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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,844 Reviews

3,844 Reviews of Andrew Toyota - Service Center

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May 11, 2024

CODY WAS VERY KIND FRIENDLY INFORMATIVE ABOUT FUTURE REPAIRS CALLED WHEN CAR WAS READY nice More

by DELORIS GUTTER
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Windom
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Andrew Toyota responded

Hi! Thanks for sharing your experience! We're delighted to hear that Cody provided you with kind, friendly, and informative service. If you have any further questions or need assistance, feel free to reach out.

May 09, 2024

Excellent service by Willie and the team as always. Having the video walk through of service items was very helpful. More

by DCONNOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Andrew Toyota responded

Hi, We're thrilled to hear that Willie and our team provided you with excellent service! We're glad the video walk-through of service items was helpful for you. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing Andrew Toyota!

May 08, 2024

Other than going into a black hole when calling for service info service was very good. More

by SSHOENER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Andrew Toyota responded

Hi, We're glad to hear you had a good service experience overall! We apologize for any inconvenience with our phone system. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing Andrew Toyota!

May 07, 2024

The price I was charged was way too much. I got screwed and will never have this work done again at Andrew service center More

by GAILANDRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Service is done in a timely manor and done right the first time. Willy listens to any complaints I have and relays them to technician working on my car. Except for one sticky problem which has never be More

by JOYCEHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Andrew Toyota responded

Hi! Thank you for your feedback. We're glad to hear that your service was completed in a timely manner and done right the first time. We appreciate your loyalty to Andrew Toyota. Please reach out to us about the persistent issue you're experiencing so we can address it accordingly. We're here to help!

April 25, 2024

Very helpful! Prompt service and friendly staff. Accommodating to my needs! Would refer to friends! More

by CAROLYN.KUSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Andrew Toyota responded

Hi Carolyn, Thank you for your kind words! We're delighted to hear that you found our staff helpful, our service prompt, and our team accommodating to your needs. We appreciate your recommendation and look forward to assisting you and your friends in the future.

April 25, 2024

Concerning the 2020 Highlander recall: I took my car in and was told the front bumpers were damaged (hitting a pothole). I was told to have them replaced at my own cost before new hardware was added. Ove More

by DMGART
Recommend Dealer
No
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Andrew Toyota responded

Hi! We're sorry to hear about the confusion regarding your 2020 Highlander recall. We understand your frustration and want to help resolve this issue promptly. Please reach out to Allen Good, our Service Manager, at 414-228-1450. He'll assist you in addressing this matter and ensuring it's resolved to your satisfaction.

April 25, 2024

Polite and efficient. Clearly committed what was being done. Offer a discount package. Was done sooner than quoted. More

by Taragrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Andrew Toyota responded

Hi! We're thrilled to hear about your positive experience with us! Thank you for your feedback. If you have any further questions or need assistance, feel free to reach out.

April 25, 2024

Good serviecs,convinion just near by my place. I will always come by for my car need. More

by N9KWC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Andrew Toyota responded

Hi! We're delighted to hear that you found our services convenient and close to your place! We look forward to serving your car needs in the future. Thank you for choosing Andrew Toyota.

April 22, 2024

I’m very pleased with Mr Z and his staff not my first experience with this nice young man Mr Z and it will not be the last experience with him I can’t say enough of good qualities about he and his worke More

by RACHELROTTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Andrew Toyota responded

Hi Rachel, Thank you, Rachel! We truly appreciate your kind words and loyalty. We're thrilled to hear that Mr. Z and our staff provided you with excellent service. Your satisfaction is our priority, and we're grateful for the opportunity to serve you. If you need anything else, please don't hesitate to reach out.

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