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Andrew Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,522 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,522 reviews

February 01, 2024

Quality work done and service is great, I don't have a complaint. The cookies are good too. More

by jlo19577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your positive feedback! We're glad to hear that you're satisfied with the quality of work and service at our dealership. It's wonderful to know that you enjoy the cookies as well! We appreciate your business and look forward to serving you again in the future.

February 01, 2024

I think whatever I could say, should be expressed in the knowledge that I have over the years bought a number of cars from you and continue to have them serviced by you. More

by jakefuller70
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
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Feb 02, 2024 -

Andrew Toyota responded

Hi Jake, Thank you for your continued trust and loyalty over the years! Your support means the world to us, and we're grateful for the opportunity to serve you with both car purchases and service. We're committed to maintaining the highest standards and ensuring your satisfaction with every visit. Thank you for being a valued customer!

January 31, 2024

The person who assisted us , ( Deandre) was very knowledgeable and professional. Thank you More

by EKALUGIRA1
Recommend Dealer
Yes
Employees Worked With
No
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Feb 02, 2024 -

Andrew Toyota responded

Thank you for your feedback! We're delighted to hear that Deandre provided you with knowledgeable and professional assistance. We take pride in our team's expertise and dedication to customer satisfaction. Your appreciation means a lot to us, and we'll be sure to pass along your thanks to Deandre.

January 31, 2024

Cody was TERRIFIC! !! Wish your rates were cheaper. I love Andrew Toyota but I have to go elsewhere for services due to your higher costs. More

by maryjaneeichman
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
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Feb 02, 2024 -

Andrew Toyota responded

Thank you for your kind words about Cody! We appreciate your loyalty to Andrew Toyota and understand your concern about service costs. We continuously strive to offer competitive rates while maintaining the highest standards of quality and service. Your feedback is valuable to us as we work to improve our offerings. We hope to have the opportunity to serve you again in the future.

January 31, 2024

Car wouldn't start. Got it towed in by AAA. Diagnostic showed the issue, was a simple fix, had a new filter put in too. I like the video done on the evaluation. AND the More

by FALCONME
Recommend Dealer
Yes
Employees Worked With
Steve.
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Feb 02, 2024 -

Andrew Toyota responded

Thank you for sharing your experience with us! We're glad to hear that our diagnostic process helped identify the issue with your car and that the solution was simple. It's great to know that you appreciated the video evaluation and found it helpful. We're also happy to hear that our courtesy driver provided excellent service. Your feedback is valuable to us, and we look forward to assisting you again in the future.

January 31, 2024

Great experience with the dealership. Experienced and polite. Thanks for your help. Will return for service. More

by BOBNELLIE1
Recommend Dealer
Yes
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Feb 02, 2024 -

Andrew Toyota responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our dealership and that our team provided experienced and polite assistance. We appreciate your trust in us and look forward to serving you again for your future service needs.

January 30, 2024

Did what needed to be done in a timely manner. Didn't appreciate the snow and Salt mess left on my door jam. More

by Tina.peterson
Recommend Dealer
Yes
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Jan 30, 2024 -

Andrew Toyota responded

Thank you for your feedback! We're glad to hear that your service was completed in a timely manner. We apologize for any inconvenience caused by the snow and salt mess left on your door jam. We'll address this issue with our team to ensure it doesn't happen in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business!

January 30, 2024

John quickly worked to get the paperwork done and kept me updated on what was going on. He informed me regarding messaging system and sent the servicing video at the end. Overall, smooth process, courteous a More

by Tj
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Endisch
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Jan 30, 2024 -

Andrew Toyota responded

Hi TJ, Thank you for your positive feedback! We're delighted to hear that John provided you with excellent service and kept you updated throughout the process. We're glad you found the overall experience smooth, and we appreciate your kind words about our courteous advisor and timely completion of the oil change. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

January 30, 2024

Though it was a 3-hour wait, nothing was overpromised and so I was braced for it. Willie explained to me what was needed in terms of future service, and I left satisfied. If possible, I would love to see a r More

by PMSPICUZZA
Recommend Dealer
Yes
Employees Worked With
Primarily Willie
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Jan 30, 2024 -

Andrew Toyota responded

Thank you for sharing your feedback with us! We appreciate your understanding regarding the wait time and are pleased to hear that Willie provided you with clear explanations about future service needs. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing us!

January 30, 2024

Awesome place! Great communication! I would recommend Andrew Toyota to anyone! Great company, and Communication! Very informative More

by Cavylee02
Recommend Dealer
Yes
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Jan 30, 2024 -

Andrew Toyota responded

Thank you for your glowing review! We're thrilled to hear that you had a positive experience at Andrew Toyota and that our communication and service met your expectations. We truly appreciate your recommendation and are grateful for your kind words. If you ever need anything in the future, don't hesitate to reach out. Thank you for choosing Andrew Toyota!

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