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Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,518 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,518 reviews

July 04, 2023

Not organic zed waited15 minute to pay for services computer down waited another 15 minutes for car More

by BOOKERBUNNY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 06, 2023 -

Andrew Toyota responded

Hello, we apologize for the wait you experienced while getting your vehicle serviced at our dealership. Please reach out to Allen Good Service Manager 414-228-1450 at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

July 04, 2023

Fantastic service. Careful with vehicle and generous with their time researching a problem. Switched from another dealership and this service is 100 times better. More

by Sonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Andrew Toyota responded

Hello Sonja, thank you for shining the spotlight on our teams’ service and integrity! We appreciate the feedback and will make sure to thank them for a job well done. Thank you for your business, and we look forward to seeing you again.

July 03, 2023

I had a great experience buying a car from this dealership. I was well accommodated and the people were great. More

by TYREESELAMIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Vallier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Andrew Toyota responded

Hello, congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

July 03, 2023

My service person is excellent! Responsive, communicative, very professional and patient. He does whatever he can to make service run smoothly. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Andrew Toyota responded

Hello Susan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

July 03, 2023

Emmanuel was prompt respectful professional great service John Endisch was very rude unprofessional aggressive argumentative he need to seek mental help service More

by LYNETTEGREEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 06, 2023 -

Andrew Toyota responded

Hello Lynette, thank you for taking the time to leave us a review. We apologize for the lack of customer service, and we will be speaking with our staff to assure this does not happen again. Thank you for choosing Andrew Toyota!

July 02, 2023

Same as before same as before same as before same as before same as before More

by caplee68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Andrew Toyota responded

Hello, thank you for the positive rating! We're thrilled to hear about your positive experience with us. Your satisfaction is our utmost priority, and we're grateful for your support. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon.

July 01, 2023

Pleasant, courteous staff. Welcome questions. Willing to explain recommendations and rationale for them. Estimations of time and costs for service accurate. More

by GBruss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Andrew Toyota responded

Hello, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

July 01, 2023

My dream CAR LOVE IT. ........GREAT ❤👌THANK U ANTHONY AND ANDREW TOYOTA. FOR HELPING ME More

by TARLA.MARSHALL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jul 05, 2023 -

Andrew Toyota responded

Hello, we couldn’t be happier that Anthony provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Andrew Toyota!

July 01, 2023

Service was great and personal. Communication went well to complete paperwork necessary to complete transaction. More

by BARB.ONEIL
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Andrew Toyota responded

Hello Barb, thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

June 30, 2023

Shared details that were very helpful. Helped me with great information specific to my situation. More

by caplee68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Andrew Toyota responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

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