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Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,522 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,522 reviews

November 29, 2023

Excellent customer service, as usual. Quick service, great communication. I drive further to come to your dealership. More

by jws
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
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Nov 30, 2023 -

Andrew Toyota responded

Hi JWS, Thank you for your continued trust and the kind words! We're delighted to provide you with excellent customer service, quick service, and great communication. Your commitment means a lot to us, and we appreciate the effort you put into choosing our dealership. If there's anything more we can do for you or if you have any specific comments, please feel free to share.

November 28, 2023

Friendly, cordial, and timely service. Contacted me quickly with a quote to fix the automotive problem. More

by Ron
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Andrew Toyota responded

Thank you for your positive feedback! We're glad to hear that you experienced friendly, cordial, and timely service at Andrew Toyota. Providing quick and accurate quotes is part of our commitment to customer satisfaction. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again.

November 28, 2023

My car was checked and different solutions were provided. The car was done in less than an hour. And it has been a week and the car works perfectly. More

by Khaled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Andrew Toyota responded

We're thrilled to hear that your car concerns were addressed promptly and effectively at Andrew Toyota. Our team is dedicated to providing efficient service, and we're delighted to know your car is working perfectly. Thank you for choosing us, and if you ever have further questions or needs, feel free to reach out. We look forward to serving you again.

November 28, 2023

Everyone is welcoming and courteous, waiting area is clean and comfortable (think complimentary coffee, tea and cold beverages), couches, a small business area with desks and charging stations, etc. If More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Andrew Toyota responded

Thank you, Kim, for your wonderful feedback! We're delighted to hear that you found everyone at Andrew Toyota welcoming and courteous. Providing a clean and comfortable waiting area with amenities like complimentary coffee, tea, and charging stations is our way of making your experience as enjoyable as possible. We appreciate your positive comments, and we look forward to serving you again in the future!

November 27, 2023

The staff at Andrew Toyota were very attentive and quick to service my car. They were kind and accommodating with my schedule. They even sent a thorough review of my upcoming vehicle needs. And they didn’t More

by vpadrones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Andrew Toyota responded

Thank you for taking the time to share your positive experience with our team at Andrew Toyota! We are thrilled to hear that our staff was attentive, quick, and accommodating during your recent service visit. Providing excellent customer service and ensuring our customers' needs are met is our top priority. We appreciate your feedback about our transparent and honest approach to servicing your vehicle. It's great to know that you felt well taken care of, and we look forward to continuing to provide you with top-notch service in the future. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Safe travels, and thank you for choosing Andrew Toyota!

November 27, 2023

Loved everything except the $399. 00 service charge tacked on at the very last second Kevin reched out for my opinion, which I gave, then he ghosted me without a reply. Not cool More

by MVANSTAAGEN
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Oppermann
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Nov 28, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback, and we apologize for any frustration caused by the service charge. We appreciate your honesty and will review our processes to ensure a smoother experience for our customers. We apologize for any lapse in communication. If you’d like to further discuss your concerns, please feel free to reach out to Kevin Burgher at 414-228-1450 directly. We value your business and strive to improve based on customer input.

November 26, 2023

I love working with Cody Wagner! He listens to me when I talk to him about my vehicles and honors my wishes, while keeping me safe. More

by JMARITA
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
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Nov 25, 2023 -

JMARITA responded

This is my review. We no longer use this email. PLEASE CORRECT TO ejmaritafamily@gmail.com. Then, I will be extremely satisfied!

November 26, 2023

Good great I like it nice service polite people clean and good design dillership ease to rich More

by Dmitriy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sasha
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Nov 27, 2023 -

Andrew Toyota responded

Thank you for taking the time to share your positive feedback about your experience at Andrew Toyota! We're delighted to hear that you found our service excellent, our team polite, and our dealership clean and well-designed. Our goal is to provide a pleasant and hassle-free experience for our customers, and it's rewarding to know that we've met your expectations. If there's anything more we can do for you or if you have any further feedback, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future.

November 26, 2023

My experience was amazingly humbling because of the patience as well as a discount! Thank you for being so helpful in helping me decide on the vehicle I purchased so that it was affordable! More

by denisemau80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas
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Nov 27, 2023 -

Andrew Toyota responded

We are genuinely grateful for your kind words and thrilled to learn about your amazingly humbling experience at Andrew Toyota! Our team takes pride in providing excellent service and ensuring our customers find the perfect vehicle that fits both their needs and budget. It's fantastic to hear that our team demonstrated patience and was instrumental in helping you make an affordable purchase. Your satisfaction is our priority, and we appreciate the opportunity to assist you in finding the right vehicle. If you have any more questions or if there's anything else we can do for you, please feel free to reach out. Thank you for choosing Andrew Toyota, and we look forward to serving you in the future.

November 25, 2023

Excellent service! ! Thanks guys for the super easy experience. Gabe and Connor were awesome. Thanks More

by ZACKBARTEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe
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Nov 27, 2023 -

Andrew Toyota responded

Thank you for taking the time to share your feedback! We're thrilled to hear that you had an excellent experience with our team at Andrew Toyota. Gabe and Connor are truly assets to our dealership, and we'll be sure to pass along your kind words to them. If you ever have more questions, need further assistance, or are considering another visit, feel free to reach out. We appreciate your trust in us, and we look forward to serving you again in the future. Safe travels, and thanks again for choosing Andrew Toyota!

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