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Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,522 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,522 reviews

November 15, 2023

Great communication about car condition and options for repairs and maintenance. Love the walk through video of the car assessment and appreciate that options were presented in a way that included urgency More

by Suzanne26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Andrew Toyota responded

We're delighted to receive your positive feedback about the service at Andrew Toyota! Thank you for noting our team's courtesy and informativeness, as well as highlighting our knowledgeable and well-seasoned auto mechanics. We're honored to be your trusted choice for car service, and we appreciate your kind words about Toyota's great vehicles. If there's anything else we can do for you or if you have more feedback, feel free to let us know. Thanks for choosing Andrew Toyota, and we're always here for your dependable and reliable driving needs!

November 15, 2023

Have been very satisfied with the work done. Andrew Toyota has kept my Camry in good running condition. More

by JMBECKER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Andrew Toyota responded

We appreciate your continued trust and satisfaction with the work done at Andrew Toyota! We're glad to hear that we've been able to keep your Camry in good running condition. If there's anything else we can do for you or if you have more feedback, feel free to let us know. Thanks for choosing Andrew Toyota, and we look forward to serving you and your Camry again!

November 15, 2023

Very timely and professional in taking your car in, working on it, and letting you know the progress. More

by www.mason5393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Andrew Toyota responded

We're thrilled to hear that we're the best and always get it right for you at Andrew Chevrolet! Your feedback means a lot, and we'll be sure to keep those famous Amos cookies coming. If there's anything else we can do for you or if you have more feedback, feel free to let us know. Thanks for choosing Andrew Chevrolet, and we look forward to serving you again!

November 15, 2023

Always courteous and informative about the service on your car. Have very great knowledgeable auto mechanics who are well seasoned with the company and industry. You can trust them with your car or truck More

by MWHCO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Burgher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moore
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Nov 16, 2023 -

Andrew Toyota responded

We're delighted to receive your positive feedback about the service at Andrew Toyota! Thank you for noting our team's courtesy and informativeness, as well as highlighting our knowledgeable and well-seasoned auto mechanics. We're honored to be your trusted choice for car service, and we appreciate your kind words about Toyota's great vehicles. If there's anything else we can do for you or if you have more feedback, feel free to let us know. Thanks for choosing Andrew Toyota, and we're always here for your dependable and reliable driving needs!

November 14, 2023

This dealership treats us like family when we went there and always give us a list of things that needed or not need to be done.Always had beverage for the customers.Thank you Andrew Toyota More

by CJ.1956.02.CJ.CJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Windom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Andrew Toyota responded

We're genuinely grateful for your feedback about your experience at Andrew Toyota! It's wonderful to hear that our dealership made you feel like family and that our team provided you with a comprehensive list of recommendations. We aim to ensure our customers feel valued and well-cared-for throughout their visit. Thank you for taking the time to share your thoughts, and we appreciate your trust in us. If you ever have any questions or if there's anything more we can do for you, please feel free to reach out. We look forward to serving you again in the future! Warm regards, Your Andrew Toyota Team

November 14, 2023

I would have appreciated being able to speak with someone about the car's operation, rather being told I would need to wait until a salesperson was on the premises. More

by JMHEINITZ
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Andrew Toyota responded

Hello Valued Customer. We apologize for any inconvenience you experienced. Your feedback is important to us, and we're committed to improving our customer experience. We'll address this concern to ensure better communication in the future. If you have any further questions or would like to discuss the car's operation, please feel free to reach out to Kevin Burgher our GM at 414-228-1450 directly.

November 14, 2023

Quick, competent, and honest I continue using Andrew Toyota because they don't do repairs that aren't necessary and they are very honest More

by PKDAWSON01
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
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Nov 15, 2023 -

Andrew Toyota responded

Thank you for your kind words! We're pleased to hear about your positive experience with our team at Andrew Toyota. Quick, competent, and honest service is what we strive for, and we appreciate your continued trust. If you have any further feedback or if there's anything else we can assist you with, feel free to reach out. Safe travels, and thank you for choosing us!

November 13, 2023

Well, organized and efficient. Very easy to communicate with. everyone is kind and easy to be around More

by SPROWLEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Andrew Toyota responded

We greatly appreciate your fantastic feedback about your experience at Andrew Toyota! It's wonderful to hear that you found our team well-organized, efficient, and easy to communicate with. Creating a positive and enjoyable environment for our customers is a top priority for us. If there's anything else we can do for you or if you have any further comments, please feel free to reach out. We value your support, and we look forward to serving you again in the future! Best regards, Your Andrew Toyota Team

November 13, 2023

They corrected the issues and I am satisfied ad per usual. Never had a problem in the 20 years they have serviced my car. Willie was awesome. More

by THEMCLEODGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Andrew Toyota responded

We appreciate your loyalty over the past 20 years and are thrilled to hear that Willie and our team at Andrew Toyota were able to address your concerns satisfactorily. Your satisfaction and trust mean a lot to us, and we are grateful for the opportunity to continue serving you. If there's anything else we can assist you with, or if you have further feedback to share, please feel free to reach out. We look forward to maintaining the high standards that have kept you coming back over the years. Thank you again for choosing Andrew Toyota! Best regards, Your Andrew Toyota Team

November 13, 2023

Friendly service, but I trust little of what they say. Definitely will up charge when possible More

by msltoyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duane Domagalski
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Andrew Toyota responded

Hello Valued Customer, We appreciate your feedback and are committed to providing transparent and trustworthy service. I'm sorry to hear about any concerns with trust, and we'd like to address them. If you have specific details or questions, please contact Kevin Burgher our GM at 414-228-1450 directly so we can better understand and improve. Thank you for bringing this to our attention.

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