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Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,522 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,522 reviews

November 22, 2023

Wonderful timely prompt service. Very pleasant service personnel. Everything finished perfectly in faster time than promised. More

by Vivimamma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha, Zachary
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Nov 24, 2023 -

Andrew Toyota responded

Thank you for your kind words! We're delighted to hear about your wonderful experience with the timely and prompt service at Andrew Toyota. It's great to know that our service personnel made your visit pleasant, and we're thrilled that everything was completed perfectly and in less time than promised. Your satisfaction is our priority, and we appreciate your feedback. If there's anything else we can do to make your experiences even better or if you have any suggestions, please feel free to let us know. We look forward to serving you again with the same level of excellence. Thank you for choosing Andrew Toyota!

November 22, 2023

Mostly because Willie was great - knew what he was talking about and he has awesome customer service skills! He deserves a big raise!!! The service is always quick & reliable. More

by jmodrinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Andrew Toyota responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Willie provided excellent customer service, showcasing his knowledge and impressive skills. We'll be sure to pass along your kind words to him. Your feedback is invaluable, and we appreciate your recognition of our quick and reliable service. If there's anything specific you appreciate about your experiences with us or if there's anything we can do to further enhance your future visits, please let us know. We truly value your business, and we look forward to continuing to provide you with exceptional service at Andrew Toyota. Thank you for choosing us!

November 21, 2023

This is the 2nd emergent situation that Andrew Toyota helped me with. I'm from Upper Michigan and when I had propels whike visiting I was taken care of beyond my expectations! More

by nedeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Andrew Toyota responded

Thank you for sharing your experience with us. We're honored to have been able to assist you during your emergent situations, and we appreciate your kind words. Ensuring our customers feel well taken care of is our top priority, and we're delighted to have exceeded your expectations. If there's anything more we can do for you or if you have any further feedback to share, please feel free to let us know. Thank you for choosing Andrew Toyota. We're grateful for your trust and look forward to serving you again in the future.

November 21, 2023

I really like your people and your service, but it is hard for me to understand why you send me emails about my car needing service a week after having it serviced. More

by www.mason5393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Andrew Toyota responded

Thank you for your kind words regarding our people and service at Andrew Chevrolet. We sincerely appreciate your feedback and value your loyalty. We apologize for any confusion caused by the timing of our service reminder emails. We understand the importance of accurate communication, and we'll review our processes to ensure better coordination moving forward. If there's anything specific you'd like us to address or if you have further details to share, please feel free to reach out. Your satisfaction is our priority, and we're committed to providing you with the best experience. Thank you for choosing Andrew Chevrolet. We look forward to serving you and improving our communication in the future.

November 20, 2023

Was great to work with Jessi, provided all the information needed on purchasing. Thank you. More

by awchossek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your positive feedback! We're glad to hear that Jessi provided you with all the information needed for your purchase. If you have any more questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you in the future!

November 20, 2023

It was all around the best experience I have come across in a long time. I will be a customer for life. More

by PAPPERS21
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Oppermann
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Nov 20, 2023 -

Andrew Toyota responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Andrew Toyota was the best you've had in a long time. It means the world to us that you're considering us for a lifelong partnership. Our team is here for you, and we look forward to continuing to provide exceptional service in the years to come. If there's anything specific that stood out to you or anything you'd like to share, we'd love to hear more about your experience. Your feedback helps us continually improve and exceed expectations. Thank you for choosing Andrew Toyota—we're honored to have you as a customer for life! Best regards, Your Andrew Toyota Team

November 20, 2023

Andrew Toyota always has friendly and knowledgeable service writers. The technicians always do a great job of explaining the necessary work and do a professional job. More

by johnfig121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Andrew Toyota responded

Dear John, Thank you for your kind words! We're delighted to hear about your positive experiences with the service team at Andrew Toyota. Providing friendly and knowledgeable service is a top priority for us, and we're pleased to know that our service writers and technicians have met your expectations. If there's anything specific you appreciate about our service or if there's anything we can do to make your experiences even better, please feel free to let us know. We truly value your feedback and your continued trust in our team. Thank you for choosing Andrew Toyota. We look forward to serving you again!

November 19, 2023

I'm very disappointed in my experience with this dealership paid cash for a 2009 Toyota Highlander as soon as I bought it there was oil leaks they fix the oil pan leak for buy replacing it I paid to More

by Did me wrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zeljko Blagic
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Endisch
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Nov 25, 2023 -

Did me wrong responded

It's the 24th I haven't heard a response I've had issues in the past related to oil they tried to charge me for a new oil pan after they sold me a Truck with a bad oil plug screw now this is ridiculous its always a oil issue with my truck

November 19, 2023

I had an excellent experience with the trade-in with Mr. Anthony Herbig and Mr. Don Smith. More

by EATMO2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Herbig
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Nov 20, 2023 -

Andrew Toyota responded

Thank you for sharing your positive experience with Mr. Anthony Herbig and Mr. Don Smith during your trade-in process. We're delighted to hear that you had an excellent experience with them. If there's anything else you need or any way we can further assist you, please feel free to reach out. We appreciate your trust in Andrew Toyota, and we look forward to serving you again in the future! Best regards, Your Andrew Toyota Team

November 18, 2023

I very much value this dealership and working with John Endisch. He’s consistently accommodating to whatever the situation, whether it’s unexpectedly stopping in because tire pressure light is on or brakes More

by Kareneo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Andrew Toyota responded

Thank you so much for your kind words! We're thrilled to hear that John Endisch and Jim Hahn have made your experiences with Andrew Toyota exceptional. Your feedback means the world to us. If there's anything else you need, please don't hesitate to let us know. We look forward to serving you again! Best regards, Your Andrew Toyota Team

Nov 20, 2023 -

Kareneo responded

Thank you for giving me the chance to acknowledge the skills, knowledge and congeniality of your team!

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