Andrew Toyota

Another good experience with Andrew We have bought several cars from Andrew...I think this is our fourth. This time we were in the market for a new Toyota Highlander. Adam and Peter were We have bought several cars from Andrew...I think this is our fourth. This time we were in the market for a new Toyota Highlander. Adam and Peter were both fair in the bargaining process (we had a trade-in) and helpful in locating the car we were looking for. (The XLE model in the color we wanted is scarce.) Adam also did a thorough job upon delivery walking us through the features of the car, including the nav system and so forth. Another good experience at Andrew. More

Andrew Toyota - Great Experience! Received great service from Andrew Toyota staff. Everyone from Sales to Finance took the time to make sure I was educated on the product and made the Received great service from Andrew Toyota staff. Everyone from Sales to Finance took the time to make sure I was educated on the product and made the experience very simple and pain free. I received a great deal on a great car. Thanks! More

Was disappointed but pleased with the outcome! We purchased a used 2009 Toyota Venza only 8 months ago and brought it to the Andrews Toyota Dealership (which is the same place we purchased the vehi We purchased a used 2009 Toyota Venza only 8 months ago and brought it to the Andrews Toyota Dealership (which is the same place we purchased the vehicle) for a tire rotation. We then get a call that the wheel bearings in the front need to be replaced and will cost us $1500.00!!! WHAT...are you kidding me!!! Now by all means I am no Mechanic. But I've done some research and it my understanding that this is not something that "just happens"...that wheel bearings are meant to last the lifetime of the car. Now I'm not an unrealistic, I get that the car was used and it is a 2009 so yes it has years of wear and tare. But I also know that within the 8 months that I've owned it I was driving to work and back only...no long trips or beating on my car. So I find it very hard to believe that when this car was sold to me that these Mechanics didn't see this coming as a potential problem in the near future and maybe didn't want to fix it but sell it "as is" and leave it for the next owners problem and expense. We expressed how we feel to this dealership and pointed out the fact that we've only had this car for 8 months and all they are willing to do is take $100.00 off (which is a coupon they offer anyone who spends over $1000.00) and gave us a 1-800 number to call as there is nothing else they can do for us. So we play nice and call this 1-800 number and tell our story and were told that again there is nothing they can do but if it happens on the "new" parts that they will pay for any replacements needed. Really?? Wouldn't those parts come with a warranty anyways?? So your really trying to make it sound like you doing something for us but your not! Why don't you pay half my bill seeing as it was clearly sold to me this way. I'm disgusted and disappointed that the only thing this dealership can say in defense is that "technically " we bought is "as is" and question us why we didn't buy an extended warranty! Will never purchase a car from this place again! So thank you Toyota Andrews for nothing!!!! UPDATE 07/08/2014 The dealership further reviewed out situation and decided to take off close to $500 off our bill! Very please with the outcome and car is running like new!! :) More

Great service!! Thank you Marc, Peter, and everyone else at Andrew Toyota! I am very satisfied with my recent Toyota Corolla lease. Marc was very helpful and informat Thank you Marc, Peter, and everyone else at Andrew Toyota! I am very satisfied with my recent Toyota Corolla lease. Marc was very helpful and informative throughout the process. I definitely recommend Andrew Toyota. More

