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Andrew Toyota

Milwaukee, WI

4.7
6,522 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,522 reviews

January 07, 2024

I recently had my vehicle serviced at Andrew with Service Advisor John. He understood my explanation of the issue being that I have very little knowledge about mechanics. The master tech Tim also very helpfu More

by stevenson9394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Andrew Toyota responded

Thank you for choosing Andrew Toyota for your recent service! We're delighted to hear that John and Tim provided you with excellent assistance. Your satisfaction is our priority, and we appreciate your positive feedback. If you have any more questions or need further assistance, feel free to reach out.

January 06, 2024

So happy they were able to get me in asap for a no start issue. Very prompt and professional! More

by Shernan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Andrew Toyota responded

Thank you for your feedback! We're pleased to hear that we could assist you with the no-start issue at Andrew Toyota. Your satisfaction is our priority, and we appreciate your kind words about our prompt and professional service. If you have any more comments or if there's anything else we can assist you with, feel free to reach out.

December 30, 2023

Good service, as expected! Thank you John, you always take good care of my car! More

by loriyoung760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Andrew Toyota responded

Thank you for your kind words! We're delighted to hear that you had a good service experience at Andrew Toyota, and we appreciate your shout-out to John. We're here to take good care of your car, and we look forward to serving you again in the future!

December 28, 2023

I had been looking for a 4Runner TRD in my area (New England) for almost a year- and finally found "the one" at Andrew Toyota. Jessi was in contact with me and assisted every step of the way- courteous, More

by trippisquared
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Andrew Toyota responded

Thank you so much for your kind words and for choosing Andrew Toyota! We're thrilled to hear that Jessi provided you with a top-notch experience while assisting you in finding your perfect 4Runner TRD. If you ever need anything in the future or have questions, feel free to reach out.

December 27, 2023

This was the second time I came in to the service dept for low tire pressure light. First time, they said all the tires were low and just gave air to them. The service manager did have me come in the ne More

by EMBURNS3121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Andrew Toyota responded

Thank you for sharing your experience. We apologize for any inconvenience. We understand your frustration with the tire pressure issue and will review our processes for a more accurate diagnosis. If you have further concerns, please reach out to Allen Good, Service Manager, at 414-228-1450.

December 26, 2023

Marc was super helpful and knowledgeable. His finance team took care of everything. Very happy with the service and ease of sale. More

by Jacobheinitz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Andrew Toyota responded

Hi Jacob, Thank you so much for taking the time to share your positive experience with Marc and our finance team at Andrew Toyota. We're thrilled to hear that Marc's assistance and knowledge contributed to a smooth and satisfactory car-buying experience for you. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

December 26, 2023

Very personable which put me very much at ease. Was not at all pushy but understanding and respecting of my financial limitations and worked very hard to put me behind the wheel at a price I could More

by Jerryjanczak31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Andrew Toyota responded

We are thrilled to hear about your positive experience at Andrew Toyota! Thank you for sharing your feedback with us. Our team takes pride in providing a personable and respectful experience for our customers. We're delighted that we could assist you in finding the right vehicle within your budget. If you have any further questions or if there's anything else we can help you with, please don't hesitate to reach out.

December 23, 2023

It is professional! Everything is excellent! Thank you very much! Look forward to seeing you next time. More

by ZIQIN_HAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Andrew Toyota responded

Thank you for your kind words and positive feedback about your experience at Andrew Toyota. We're delighted to hear that you found our service professional and excellent. If you have any questions or if there's anything more we can assist you with, please feel free to reach out.

December 21, 2023

Friendly and knowledgeable, great communicater, always willing to help, thank you for such great customer service. More

by TAJAUNA.JONES
Recommend Dealer
Yes
Employees Worked With
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Andrew Toyota responded

Hi Tajuana, Thank you for your wonderful review! We're delighted to hear that you found our team to be friendly, knowledgeable, and great communicators. Providing excellent customer service is our top priority, and we're thrilled that we could assist you. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing us, and we appreciate your kind words!

December 15, 2023

I was highly satisfied with my visit. Cody was very helpful and communicative about my service even when I knew the work that was going to be completed. I also used the courtesy shuttle t More

by Abigail Julius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Andrew Toyota responded

Hi Abigail, We're delighted to hear about your highly satisfying experience with us! It's fantastic that Cody provided helpful and communicative service, and we're glad the courtesy shuttle with Carl made your day with an excellent and entertaining conversation. We appreciate your positive feedback and look forward to serving you again in the future!

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