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Andrew Toyota
Milwaukee, WI
6,574 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
Directions to Andrew Toyota In Milwaukee, WI:
Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building.
After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,574 reviews
August 16, 2006
To begin with, let me say that the salesperson who sold us our 2007 Yaris was wonderful. The experience of working with him to purchase the car was excellent. The problem arose when we purchased the car us our 2007 Yaris was wonderful. The experience of working with him to purchase the car was excellent. The problem arose when we purchased the car on a Saturday late afternoon and were phoned on Monday morning informing us that our new car had been sold to someone else by another salesperson, MANAGER MICHAEL OPERMANN, after we left the dealership on Saturday. OPERMANN was difficult to get hold of, arrogant, disrespectful and had an "Up yours" attitude. He melowed a bit after being confronted about possible legal remedies. At a meeting with Opermann, he left the meeting to get the General Manager at our request, but HE NEVER RETURNED. Perhaps the wolves ate him. I have no idea if he has gone missing. The dealership agreed and did give us a loaner car for the interim period until we receive our new car. However, when we got back home, we discovered THE LICENSE PLATES ON THE DEALER'S LOANER CAR --- these license plates EXPIRED 5 MONTHS AGO. "Me thinks" they need a new manager, yes, but apart from a wonderful salesperson, the entire experience WAS SOMETHING YOU WOULD WANT TO AVOID. More
by myleswi
Employees Worked With
MICHAEL OPERMANN, Manager
May 10, 2006
Sales person would never get back to me when calling or told to call them. Price for trade in was changed when going to pick up the new car to less then quoted in contract. New car was delivered wrong from told to call them. Price for trade in was changed when going to pick up the new car to less then quoted in contract. New car was delivered wrong from what was ordered twice. No compensation for any of the dealerships screw ups. It was extremely poor customer service. Had appointment when picking up car and although sales person knew we were there, they kept getting interrupted by other things and we had to wait extra long to sign papers. Was very unprofessional. More
by sirclisto
Employees Worked With
Ron Sloan
August 04, 2004
We have been dealing w/Andrew Toyota since 1992, I believe, when we bought our 1992 Toyota pickup truck, our first vehicle. We found KC Hahn to be very professional and upfront when we leased our sec believe, when we bought our 1992 Toyota pickup truck, our first vehicle. We found KC Hahn to be very professional and upfront when we leased our second vehicle, a 1998 Corolla. Since then, we have purchased a 1999 Sienna from another dealership but have it service at Andrew. Their service has been exemplery on all 3 of our vehicles and their customer service has been nothing short of professional, courteous, informative, and helpful. I am a mother of 3 kids and the shuttle service to and from home has been a lifesaver for me. Thanks! More
by preske
Employees Worked With
KC Hahn and Service Dept., KC Han
