Andrew Toyota

Good service. Good service at reasonable prices. Service completed in the expected timeframe. Clean and comfortable waiting area Good service at reasonable prices. Service completed in the expected timeframe. Clean and comfortable waiting area More

I went to get my airbag system checked, and picked it up the next day with the hope of the problem being solved. But the same problem had appeared again the next day , so i went back on the 19th and Zeljko the next day with the hope of the problem being solved. But the same problem had appeared again the next day , so i went back on the 19th and Zeljko was very communicative and helpful More

Go He iPhone talk with me why I am deaf chatting with him I explain plm not work key change new key nice smile I explain plm not work key change new key nice smile More

Awesome work. The car is great. Just want to say thank you for all the work The car is great. Just want to say thank you for all the work More

Thorough, honest, clear communication, nice and did not talk to me like I was an idiot because I am female. talk to me like I was an idiot because I am female. More

John did a good job taking care of our maintenance issues. Thanks! Job well done! issues. Thanks! Job well done! More

Went in for an oil change and noted a squeaking sound and requested the brakes be checked. The tech suggested it was a problem with the sway bar, quoting a $900 repair. I declined to do it and priced out oth requested the brakes be checked. The tech suggested it was a problem with the sway bar, quoting a $900 repair. I declined to do it and priced out other quotes, which were a maximum of $300. Much more concerning is that it does not appear the brakes were checked at all. When I later replaced them 90 days later, the driver's side brake pads were worn well beyond what one would expect in that period, causing the metal-on-metal noise which I originally reported. Had the service technician performed a brake check as requested, this would have been plainly apparent. I do not believe this occurred, and I was assured at the time of service the vehicle was safe to drive. Had I known the degree of wear and tear on the brakes, I would have made different decisions about driving the vehicle and would have asked Andrew Toyota to service the brakes. It appears that the diagnostic fee I paid was not performed at all, and the brakes were never checked. I will not be servicing my vehicle there again. An easily identifiable problem was not assessed or addressed. More

I was talked into buying a service plan in order to get my car towed. I was told that it most likely was not a dead battery, when it was a dead battery. my car towed. I was told that it most likely was not a dead battery, when it was a dead battery. More

Quick service. I appreciated how fast they got my car finished and even had a courtesy vehicle get me. I appreciated how fast they got my car finished and even had a courtesy vehicle get me. More

Everyone is very polite and attentive to their customers. They are service minded with genuine desire to help. They are service minded with genuine desire to help. More