Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,518 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
Contact Dealership
View Awards

1620 West Silver Spring Drive

Milwaukee, WI

53209

Directions

By Type

Showing 6,518 reviews

August 24, 2023

Took my vehicle in to get a oil change found that the oil level was way over full took it back they made it to the proper level. Took my vehicle in for another oil change. Check the oil At the dealership an More

by Good morning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Good
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Andrew Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 24, 2023

Very organized intake process and clean facilities. Good communication and waiting area. Real convenient to access. More

by jimhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Andrew Toyota responded

Hello Jim, We're delighted to hear that you had a positive experience during your visit to Andrew Toyota! It's fantastic that you found our intake process to be well-organized and our facilities clean. Effective communication and a comfortable waiting area are important aspects of customer satisfaction, and we're glad to know that they met your expectations. Convenience is a priority for us, and we're pleased to learn that our location is easily accessible for you. Thank you for taking the time to share your thoughts about your experience. Your feedback is valuable to us as we continue to strive for excellence in serving our customers. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please feel free to reach out. We look forward to welcoming you back in the future and providing you with another great experience at Andrew Toyota!

August 23, 2023

Friendly, professional service delivered when promised if not earlier. Will continue using Andrew Toyota service More

by ROBERTLSMITH531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Andrew Toyota responded

Hello, We greatly appreciate your positive feedback about your experience with Andrew Toyota's service! Providing friendly, professional service that's delivered as promised or even earlier is our goal, and we're thrilled to have earned your continued trust. If you have any more questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Andrew Toyota, and we look forward to continuing to provide you with excellent service!

August 23, 2023

Finished the work promptly. No hidden surprises. Washed the car before handing it back. Offered complimentary sodas. More

by RepeatCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Andrew Toyota responded

Hello, Thank you for sharing your positive experience at Andrew Toyota! We're glad to hear that the work was completed promptly and without any unexpected surprises. Providing additional services like washing the car and offering complimentary amenities is part of our commitment to ensuring a positive customer experience. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you well again!

August 23, 2023

I liked the fact they are very organized. I appreciated the shuttle program. My advisor Allen was on top of everything! More

by Rcamuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Andrew Toyota responded

Hello, Thank you for sharing your positive experience at Andrew Toyota! We're glad to hear that you had a great visit, from the efficient scheduling to the quick service and the modern touch of receiving the checklist by email. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to provide you with excellent service!

August 23, 2023

The amount of emails I am getting is BEYOND excessive! I feel like I’m being stalked for a review. Ask once, not 27 times! More

by ltelford07
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
None
Report | Print
Aug 23, 2023 -

Andrew Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

August 23, 2023

Have purchased 4 vehicles from Andrew and have had all my service done there as well. Top notch service!!! More

by gdayton604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Andrew Toyota responded

Hello, Thank you for your loyalty and for sharing your positive experience with us at Andrew Toyota! We're thrilled to hear that you've purchased multiple vehicles from us and have consistently received top-notch service. Your support means a lot to us. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to provide you with excellent service for years to come!

August 22, 2023

Marc was fantastic and made the buying experience positive and not adversarial. Very knowledgeable and friendly. Marc had a minor problem with the car fixed a few days after purchase. Appreciate that More

by LW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Andrew Toyota responded

Dear LW, Thank you for taking the time to share your experience at Andrew Toyota. We greatly appreciate your feedback and are thrilled to hear about your positive interaction with Marc during your car-buying journey. It's wonderful to know that Marc's expertise and friendly demeanor made the experience enjoyable for you. We're committed to ensuring our customers have a smooth and satisfying experience, and it's fantastic to hear that Marc's dedication shone through. We understand that minor issues can arise, but we're pleased that Marc promptly addressed and resolved the problem you encountered with the car shortly after your purchase. Your satisfaction is of utmost importance to us, and we're delighted that Marc's follow-through met your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to provide ongoing support and to make sure your ownership experience continues to be a positive one. Thank you once again for choosing Andrew Toyota. We look forward to serving you in the future and providing you with the exceptional service you deserve.

August 22, 2023

The entire team at Andrew Toyota was great. Deandre, management and Ella in Finance were total professionals. More

by RBH522000
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Andrew Toyota responded

Hello, Thank you for sharing your positive experience at Andrew Toyota. We're thrilled to hear that our entire team, including Deandre, our management, and Ella in Finance, provided you with exceptional service. At Andrew Toyota, we strive to deliver professional and outstanding customer experiences to everyone who walks through our doors. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in us, and we hope to have the opportunity to serve you again in the future.

August 22, 2023

Great work -very satisfied. Wound have lined more communications about the Wi RN being done & timing Re: completion More

by beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Andrew Toyota responded

Hello Beth, Thank you for taking the time to share your feedback about your recent experience at Andrew Toyota. We're pleased to know that you were very satisfied with the work done. We appreciate your suggestion about communication regarding the work being done and the timing of completion. Your input is valuable to us, and we'll take it into consideration to improve our services and ensure a seamless experience for our customers. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to get in touch. We're here to help and are grateful for your business.

1
...
74
75
76
...
652