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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,844 Reviews

3,844 Reviews of Andrew Toyota - Service Center

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May 21, 2024

Very knowledgeable service with friendly contacts for a very reasonable price. You should give them a try. More

by lanceburm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Andrew Toyota responded

Thanks for sharing your experience, Lance! We're glad to hear that you found our service team knowledgeable and friendly, and that you were satisfied with the pricing. We appreciate your recommendation and hope to continue providing you with top-notch service in the future. If you ever need anything else, feel free to reach out.

May 21, 2024

My car had to be towed on a Saturday. I was able to speak with Steve Cicero of Andrew Toyota’s customer service team and he was wonderful: he was accessible by phone, he kept me up to d More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicero—I give him a rating of 5 stars. I also had a follow-up call with a manager whose name was Al who also was great about getting my call to Steve so that we could resolve the follow-up issue.
May 22, 2024 -

Andrew Toyota responded

Thank you for sharing your experience, Becky! We're delighted to hear that Steve Cicero provided you with exceptional customer service and made sure your car was taken care of promptly and effectively. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your trust in Andrew Toyota!

May 21, 2024

Great service, fair prices! Just a great experience. The service writer keep in touch on all repairs and was awesome to work with. More

by LUNDYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Andrew Toyota responded

Hi, Thanks for sharing your experience with us! We're glad to hear that you had a great service at Andrew Toyota and that our team kept you informed throughout the repairs. If you ever need anything else or have any questions, feel free to reach out.

May 21, 2024

I’ve been a customer for 10 years and I always appreciate the service. Z is a great Service professional. More

by craigcoleman175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Andrew Toyota responded

Hi, Thank you for your loyalty over the past 10 years, Craig! We're glad to hear you appreciate the service,

May 20, 2024

Zeljko was professional and helpful. My only complaint about Andrew Toyota is the high cost of repairs. More

by JMBBLUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're glad to hear that Zeljko provided professional and helpful service. We understand your concern about repair costs and will strive to provide the best value for our services in the future.

May 16, 2024

Always a pleasure to come here. I always come here to buy a new car and get my service done right. More

by Jwhite1805@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024 -

Andrew Toyota responded

HI, Thank you for your loyalty! We're thrilled to hear that you always have a positive experience at Andrew Toyota, whether you're buying a new car or getting service done. We appreciate your business and look forward to assisting you with all your automotive needs in the future. If you have any further questions or need assistance, feel free to reach out.

May 16, 2024

Steve Cicero did an amazing job keeping me updated on my vehicle’s service and making sure everything was taken care of. More

by KEVIN.FETHERSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicero
May 19, 2024 -

Andrew Toyota responded

Hi Kevin, Thank you for your feedback! We're thrilled to hear that Steve Cicero provided amazing service and kept you updated on your vehicle's service at Andrew Toyota. We appreciate your business and look forward to assisting you again in the future. If you have any further questions or need assistance, feel free to reach out.

May 14, 2024

Great Communication with Customer. Kept me up to date with progress. Informed me of costs. More

by jnelsonhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Andrew Toyota responded

Hi! Thank you for your feedback! We're glad to hear that you appreciated our communication and updates throughout the service process. If you have any further questions or need assistance, feel free to reach out to us anytime.

May 14, 2024

My vehicle keeps draining the battery, but Andrew's service tells me there's nothing wrong with the vehicle. I've been through 3 batteries in 18 months. Andrew supposedly fixed the problem last time, b More

by terrysmirl
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unko
May 15, 2024 -

Andrew Toyota responded

Hi! We're sorry to hear about your ongoing battery issues. Please reach out to Allen Good, our Service Manager, at 414-228-1450, so we can further investigate and resolve this matter for you. We appreciate your patience and understanding.

May 12, 2024

Was good experience for oil change. Dropped car off and waited for it to be srrviced. More

by rodneybochek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Andrew Toyota responded

Hi Rodney, We're pleased to hear you had a good experience with your oil change at Andrew Toyota, Rodney. If you have any further questions or need assistance, feel free to reach out.

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