful unexpected car issues can be, especially when you’re away from home, and we’re happy we could help. If you ever need anything else, we’re here for you!

December 19, 2024

I've taken multiple vehicles here for 15 years +. Nothing they cannot fix even if it's 20 yrs old More

by 4runner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Andrew Toyota responded

Thank you for your loyalty over the past 15+ years! We’re honored to have been your trusted service team for multiple vehicles, no matter their age. Your confidence in our ability to fix anything means so much to us. We look forward to continuing to provide you with excellent service for many more years to come!

December 17, 2024

I requested the bottom sheild to be reattached. They charge me additional to remove some debris. I am now driving round with a walnut rolling around in the cavity closed in. I need to schedule ano More

by lynzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Andrew Toyota responded

We apologize for the inconvenience you've experienced. Driving with that noise sounds extremely frustrating, and we want to make this right as quickly as possible. Please contact our Service Manager, Allen Good, at 414-509-2781, so we can promptly address the issue and find a solution for you.