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Andrew Toyota

Milwaukee, WI

4.7
6,518 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,518 reviews

July 25, 2023

This was our 5the experience with Andrew Toyota and all have been good. Jessi answered all of our questions and wasn’t pushy.. she kept us up to date with the timing of arrival of the vehicle and was flex More

by Tshoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Andrew Toyota responded

Hello, thank you so much for your praise and kind comments about Jessi! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

July 25, 2023

My sales person was David Leveritt. He was great from beginning to end and even helped after the car was delivered. Will be coming to him again. More

by jackieknight3371
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Leveritt
Jul 25, 2023 -

Andrew Toyota responded

Jackie, we couldn’t be happier that David provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Andrew Toyota!

July 25, 2023

We were told that the car was available, and drove 75 miles one way to see it. Then we were told it had been a sold over the weekend. We test drove a Kia k5, a 2023 with about 7500 miles that was on the More

by Sm
Recommend Dealer
No
Employees Worked With
Joe Burbach
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 27, 2023 -

Andrew Toyota responded

Hello, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Kevin Burgher, GM at 414-228-1450 at your earliest convenience so we can understand your situation better in order to try and turn your experience around.

July 25, 2023

I did not like that I was forced to buy LoJack, especially when Toyota Care covers the same concerns, something that I was not aware of or told when I purchased the car. This is my third Toyota an More

by Nana
Recommend Dealer
No
Employees Worked With
Joe Burbach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Jul 27, 2023 -

Andrew Toyota responded

Hello, thank you for taking the time to leave us a review. We would like to take the opportunity to turn this around. At your earliest convenience please reach out to Allen Good, Service Manager at 414-228-1450, we would be happy to speak with you. Thank you and have a great day!

July 25, 2023

Andrew Toyota serviced my car at a reasonable price and they also accepted my coupon so that I could save some money. More

by NINAADKINS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Andrew Toyota responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

July 25, 2023

Service department does an excellent job getting you in and out for oil changes, and maintenance. More

by Tete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Andrew Toyota responded

Hello, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

July 25, 2023

The service department at Andrew has always done a terrific job servicing our many Toyota vehicles More

by Tshoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Andrew Toyota responded

Hello, thank you for the stellar review! We appreciate you being a loyal customer and making Andrew Toyota your first choice for all your auto needs!

July 25, 2023

He is the greatest Service Advisor ever! !!! He is very detailed and thorough!!! He should be the manager over the entire service department! If he ever leaves, I will not come to Andrew Toyo More

by DIAMOND_SUGGS
Recommend Dealer
Yes
Employees Worked With
Willie Willet
Jul 26, 2023 -

Andrew Toyota responded

Hello, your positive rating has truly brightened our day! Thank you for sharing your experience with us. We strive to deliver the best service possible, and it's rewarding to know that we met your expectations. If you have any further needs or requests, please don't hesitate to reach out. We can't wait to have the opportunity to serve you again.

Jul 26, 2023 -

DIAMOND_SUGGS responded

This above message was for Willie Willet!

July 24, 2023

Jessi was laid back but attentive to every detail during our purchase. My wife and I appreciated her laid back approach and also her specific knowledge of the vehicle we were interested in. Jessi was accomm More

by schlicss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Andrew Toyota responded

Hello, we can't thank you enough for this raving review! It's so great to hear that Jessi exceeded your expectations and went out of their way to ensure everything went perfectly for you. We truly appreciate your business and hope to see you again soon! Thank you for choosing Andrew Toyota!

July 24, 2023

The dealership was responsive and Cody was great at keeping me informed. He is a real asset. They were able to rapidly take care of the problem More

by Whaselow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Andrew Toyota responded

Hello, thank you so much for your praise and kind comments about Cody! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

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