Outstanding Service I recently purchased a 2013 RAV4 from a Chicago dealership, but live in Milwaukee, Wisconsin. I purcahsed my vehicle in Chicago as a favor to a good I recently purchased a 2013 RAV4 from a Chicago dealership, but live in Milwaukee, Wisconsin. I purcahsed my vehicle in Chicago as a favor to a good friend, as the Chicago dealership's owner was a college roomate who assured me I was getting an "outstanding deal" because of his friendship with my friend as well as the fact I put 90% of the purchase price in cash. While I still believe I got a "good" deal from "the roomate's dealership," I couldn't help noticing the BASE STICKER PRICE of a 2013 RAV4 here in Andrew's Toyota dealership was lower than the supposedly "outstanding deal" I received in Chicago despite all of the realtive advantages I enjoyed as a new vehicle purchaser (I noticed this "pricing anamoly" while waiting to have my vehicle serviced here at Andrew Toyota). Andrew's Toyota Dealership also priced its similarly equipped RAV4 a significantly lower than the other 4 Toyota Dealers visited here in Milwaukee as I compared and test drove various Toyotas and RAV4 models prior to purhasing mine in Chicago, and from what I've seen while looking a t the new Toyota models at Andrews during my servicings, Andrew's salespeople are far more curteous and knowledgeable that those I dealt with at all the other dealerships. While I now regret not making my initial purchase here at Andrew Toyota, I'm just grateful I chose it to service my RAV4 here after canvassing a number of my friends, who ALL recommended Andrew Toyota's service department. While I previously owned an Acura 3.2 TL and received exceAcurallent service at a top-notch Acura delaership here in Milwaukee (Acura of Brookfield), the service I've received from Allen Good here at Andrew Toyota is THE BEST I've ever received at any other m a servicing center (I'm 52 years old and have owned and have now owned 4 different new vehicles purchased and serviced at other dealers and service centers since I was 16). Allen is obviously a skilled, experienced and knowledgeable about servicing my RAV4, but what differentiates him from everyone I've worked with over the years is his always pleasant demeanor (I'm not sure what they fill the water cooler with out on the service floor, but I'd imagine Prozac or similarsubstance is among its ingredients), the fact he goes out of is way regardless of how busy he is to explain what every servicing entails, as well as teaching me more about the various features I had no idea my RAV4 is equipped with and helped me testout of "auto servicing and scheduling 101" without me even noticing he was doing so. In sum, I'm now an Andrew Toyota client for life and will buy and have every new car I purchase here serviced by Allen. In case you were wondering whether I'm an aquaintance of Allen's or other incetive to write such a detailed endorsement of him, I don't...my name is Mark Dooley and you can call me at 262.909.7691 to discuss this review or answer any other questions you might have about Andrew Toyota and/or Allen and the other great employyes I've met here. I'll also share with you the fact I'm a Parkinson's patient and never learned to type correctly, so hunting and pecking out this review is, in and of itself, a pretty reliable gauge of at least one Andrew Toyota client's impression of this dealership and its personnel. More

I'll be back! Adam was great. He was the first to approach and greet me (several other salespeople actually had the opportunity to do so and did not) He was friendl Adam was great. He was the first to approach and greet me (several other salespeople actually had the opportunity to do so and did not) He was friendly and professional. He treated me like a person and not like a commission or a sucker. He asked questions to figure out what I was looking for and listened to what I had to say. And he did it all over again when I came back with my partner to make my final decision. I ended up paying a little more than I hoped, but I also had negative equity to square away. I walk into every dealership expecting that I will be walking right back out. But this experience was worth staying for... so I did. And I'll be back! More

very flexible dealership I had an overall good experience. I came in looking for new used chevy cruze. From the time we walked in today the time I purchased the car, everyon I had an overall good experience. I came in looking for new used chevy cruze. From the time we walked in today the time I purchased the car, everyone was very friendly. Adam was the first to greet us. They were flexible with times ton cone back in and Adam even offered to cone in on his off day because it was the only day I could come in to pick my car. This dealership is very friendly, and work with your situation to help here a car. More

Corolla 2014 Overall, I had a great experience with Andrew Toyota. I worked with Wes, who was very friendly and professional, and provided me an excellent service Overall, I had a great experience with Andrew Toyota. I worked with Wes, who was very friendly and professional, and provided me an excellent service from the beginning to end to lease a Corolla. I would recommend him to anyone. Thank you Wes! More

Excellent experience Both of our cars came from Andrew and the customer service has been great! The email correspondence was quick and we got what we were looking for in Both of our cars came from Andrew and the customer service has been great! The email correspondence was quick and we got what we were looking for in a car. Wes was amazing to work with (patient, knowledgable, spent a lot of time getting us what we were looking for) and would highly recommend him for sales. I referred my mom to him and she purchased a Toyota the same week! More

My First Car I had a really great experience at Andrew Toyota. From the moment I walked in I was greeted by smiling faces. Adam Herbst was the first person that ap I had a really great experience at Andrew Toyota. From the moment I walked in I was greeted by smiling faces. Adam Herbst was the first person that approached me and is the person I worked with to make my car purchase. He was very friendly to me and my mother and was very helpful explaining to us the information we needed to know about the cars we were interested in. Overall, I had a really great experience and walked out with my very first car which I purchased at a great price. I am very pleased with my experience working with Adam and Andrew Toyota. More