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Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,522 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,522 reviews

November 30, 2023

Very kind and helpful! ! I like everyone worked as a team! Thank You for everything. More

by Colleen Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Andrew Toyota responded

Hi Colleen, Thank you for your kind words! We're delighted to hear that you found our team helpful and appreciated the collaborative effort. If you ever have any further comments or if there's anything else we can assist you with, please feel free to reach out. We value your feedback and look forward to serving you again. Thank you for choosing us!

November 30, 2023

Unsatisfactory due had I had return for the same service and I'm still not satisfied. More

by johnsondanyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Ferrigno
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Andrew Toyota responded

We apologize for the inconvenience and understand your frustration. Your satisfaction is our priority, and we would like to address any unresolved issues. Please contact Allen Good, Service Manager at 414-228-1450 directly so we can discuss your concerns and work towards a resolution. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right.

November 30, 2023

Fantastic service, Andrew Toyota knows how to take care of their customers. I appreciated the attention to detail and above & beyond customer service. More

by Moriah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Andrew Toyota responded

Hi Moriah, Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our service at Andrew Toyota. Your feedback is greatly appreciated, and we're pleased that our attention to detail and customer service exceeded your expectations. If you ever have any further comments or if there's anything else we can assist you with, please feel free to let us know.

November 30, 2023

My scheduled service was on time and the team was able to take care of all my needs More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2023 -

Andrew Toyota responded

Hi JR, We're pleased to hear that your scheduled service was on time and that our team could meet all your needs. Thank you for taking the time to share your positive experience. If you ever have any further comments or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again!

November 30, 2023

I was over charge for this truck I'm not really satisfied with this price I need to talk to someone about this 48 thousand dollars for this truck the price was 41 thousand dollars something not right I need More

by SHIRLEYWHITE097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew C. Schlesinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Burbach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I need some answers from the administration office that wore up my statement Andrew c schlesinger
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Dec 15, 2023 -

Andrew Toyota responded

Hi Shirley, We apologize for any confusion and appreciate you bringing this matter to our attention. We take your concerns seriously and understand the importance of resolving this issue promptly. Please contact Kevin Burgher, GM at 414-228-1450 to further discuss your concerns. We will investigate the discrepancy and work to provide you with the necessary answers and a resolution. Thank you for your patience and understanding.

November 30, 2023

Techs don’t care about customers and won’t notify when vehicle is ready . Dealer discontinued the free car wash and I expect that service when I take my car in. My rating reflects the diminishing service More

by ASALMONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Andrew Toyota responded

Hello Valued Customer, We sincerely apologize for the disappointing experience you've had with our service. Your feedback is crucial to us, and we appreciate you bringing these concerns to our attention. Please contact Allen Good, Service Manager at 414-228-1450 so we can discuss your experience further and work towards improving our service quality. We value your business and hope to have the opportunity to make things right.

November 29, 2023

Quick, accurate, professional and skilled They finished in a timely manner and explained to me what they were doing. More

by robertpd59
Recommend Dealer
Yes
Employees Worked With
Sasha
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Nov 29, 2023 -

Andrew Toyota responded

Thank you, Robert, for your positive feedback! We're pleased to hear that your experience at Andrew Toyota was quick, accurate, professional, and skillfully executed. Our team takes pride in delivering efficient and transparent service. If you have any further questions or if there's anything more we can assist you with, feel free to reach out. We appreciate your business and look forward to serving you again in the future!

November 29, 2023

Service was very prompt and quick with good care from staff and a comfortable waiting area. More

by goerkemaryellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your positive review! We're pleased to hear that our service was prompt and quick, and that you received good care from our staff. We also appreciate your feedback on our comfortable waiting area. If there's anything more we can do for you or if you have any specific comments, please feel free to share.

November 29, 2023

Extremely courteous, professional, and attentive to our needs! We have recommended Andrew Toyota to friends and family! More

by Jjc3140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your kind words! We're thrilled to hear that you found us extremely courteous, professional, and attentive to your needs. Your recommendations to friends and family mean a lot to us. If there's anything more we can do for you or if you have any specific comments, please feel free to share.

November 29, 2023

Second visit, this time for routine maintenance - oil, rotation, and additionally, clean & adjust brakes. Advisor was friendly & helpful plus the technician shared a video walkthrough of the inspection. More

by Jonathan Clemmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Andrew Toyota responded

Hi Johnathan, Thank you for choosing us for your routine maintenance! We're delighted to hear about your positive experience with our friendly and helpful advisor. The technician sharing a video walkthrough is a great way to keep you informed. If there's anything more we can do for you or if you have any specific comments, please feel free to share.

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