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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,844 Reviews

3,844 Reviews of Andrew Toyota - Service Center

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March 13, 2024

Just a routine oil change and tire rotation. Service was extremely fast which I appreciated. More

by GLSAHAGUN
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
March 09, 2024

I was never given the customary paper with my name, car,work to be done, etc. No tracking. So I sat and waited. Cody found me and basically took over, found my car, and cookies too! Maybe the first guy More

by Tobi
Recommend Dealer
Yes
Employees Worked With
Can't remember
Mar 11, 2024 -

Andrew Toyota responded

We apologize for the oversight in not providing you with the paperwork initially. However, we're glad to hear that Cody was able to step in, locate your car, and ensure your needs were taken care of promptly. Thank you for your understanding, and we appreciate your feedback. We'll use it to improve our processes moving forward. If you have any further concerns or need assistance, please don't hesitate to reach out.

March 07, 2024

Happy Happy Joy Joy Happy Happy Joy Joy Happy Happy Joy Joy Happy Happy Joy Joy More

by F412T1
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Andrew Toyota responded

Hi, We're thrilled to hear about your joy! Thank you for sharing your happiness with us. We look forward to continuing to serve you with excellence.

March 07, 2024

It was a good visit. I would had liked for my oil change to happen to save the drive. I will be back in a week. More

by ANRONIO12312000
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Mar 07, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback! We're glad to hear that your visit was good overall. We apologize for the inconvenience regarding the oil change and appreciate your understanding. We look forward to seeing you again next week and providing you with excellent service.

March 07, 2024

It was great. Communication was great. Car was done on time at the price that was stated. More

by SCOTTANSAY
Recommend Dealer
Yes
Mar 08, 2024 -

Andrew Toyota responded

Dear Scott, We're thrilled to hear that you had a great experience at Andrew Toyota! Thank you for highlighting our communication and timely service. If you ever need anything else, feel free to reach out. We're here to help.

March 06, 2024

It was timely wait time and Steve explained what they did I was satisfied with my visit More

by galinanovik
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 07, 2024 -

Andrew Toyota responded

Hello, Thank you for your positive feedback! We're glad to hear that you had a timely wait time and that Steve explained the service performed to your satisfaction. We appreciate your business and look forward to serving you again in the future!

March 05, 2024

Very professional. Very informative especially with the maintenance video. I have never experienced a video of your recommended repairs. More

by jackson.veola61
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljko Blagic
Mar 05, 2024 -

Andrew Toyota responded

Hello, Thank you for your positive feedback! We're glad to hear that you found our service professional and informative, especially with the maintenance video. We appreciate your support and look forward to serving you again in the future!

March 05, 2024

Excellent My car was at Andrew Body Shop This survey should be customized No comments More

by Mckinnieangelous
Recommend Dealer
Yes
Employees Worked With
John Endisch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Endisch
Mar 07, 2024 -

Andrew Toyota responded

Hello, Thank you for your feedback! We're pleased to hear that you had an excellent experience. We appreciate your suggestion regarding survey customization and will take it into consideration for future improvements. If you have any further comments or concerns, please don't hesitate to let us know.

March 04, 2024

Very personable and helpful at all times. Quick service Marc Brandofina is the best salesman ny far. Toyota is very lucky to have him More

by ANDREWMCLANE27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljko Blagic
March 03, 2024

Quickly repaired and verified with videos Staff is friendly, car is pulled up ready to go fast More

by harmonyeden
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 04, 2024 -

Andrew Toyota responded

We're delighted to hear that your repair was done swiftly and verified with videos! Our friendly staff aims to ensure your experience is seamless, and having your car ready to go promptly is our priority. If you ever need anything else, feel free to reach out—we're here to help at Andrew Toyota!

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