Back

Andrew Toyota

Milwaukee, WI

4.7
6,518 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
Contact Dealership

1620 West Silver Spring Drive

Milwaukee, WI

53209

Directions

By Type

Showing 6,518 reviews

August 09, 2023

Great location. Joe Burbach was very pleasant, patient, and helpful. He answered our questions and explained everything we need to know about the car we purchased. More

by zmohds
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Burbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Andrew Toyota responded

Hello, Thank you so much for taking the time to share your positive review of your experience at Andrew Toyota. We're thrilled to hear that you had a fantastic visit to our service department. Cody's dedication to delivering exceptional customer service is truly remarkable, and we're delighted that he was able to effectively communicate and assist you in finding reasonable solutions. At Andrew Toyota, we always strive to provide top-notch service excellence, and it's wonderful to know that our efforts are being recognized. Your feedback encourages us to continue our commitment to delivering outstanding experiences to our valued customers like you. We sincerely appreciate your choice in entrusting us with your automotive needs, and we look forward to the opportunity to serve you again in the future. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for being a part of the Andrew Toyota family.

August 09, 2023

Great service department. Cody in the service area goes above and beyond what is expected. Clearly explains problems and helps customers come to a reasonable solution. More

by Whaselow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Andrew Toyota responded

Hello, We greatly appreciate your positive feedback regarding your experience at Andrew Toyota. We're delighted to hear that you had a wonderful service department visit. Cody's exceptional dedication to providing outstanding customer service is truly commendable. It's fantastic to know that he not only effectively communicates issues but also assists customers in finding reasonable solutions. We're committed to maintaining this level of service excellence and look forward to serving you again in the future. Thank you for choosing Andrew Toyota for your automotive needs!

August 09, 2023

Andrew Toyota on Silver Spring Drive Milwaukee Wisconsin ROCKS on everything, SHOW ROOM DESIGNS and all, includung the best CUSTOMER SERVICES IN TOWN. I have bought two cars from them to date. I am recomme More

by Felix Emeka Gwolas Onukwugha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Vallier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Akhahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Burbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Chamberlain, Megan Clemens
Aug 22, 2023 -

Andrew Toyota responded

Dear Felix, Thank you so much for sharing your enthusiastic review of Andrew Toyota! It's truly heartening to hear about your positive experience with the dealership. Your words paint a vivid picture of a place that excels in every aspect, from its stunning showroom designs to the exceptional customer service it offers. It's fantastic to know that you've not only purchased one but two cars from Andrew Toyota. Your loyalty speaks volumes about the quality of their products and services. Recommending your friends to consider Andrew Toyota for their next vehicle is a powerful endorsement that reflects your trust and satisfaction. Your review highlights the dealership's commitment to creating a remarkable car-buying journey for its customers. The combination of impressive showroom designs and top-notch customer service indeed sets them apart. Let's hope that your positive experiences continue to inspire others to discover the excellence that Andrew Toyota has to offer. Once again, thank you for taking the time to share your feedback. Your support and recommendation are invaluable in helping others make informed decisions when choosing a dealership for their automotive needs. Safe and happy travels in your two cars from Andrew Toyota!

August 09, 2023

Efficient and friendly. Good communication by staff. Blah blah blah blah blah blah blah blah More

by BMANWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Andrew Toyota responded

Hello, Thank you for taking the time to share your experience! We're delighted to hear that you found our team at Andrew Toyota to be efficient and friendly. Ensuring good communication is a top priority for us, so we're pleased that our staff met your expectations in that regard. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Andrew Toyota!

August 09, 2023

After replacing the right rear wheel bearing, you left a clamp on our car that was barely holding the brake cable intact. We discovered it after the brake warning light came on and our regular mechanic foun More

by jennyhutton
Workmanship
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whatever mechanic “fixed” our car and endangered my family’s lives.
Aug 23, 2023 -

Andrew Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 09, 2023

Overall customer service was great and did not have to wait long for oil change. More

by Jpford2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
Aug 22, 2023 -

Andrew Toyota responded

Hello, Thank you for taking the time to share your experience! We're thrilled to hear that you had a positive visit to Andrew Toyota. Our team takes pride in providing excellent customer service, and we're delighted that you found it to be great. We understand the value of your time, and it's fantastic to know that your oil change was completed efficiently, without a long wait. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your business and hope to serve you again in the future!

August 09, 2023

it’s all about money. nobody returns calls. I had my vehicle in there for three weeks. I got a loaner thank goodness. Nobody knows where my radio is or coming, yes three l More

by DVRUEHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Domagalski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Andrew Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 09, 2023

I went for my 1st free service after purchasing the vehicle. Service representative was helpful and courageous. Service was completed in time promised. More

by BILLGARTENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service department
Aug 22, 2023 -

Andrew Toyota responded

Dear Bill, Thank you so much for taking the time to share your experience with Andrew Toyota's service department. We are thrilled to hear that your first free service appointment went smoothly and met your expectations. It's wonderful to know that the service representative you interacted with was helpful and courageous. We understand how important it is to have a service team that not only provides efficient service but also offers a positive and supportive experience for customers like you. We're also glad to hear that the service was completed within the promised timeframe. We strive to uphold our commitment to timely and efficient service to ensure that your valuable time is respected. Thank you again for choosing Andrew Toyota for your vehicle's servicing needs. Your feedback is invaluable to us as we continuously work to provide the best possible service to our customers. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

August 08, 2023

Very good to identify issues and gave plan to fix. Schedule us flexible and adjusted what I need More

by hebx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Andrew Toyota responded

Hello, Thank you for taking the time to share your experience with Andrew Toyota! We're delighted to hear that our team was able to effectively identify the issues you encountered and provide you with a clear plan to address them. Flexibility is a key aspect of our service, and we're glad that we were able to accommodate your schedule and tailor our approach to meet your specific needs. If you have any further feedback or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Andrew Toyota!

August 08, 2023

Thanks for the great service. Service was prompt. I hate trying to add words. Goodbye More

by CMLUEHRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Andrew Toyota responded

Hello, We truly appreciate your kind words and positive feedback regarding your recent experience at Andrew Toyota. We're delighted to hear that you found our service to be prompt and that you had a great overall experience with us. Our team works diligently to ensure that each customer receives top-notch service, and it's wonderful to know that we met your expectations. Your satisfaction is our priority, and we're thrilled that we could provide you with a positive dealership visit. If you have any further feedback or questions in the future, please don't hesitate to reach out. Thank you once again for choosing Andrew Toyota, and we look forward to assisting you with any automotive needs you may have in the future.

...
79
...