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Andrew Toyota

Milwaukee, WI

4.7
6,518 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,518 reviews

August 19, 2023

Andrew is a Top-Tier dealership with a Top-Tier service department. They’re very professional and have very fair prices. I got a quote for the same work at another dealership and it was twice as much. Not More

by LOVENYERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Andrew Toyota responded

Hello, We greatly appreciate your positive feedback and your trust in our service department at Andrew Toyota. Providing top-tier service and maintaining professionalism are our priorities, and we're glad to hear that you've experienced this firsthand. It's wonderful to know that you find our prices fair and competitive. We take pride in our transparency and honesty, ensuring that you only receive necessary services and recommendations. Your mention of our willingness to prioritize your needs over immediate business speaks to our commitment to building long-lasting customer relationships. We're pleased that your experiences with us have been pleasant, and we look forward to continuing to provide excellent service for your automotive needs. Thank you for choosing Andrew Toyota.

August 19, 2023

The Service Rep didn’t want to find any discounts for my service!! The Previous Service Rep that I had before this visit, was Excellent Service in My Opinion!! She was a woman who made me feel very comforta More

by kdis5oh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla
Aug 22, 2023 -

Andrew Toyota responded

Hello, We're sorry to hear about your recent service experience at Andrew Toyota. We apologize if the service representative didn't meet your expectations or find applicable discounts. We value your feedback and understand the importance of making our customers comfortable during service visits. Your comments will be shared with our team for improvement. At your earliest convenience please reach out to Allen Good, Service Manager at 414-228-1450 so we can investigate this for you. Thank you, Andrew Toyota

August 18, 2023

Nice dealership, no hassle pricing. They had the inventory and the vehicle I wanted and had been searching for. Who is Michael Opperman? More

by SANDER1224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Levitt
Aug 22, 2023 -

Andrew Toyota responded

Hello, Thank you for sharing your positive experience! We're thrilled to hear that you had a great time at Andrew Toyota. Our commitment to providing a hassle-free pricing experience and maintaining a diverse inventory of vehicles is at the core of our customer service philosophy. We're delighted that we could meet your needs and help you find the vehicle you were searching for. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. Safe and happy travels in your new vehicle!

August 17, 2023

I came in for a maintenance check and they did a great job. I was waited on even before my scheduled time,. I really appreciated them videoing their work, so I could see exactly what was done to my car. T More

by JEWELLPORTWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Aug 22, 2023 -

Andrew Toyota responded

Hello, We are thrilled to hear about your positive experience at Andrew Toyota! Thank you for taking the time to share your thoughts on your recent maintenance check. We're delighted that our team was able to exceed your expectations by providing prompt service even before your scheduled time. Our commitment to transparency and customer satisfaction is reflected in our practice of videoing the work on your car, ensuring that you have a clear understanding of the service performed. Your kind words about our honesty and dedication to not charging for unnecessary work mean a lot to us. We understand the importance of building trust with our customers, and it's wonderful to know that you appreciate our efforts in that regard. We're also glad to hear that our shuttle service made your experience more convenient and hassle-free. We are truly honored that you plan to continue choosing Andrew Toyota for your car service needs and potential future car purchases. Our goal is to maintain a standard of excellence that ensures your satisfaction every step of the way. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for your glowing review, and we look forward to serving you for many years to come!

August 17, 2023

David Leveritt handled the sale, after Cristian Coroian started the process. Excellent job by both. David has been especially responsive with regard to explaining various new functions on the car. More

by wm. tyroler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Leveritt
Aug 22, 2023 -

Andrew Toyota responded

Hello, We greatly appreciate you taking the time to share your experience with us at Andrew Toyota. It's wonderful to hear that both David and Cristian provided you with exceptional service throughout the sales process. We're thrilled that they went above and beyond to ensure your satisfaction. David's dedication to explaining the various new functions of your car showcases his commitment to making sure you're comfortable and confident with your purchase. We're proud to have team members like David and Cristian who prioritize responsiveness and customer care. Thank you for choosing Andrew Toyota for your automotive needs. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again and providing the same level of excellence that you've come to expect from us.

August 17, 2023

Jeff Allen was great. Had to wait a bit too long to pay for the car. Not Jeff’s fault. More

by LUB1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Andrew Toyota responded

Hello, Thank you for taking the time to leave a review of your experience at Andrew Toyota. We're glad to hear that Jeff provided you with great service during your visit. We appreciate your understanding regarding the wait time to pay for the car – sometimes unforeseen circumstances can lead to delays that are beyond the control of our staff, like high demand or technical issues. We're constantly working to improve our processes and ensure a smooth experience for all our customers. If you have any further feedback or questions, please feel free to reach out. We hope you're enjoying your new car from Andrew Toyota!

August 17, 2023

Very good service department would recommend. Owner not very customer friendly. Keep him away. S More

by Gmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew C. Schlesinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Domagalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Coroian
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Windom
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Andrew Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 16, 2023

Place is pretty organized. The repair service ppl could've done a slightly better job at checking everything on the car More

by deecttn5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
3.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Andrew Toyota responded

Hello, Thank you for sharing your feedback about your experience at Andrew Toyota. We're glad to hear that you found the place organized. We're sorry to hear that there were some aspects of the repair service that could have been better. Your feedback is valuable to us, and we'll use it to improve our processes and ensure thoroughness in checking everything on the car. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your input and hope to serve you even better in the future.

August 16, 2023

Very pleased with the service advisors, friendly, helpful and had my vehicle in and out in no time. More

by songyang28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
LINA SCHMOLDT
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Andrew Toyota responded

Hello, Thank you so much for taking the time to share your experience at Andrew Toyota! We're thrilled to hear that our service advisors provided you with friendly and helpful assistance. Our team takes pride in ensuring that our customers have a smooth and efficient service visit, and we're delighted that we could get your vehicle in and out quickly. If you ever need any further assistance or have questions in the future, don't hesitate to reach out. We appreciate your business and look forward to serving you again!

August 15, 2023

I was frustrated having a bad tire and being out of state (I’m from the Chicago area and just wanted to get home!). I was able to set up a 7 an appointment and John was so helpful. While waiting for my new More

by b.fabris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Andrew Toyota responded

Hello, we can't thank you enough for this raving review! It's so great to hear that John exceeded your expectations and went out of their way to ensure everything went perfectly for you. We truly appreciate your business and hope to see you again soon! Thank you for choosing Andrew Toyota!

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