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Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,518 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,518 reviews

August 15, 2023

Super friendly and easy to deal with. My experience from beginning to end was first class More

by df1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane!
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Aug 15, 2023 -

Andrew Toyota responded

Hello, we're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

August 15, 2023

Clean, Helpful People, and Busy. Maybe too busy. Need to hire more capable licensed mechanics. More

by diane.garhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Andrew Toyota responded

Hello Diane, thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Andrew Toyota!

August 15, 2023

Professional, helpful and courteous with the intention of getting things taken care of in a timely manner. More

by kato_g03
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny (van driver)
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Aug 16, 2023 -

Andrew Toyota responded

Hello, Thank you so much for your kind review! We greatly appreciate your feedback and are thrilled to hear that our team was able to assist you in a professional, helpful, and courteous manner. Our goal is always to ensure that our customers' needs are met promptly and efficiently. If you have any more questions or require further assistance, please don't hesitate to reach out to us. We look forward to continuing to serve you with the same level of care and dedication.

August 14, 2023

Excellent dealership and service dept, always timely, knowledgeable, and get the job done correctly. Staff is always helpful and stays in contact with you keeping you apprised of progress on service work More

by 4DMOSNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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Aug 15, 2023 -

Andrew Toyota responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 14, 2023

John was very courteous walk with me, very well, made sure that my car was taken care of in a sufficient time More

by Special
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Andrew Toyota responded

Hi, thank you for the awesome review and kind words about John!

August 14, 2023

Jessi Cliffer was very helpful and efficient in our recent new vehicle purchase. While the model we selected was quite new, Jessi was very knowledgeable about the vehicle and options which we really a More

by Talindell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Andrew Toyota responded

Hello, thank you so much for your praise and kind comments about Jessi! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

August 14, 2023

Good and pleasant experience. My dealer was nice and to the point. Very happy overall. More

by SAMMIE12.372
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anders H.
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Aug 15, 2023 -

Andrew Toyota responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

August 14, 2023

I was very well pleased with Jessi Cliffer performance she walked me through the application process and helped me achieve what I came for and that was a car. I really appreciate her on her on such an out More

by bm749369
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Andrew Toyota responded

Hello, thank you for your kind words about Jessi. We appreciate your thoughtful comments and positive feedback. Your satisfaction is important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future.

August 12, 2023

Great service so far, the car needs some work done, and we are waiting to see if it will be done to our satisfaction. More

by TTWISTER71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renee Chamberlain
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Aug 22, 2023 -

Andrew Toyota responded

Hello, Thank you for taking the time to share your experience with us. We're glad to hear that you've been pleased with the service you've received so far at Andrew Toyota. Our team is committed to providing top-notch service and ensuring your satisfaction. We understand that your car requires some work, and we appreciate your patience as we work to address those issues. Our goal is to ensure that the work done on your car not only meets but exceeds your expectations. We're dedicated to making sure you have a positive experience throughout the process. If you have any questions or concerns while we're working on your car, please don't hesitate to reach out to our service team. We're here to assist you and make sure everything is to your liking. Your feedback is invaluable to us, and we're committed to delivering the best possible service. Thank you again for choosing Andrew Toyota, and we look forward to completing the necessary work to your satisfaction.

August 12, 2023

Great, friendly, and prompt service; I appreciated the video from the tech. Work on the car was started on time and I was able to leave after not too long. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Andrew Toyota responded

Dear Kris, Thank you so much for taking the time to share your experience with Andrew Toyota. We're thrilled to hear that you had a great visit and that our team provided you with friendly and prompt service. It's wonderful to know that you appreciated the video from our technician – we believe in keeping you informed every step of the way. We're also pleased to learn that the work on your car was initiated on schedule and that you didn't have to wait too long. Your time is valuable, and we strive to ensure efficient service without compromising quality. Your positive feedback is truly motivating for us, and we look forward to the opportunity to serve you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Safe travels and thank you for choosing Andrew Toyota!

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