Andrew Toyota

I had an excellent experience purchasing my new car at Andrew Totyota. I had a car accident where my car was totaled, so I contacted Andy Schlesinger at Andrew Toyota (where I had previously purchased tw Andrew Totyota. I had a car accident where my car was totaled, so I contacted Andy Schlesinger at Andrew Toyota (where I had previously purchased two cars), who was out of town. He put me in contact with Peter Klein, who helped me choose a new car. Peter was in constant contact with Andy, and they both helped me got through this unanticipated car purchase. I dealt with Jared Johnson on the lease side of things, who explained things completed. Everyone that I had contact with at Andrew Toyota was professional, friendly and helpful. I highly recommend purchasing a vehicle from Andrew Toyota and will go there again when I need another vehicle. More

My overall experience was good. I just wish the whole process (once I decide what I want) would take less time. I was told to come back in 1 hour-my car was ready but the paperwork was not. I know the process (once I decide what I want) would take less time. I was told to come back in 1 hour-my car was ready but the paperwork was not. I know the dealership was busy that day, but then I should have been told to come back a little later. More

The professionalism and positive approach of the Andrew team were exemplary. They know their product and sell it with enthusiasm. Andrew Toyota can be proud of Matt Hackett and Peter Klein. They treated team were exemplary. They know their product and sell it with enthusiasm. Andrew Toyota can be proud of Matt Hackett and Peter Klein. They treated us with respect and were easy to work with,from two test drives to the actual sale. More

All the staff at Andrew Toyota were helpful and supportive. We did not feel any pressure to buy, but rather the staff truly tried to help us make the best possible decision for our family. I woul supportive. We did not feel any pressure to buy, but rather the staff truly tried to help us make the best possible decision for our family. I would recommend Jacquelyn to any of my family and friends because I know she would do the same for them! More

I purchased my vehicle over the internet through email. Peter, the salesperson, was always courteous and quick to answer all my questions. I liked buying the vehicle over the internet as there was no sales Peter, the salesperson, was always courteous and quick to answer all my questions. I liked buying the vehicle over the internet as there was no sales pressure and I was able to get exactly what I want and think about decisions before making them. The vehicle arrived earlier than expected and overall the experience was very straightforward and hassle free. More

I knew I wanted the 3rd generation Prius and went to Andrew Toyota to see if I could drive one. They had not arrived yet. I began corresponding with Peter Klein by email. He let me know as soon as th Andrew Toyota to see if I could drive one. They had not arrived yet. I began corresponding with Peter Klein by email. He let me know as soon as they had one and arranged for me to come in right away. I drove it and loved it and signed up for one in May, knowing there would be a wait. Peter was extremely good about explaining all the features of the car, answering all my questions, and keeping me up to date on when I might expect my car to arrive. The dealer also offered me the option of getting the car in a different color or without the option I wanted throughout my waiting period. I appreciated this customer service, but opted to wait until one of the three colors I would go with came in. Peter called me the moment it arrived and we set up a time for me to pick up my new Prius. I didn't just pick it up. Peter spent 2 hours with me explaining all the features and answering my questions. He has also emailed me to make sure things are going well. I couldn't have been more pleased with my experience with Toyota. More

Outstanding service! Peter knows exactly how a good salesperson should operate - never pushy; always respectful of your time, your wishes, and really understands that a new car purchase is never a mome salesperson should operate - never pushy; always respectful of your time, your wishes, and really understands that a new car purchase is never a momentary decision, but one that the customer has to work through over a period of time. The dealership went out of their way to get the car option we wanted and did it in just 1 day (even though we were told that it might take up to 1 month). Nice work, Andrew - for Toyota, unlike other dealers in the area! More

We had to make a second trip to Andrews this summer to buy a car as we had an accident that totaled the first one we bought (first accident in 41 years of driving). We had worked with Porter Bell for our buy a car as we had an accident that totaled the first one we bought (first accident in 41 years of driving). We had worked with Porter Bell for our first purchase of the summer and were impressed by his attentiveness and his exceptionally calm and pleasant demeanor. He worked very hard the during our first purchase to make the deal affordable for us as we are dealing with a layoff and a shrunken income. We were very happy with our purchase and thought that both Porter and the general manager, K.C. Han, had been very fair and interested in keeping our regular business. The second deal came on the heels of the Cash for Clunkers sale. We wanted to work with Porter again. We were looking for a good used car that met our criteria and because so much had been sold off the lot during the sale, it was not easy. We found a car that would have been acceptable and, again, Porter did his best to make the car more appealing to us by assuring us that some cosmetic adjustments would easily be made. Meanwhile, John Moore, the sales manager was looking for a Yaris for us because that is what we had lost in the accident and what we really wanted. Again, Porter was attentive and called us with frequent updates on procuring the Yaris. Amazingly, they were able to pull one in from out of state for us at excellent financing! We really can't say enough good about Andrews. We have used them for servicing all of our cars. The service department is great. We feel that the entire dealership really cares about their customers and they do everything possible to make them happy and feel that their business is valued. More

Jared and the Andrew Toyota management were sensitive to our circumstances, which have included financial challenges over the past couple years, and were helpful into seeing us into a vehicle that suited ou our circumstances, which have included financial challenges over the past couple years, and were helpful into seeing us into a vehicle that suited our needs under the most favorable terms... Our questions were all answered, responses were timely and follow-up thorough; he even helped us find a better insurance opportunity to trim a few dollars from the additional commitment we were undertaking. We're pleased to be "veteran" Toyota customers, and are grateful for having had the opportunity to work with Jared and the team and Andrew Toyota. More

Purchased a 2010 Toyota Corolla LE from Andrew Toyota in late August. I participated in the Cash for Clunkers program which provided me with $4,500 rebate. Despite the hectic atmosphere during the final d late August. I participated in the Cash for Clunkers program which provided me with $4,500 rebate. Despite the hectic atmosphere during the final days of the Clunkers program, my salesman, James Murphy Vallier, remained very helpful and was always willing to walk me, a first time buyer, through the entire process. Overall, I'm very happy with my purchasing experience and look forward to doing business with Andrew Toyota again in the future. -Jon Hassler More