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Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,522 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,522 reviews

November 18, 2023

I’m very impressed with their professionalism. What impressed the most is that they texted me a video showing the inspection of my vehicle & explaining which things can be potentially problematic More

by Dr. Saini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Burgher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Andrew Toyota responded

Thank you so much for your thoughtful feedback! We're delighted to hear that our team's professionalism made a positive impression on you. We're especially glad you appreciated the video inspection – it's part of our commitment to transparent and thorough service. We look forward to serving you again in the future. If there's anything else you need, please don't hesitate to reach out. Safe travels, Your Andrew Toyota Team

November 18, 2023

Cody was great! Enjoyed interacting with him on our maintenance visit. We love the 4Runner! More

by BMPASS63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
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Nov 20, 2023 -

Andrew Toyota responded

Thank you for your feedback. We're thrilled to hear you enjoyed your interaction with Cody during your maintenance visit. We're glad you love the 4Runner! If there's anything else you need or any way we can assist you further, just let us know. Drive safe, and we look forward to welcoming you back to Andrew Toyota! Best regards, Your Andrew Toyota Team

November 17, 2023

Andrew Toyota has a welcoming staff and helps with the concerns I have about my car More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha
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Nov 20, 2023 -

Andrew Toyota responded

Dear Jennifer, We truly appreciate your positive feedback! It's fantastic to hear that our welcoming staff has made a positive impact, and we're glad we could address your concerns about your car. If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help! Thank you for choosing Andrew Toyota. We look forward to continuing to provide you with excellent service. Best regards, Your Andrew Toyota Team

November 17, 2023

I have been a customer since 1982 because of the great service and friendly staff. More

by COOLEY.BARB.BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Andrew Toyota responded

Thank you for being a valued member of the Andrew Toyota family since 1982! We're honored to have had the pleasure of serving you for so many years. Your loyalty speaks volumes, and we truly appreciate your kind words about our service and staff. If there's anything we can do to make your experience even better, please don't hesitate to reach out. Here's to many more years of excellent service and friendship! Best regards, Your Andrew Toyota Team

November 16, 2023

Generally the service is excellent and service department top-notch. However, I had to go back last night at around 6-6:15 to get air in my tires because whoever at Andrew put the two new ones on and rotated More

by DUBOISD65
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Andrew Toyota responded

Hello Valued Customer, We appreciate your feedback and apologize for the inconvenience you experienced during your recent visit. Thank you for recognizing Cody's prompt attention to resolving the issue. We'll address the communication gaps to ensure a smoother experience in the future. If you have any further concerns or need assistance, please feel free to reach out to Allen Good, Service Manager at 414-228-1450.

November 16, 2023

Very nice friendly Service personal . He explained everything in detail he made sure that I was inform of progress of my car . Great job More

by Janice Riley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee that took care of Janice Riley on 11-8-2023 can recall his name
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Nov 17, 2023 -

Andrew Toyota responded

Hi Jancie, Thank you for your kind words! We're delighted to hear that our service team provided you with very nice and friendly service at Andrew Toyota. It's fantastic to know that they explained everything in detail and kept you informed of the progress of your car. We appreciate your feedback, and if there's anything else we can assist you with, please feel free to let us know. Great job, and we look forward to serving you again! Best regards, Your Andrew Toyota Team

November 16, 2023

The Service and Sales department are pretty good, the body shop side of things is awful. More

by CJBORCHERT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Andrew Toyota responded

Hello Valued Customer, We're sorry to hear about your negative experience. We take your feedback seriously and would appreciate more details about your specific concerns so that we can address them promptly. Please contact Kevin Burgher, GM at 414-228-1450 directly, and we'll do our best to make things right. Thank you for bringing this to our attention.

November 16, 2023

As always excellent service and great customer support. Thanks a lot and really appreciate it. More

by ARABIEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicere
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Nov 17, 2023 -

Andrew Toyota responded

Thank you for your kind words! We're delighted to hear that you received excellent service and great customer support at Andrew Toyota. Your appreciation means a lot to us. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. Thanks again, and we look forward to serving you in the future. Best regards, Your Andrew Toyota Team

November 15, 2023

My wife and I had been shopping for second vehicle. We found the vehicle we liked at Andrew Toyota. My wife went there initially to see and test drive the vehicle. She got paired up with Jessi Cliffer More

by vince1278
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Andrew Toyota responded

Hi Vince, We're thrilled to hear about your positive experience at Andrew Toyota! Thank you for choosing us for your second vehicle, and we appreciate your kind words about Jessi Cliffer. We're delighted she provided a professional and pressure-free experience, showcasing her knowledge on the vehicle functions. We'll be sure to commend Jessi for her great personality that made the entire experience pleasant. If there's anything else we can do for you or if you have more feedback, feel free to let us know. Thanks for recommending Jessi and choosing Andrew Toyota!

November 15, 2023

Jessi was great to work with and did everything she could to make my experience good. More

by ryanfula
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Andrew Toyota responded

We're thrilled to hear that we're the best and always get it right for you at Andrew Chevrolet! Your feedback means a lot, and we'll be sure to keep those famous Amos cookies coming. If there's anything else we can do for you or if you have more feedback, feel free to let us know. Thanks for choosing Andrew Chevrolet, and we look forward to serving you again!

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