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Andrew Toyota - Service Center

Milwaukee, WI

4.7
3,844 Reviews

3,844 Reviews of Andrew Toyota - Service Center

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May 30, 2024

To who it may concern,forthe money I wasn't given a variety to choose. 🤫 More

by John Neddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Oppermann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Coroian
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
2.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kelly
Jun 01, 2024 -

Andrew Toyota responded

Hi John, Thank you for your feedback. We're sorry to hear you weren't satisfied with the variety of options available. Please reach out to Kevin Burgher, GM at 414-228-1450 so we can address your concerns and improve your experience.

May 30, 2024

I encountered a few problems with my truck 2 days before heading out of town and Cody scrambled to get me an appointment and get the parts onsite. That meant so much for him to do that- he could’ve easily s More

by smeyer9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Andrew Toyota responded

Hi, Thank you for sharing your experience! We're delighted to hear that Cody provided exceptional service and went above and beyond to get your truck ready before your trip. We're proud to have such dedicated team members. We appreciate your feedback and look forward to serving you again.

May 30, 2024

The dealership is clean, you have friendly people there. I am usually satisfied with the service at this location. I am considering going somewhere else. I was not happy with the last service rep I worke More

by Bnduncan37@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback. We're glad to hear you appreciate our clean dealership and friendly staff. We're sorry to hear about your recent experience with our service rep. Please reach out to Allen Good, our Service Manager, at 414-228-1450 so we can address your concerns and ensure your satisfaction

May 30, 2024

I have dealt with AndrewToyota in the past and was always satisfied. Service and personnel were very professional and friendly. More

by mimiruss64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Andrew Toyota responded

Hi, Thank you for your continued support! We're delighted to hear that you've always been satisfied with our service and staff. We appreciate your kind words and look forward to serving you again in the future.

May 30, 2024

I think the service department shows expertise when caring for cars. They show care when working with owners . It IS good professional work! More

by donna.fletcher
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Andrew Toyota responded

Hi Donna, Thank you for your kind words! We're thrilled to hear that our service department's expertise and care met your expectations. We appreciate your feedback and look forward to continuing to provide you with professional and attentive service.

May 29, 2024

Competent and attentive service. Have dealt with Sasha and Mike and each communicated effectively and responded to our questions promptly. More

by Hnchudfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Andrew Toyota responded

Hi, Thank you for your feedback! We're pleased to hear that Sasha and Mike provided competent and attentive service, effectively communicating and responding to your questions promptly. We appreciate your business and look forward to serving you again.

May 27, 2024

My car's water pump broke right before I was leaving for 2 weeks in Italy. Zee kept me informed while I was gone, went over and above to accommodate my issues and found a way for me to pick up my car after More

by Hilary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Andrew Toyota responded

Hi Hilary, Thank you for sharing your experience! We're glad Zee was able to assist you, even during a hectic time. Providing excellent service is our priority, and we're thrilled to hear that you're extremely pleased with us. If you ever need anything else, don't hesitate to reach out.

May 24, 2024

I had an appointment on the other side of city that was going to be tough to make after my service work. The service dept. went out of the way to get me out the door in time. . More

by MWEIGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Andrew Toyota responded

Hi, Thank you for sharing your experience! We're glad our service department could accommodate your schedule and get you on your way in time. We appreciate your feedback!

May 24, 2024

Professional and friendly service. Keeps you updated on progress and includes narrated video of the inspection. More

by VFense
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Andrew Toyota responded

Hi, Thank you for your kind words! We're glad you enjoyed our professional and friendly service, as well as the narrated video updates. We appreciate your feedback and look forward to serving you again.

May 22, 2024

Willie is a great service guy. That's why I go to Andrews Toyota for service. More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Andrew Toyota responded

Hi, Thank you for your kind words about Willie! We're thrilled to hear he's the reason you choose Andrew Toyota for service. We appreciate your loyalty and look forward to continuing to provide excellent service.

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