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Andrew Toyota

Milwaukee, WI

4.7
6,518 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,518 reviews

August 28, 2023

They are well organized, and efficient. People seem well trained and knowledgeable with good people skills. More

by ASIANPAPERCREAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha Zembruski
Sep 07, 2023 -

Andrew Toyota responded

Thank you for your kind words! We take pride in our well-organized and efficient team, and we're delighted that you found our staff to be well-trained, knowledgeable, and possessing good people skills. Your feedback is greatly appreciated, and if you ever need any assistance in the future, please don't hesitate to reach out. We're here to serve you! Best Regards, Your Andrew Toyota Team

August 28, 2023

Great experience. I was a bit late but they fit me in. Best dealer garage I’ve ever worked with. More

by JIMARNDORFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Andrew Toyota responded

Thank you for the 5-star review! We're delighted to hear that we could accommodate you, even if you were a bit late. Being recognized as the best dealer garage you've ever worked with means a lot to us, and we appreciate your feedback. If you ever have more needs or questions in the future, please don't hesitate to reach out. We're here to assist you! Warm regards, Your Andrew Toyota Team

August 27, 2023

The service is good but the service rep should discuss the paperwork of service before you go over to the cashier to pay for the transaction that took place that day More

by MJONARRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Sep 21, 2023 -

Andrew Toyota responded

Thank you for your feedback! We appreciate your suggestion regarding the paperwork discussion before payment. We'll take this into consideration as we aim to improve our service experience. Your input helps us serve you better, and we're committed to enhancing our customer service. If you have any more insights or questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best Regards, Your Andrew Toyota Team

August 27, 2023

Knowledgeable and efficient; Our dealer was able to get us a vehicle that met our very specific criteria More

by SHAWNAMY.MARRON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Andrew Toyota responded

Dear Valued Customer, Thank you so much for taking the time to leave us this fantastic 5-star review! We are thrilled to hear that you had such a positive experience with our dealership. Our team is dedicated to ensuring that our customers find the perfect vehicle that meets their specific criteria, and it's wonderful to know that we were able to do just that for you. Your kind words about our knowledge and efficiency mean a lot to us, as we always strive to provide the best service possible. If you ever have any more specific criteria or need assistance in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again. Thank you once again for choosing us, and safe travels in your new vehicle! Best regards, Your Team at Andrew Toyota

August 26, 2023

Early appointment Knowedgeable kept me informed goof work tv was helpful would use again bye More

by Roekballentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Andrew Toyota responded

Dear valued customer, Thank you so much for taking the time to share your positive experience with us in this wonderful 5-star review! We are delighted to hear that you had a great visit to our service center. We are dedicated to providing excellent customer service, and your feedback about our early appointment, knowledgeable staff, informative communication, and quality work truly motivates us. It's fantastic to know that our efforts in keeping you informed and providing top-notch service were appreciated. We're glad that the TV in our waiting area added to your comfort, and we can't wait to welcome you back for your next service. If you have any questions or need assistance in the future, don't hesitate to reach out. We're here to help! Thank you again for choosing us, and we look forward to serving you again soon. Best regards, Your Team at Andrew Toyota

August 26, 2023

I’ve been coming to Andrew Toyota for years and I’ve been happy with the service department consistently. More

by NBOWES7
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sasha
Aug 28, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you so much for being a loyal customer of Andrew Toyota and for taking the time to leave us a review! We're thrilled to hear that you've been consistently happy with our service department over the years. Customer satisfaction is our top priority, and we truly appreciate your trust in us. We're always striving to improve and provide the best experience possible for our valued customers. Once again, thank you for choosing Andrew Toyota for your automotive needs, and we look forward to serving you for many more years to come! Best Regards, Your Team at Andrew Toyota

August 25, 2023

Simply the best the team I had went over and beyond to help me with my request. More

by LANA4382
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Aug 25, 2023 -

Andrew Toyota responded

Hello Lana, We're thrilled to hear that you had such a positive experience with our team at Andrew Toyota! Going above and beyond to assist our customers is always our goal, and we're delighted to know that our team did just that for you. Thank you for taking the time to share your feedback. Your kind words mean a lot to us and motivate us to continue delivering exceptional service. If you ever have more requests or need assistance in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again and provide you with the same level of excellence you've come to expect from us. Safe travels, and thank you for choosing Andrew Toyota!

August 25, 2023

Their service department is the best - I enjoy working with my service representative and know my vehicle is in good hands. More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Andrew Toyota responded

Hi Susan, Thank you so much for taking the time to leave us 5-star review! We're delighted to hear about your positive experience with our service department. It's wonderful to know that you enjoy working with your service representative. Providing excellent customer service is a top priority for us, and we're thrilled to hear that you've had a great rapport with our team. We truly appreciate your support and your kind words. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Your Team at Andrew Toyota

August 24, 2023

Andrew was very professional, knowledgeable, and friendly. Our purchasing experience was smooth and pretty efficient. More

by JM88
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Andrew Toyota responded

Hello, We greatly appreciate your kind words and positive feedback about your experience with Andrew. It's fantastic to hear that he provided you with professional, knowledgeable, and friendly service during your purchasing process. Ensuring a smooth and efficient experience for our customers is a top priority for us. We will make sure to pass on your compliments to Andrew for his exceptional assistance. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing Andrew Toyota, and we hope to serve you again in the future.

August 24, 2023

Wonderful service clean staff is great to work with Willy is the best would recommend Andrew More

by OZZY420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Andrew Toyota responded

Hello, Thank you for your glowing review of our service at Andrew Toyota! We're thrilled to hear that you had a wonderful experience and that you found our staff to be great to work with. It's fantastic that Willy stood out to you – we'll make sure to pass on your kind words to him. Your recommendation means a lot to us, and we're grateful for your support. Providing exceptional service is our goal, and we're glad that it's reflected in your visit. If you ever need anything in the future or have more feedback to share, please don't hesitate to reach out. We look forward to the opportunity to serve you again at Andrew Toyota and continue delivering top-notch service. Safe travels, and thank you again for your positive review!

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