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Andrew Toyota

Milwaukee, WI

4.7
6,518 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,518 reviews

July 12, 2023

The service rep Kahla was excellent, she explained things well and kept me updated. The service seems to have been well done, however, they over charged me by $150.00 and charged an undisclosed environmental More

by KW1221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kahla
Jul 13, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 13, 2023 -

Andrew Toyota responded

Hello, Thank you for sharing your feedback, and we apologize for any inconvenience you experienced during your recent service visit. We appreciate your kind words about Kahla, as she strives to provide excellent service and keep customers informed. Regarding the overcharge and undisclosed environmental fee, we sincerely apologize for the oversight. Our team will review your case and promptly address the billing discrepancy. We understand your frustration, and we'll take steps to ensure such errors are avoided in the future. At your earliest convenience please reach out to Allen Good, Service Manager at 414-228-1450 so we can make this right. Thank you and we look forward to speaking with you.

July 11, 2023

They went out there way to find the right vehicle and bank that would approve me cause I had no credit that would work. More

by DARAL KINCAID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Burbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa Clemens finance director
Jul 11, 2023 -

Andrew Toyota responded

Hello Daral, thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

July 11, 2023

They were very helpful when looking for a new car to purchase. Joe especially was helpful with the whole process even though I was driving a hard bargain. He was really patient and even let me test driv More

by serafinluna07
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Burgher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Burbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Andrew Toyota responded

Hello, thank you so much for your praise and kind comments about Joe! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

July 11, 2023

Work completed as promised. Explained the checklist well we have been using Andrew Toyota Service since 2010 and continue to come back. More

by Midwest49
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Andrew Toyota responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

July 11, 2023

Our family has been purchasing and taking our Toyota's to Andrew Toyota for service for many years. They've always done a tremendous job at service and with every purchase or lease we have had with them. We More

by COHENSING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Andrew Toyota responded

Hello, thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! Thank you for choosing Andrew Toyota!

July 10, 2023

I always feel listened to, welcomed by a company who wants to give me the best service possible. The staff are always pleasant and professional. More

by ntorphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cicero gets a gold star.
Jul 11, 2023 -

Andrew Toyota responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

July 10, 2023

I love this place and buy car Number 1 Ella Kamoske Number Charles E.Beacham jr. There so nice people in this place for buy the car I loved 1000000 star More

by eeliyas800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ella Kamoske and Charles E.Beacham Jr.
Jul 11, 2023 -

Andrew Toyota responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

July 10, 2023

Best dealership service experience I've had. My advisor was helpful and efficient, the video from the service person was informative, and the service recommendations accurate. More

by nicholasfrank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Andrew Toyota responded

Hello Nicholas, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

July 10, 2023

Have been a loyal customer for over 25 years ! Here are some ideas Thank you very much More

by mdh0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 12, 2023 -

Andrew Toyota responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to Kevin Burgher GM 414-228-1450 at your earliest convenience. We hope to hear from you soon.

July 10, 2023

Great service, car arrived ahead of schedule and the process was smooth and efficient. Thank you. More

by JIM.LUDWIG1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Andrew Toyota responded

Hello Jim, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

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