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Andrew Toyota

Milwaukee, WI

4.7
6,522 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,522 reviews

February 02, 2024

The only ones to help me acquire a new car were very kind and attentive. More

by angiemar1924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nadalie, Theresa
Feb 02, 2024 -

angiemar1924 responded

Thanks for help me

February 02, 2024

Poor customer service, Anders can't sell anything to save his life and he calls off often/poor follow through, Michael looks like he is homeless (greasy long hair and dirty/ratty clothes), Tammy was a no sho More

by KRYZEL50
Recommend Dealer
No
Employees Worked With
Anders Hjertstedt, Tammy Ash, and Michael Oppermann.
Feb 06, 2024 -

Andrew Toyota responded

Hello Valued Customer, We apologize for the disappointing experience you encountered with our team. This falls far short of our standards for customer service and professionalism. Your feedback is invaluable, and we take it seriously. We will address these issues internally to ensure that we provide a better experience for our customers in the future. Please feel free to reach out to Kevin Burgher, our GM at 414-228-1450 if you’d like to further discuss your concerns.

February 01, 2024

John F is always so nice and helpful. He managed to order my tires and install them so I could have new tires during that snow storm we had. More

by Shernan7
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Feb 02, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for sharing your experience! We're delighted to hear that John F provided you with excellent service and went above and beyond to ensure you had new tires installed, especially during the snowstorm. We appreciate your trust in us and look forward to assisting you with any future needs you may have.

February 01, 2024

Exceptional as always, this place is worth the 90 minute drive one way to get my vehicle serviced, for the treatment I receive, I would go nowhere else, I trust these people, and these days, that's not easy More

by RANDYBRAUN_3
Recommend Dealer
Yes
Employees Worked With
Willie
Feb 02, 2024 -

Andrew Toyota responded

Hi Randy, Thank you for your glowing review! We truly appreciate your dedication to our service center and your willingness to make the 90-minute drive. Your trust means everything to us, and we're committed to delivering exceptional service every time you visit. We're grateful for your loyalty and look forward to continuing to exceed your expectations in the future!

February 01, 2024

Jessi is absolutely amazing! She is so helpful and kind, and truly is concerned about your needs. She worked out a fantastic deal for me, and really listened to what I wanted, an More

by Brewcity1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Andrew Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Jessi provided you with exceptional service and helped you find your dream car. Your recommendation means a lot to us, and we look forward to serving you again in the future. Thank you for choosing Andrew Toyota!

February 01, 2024

Everyone is nice and helpful, always get quality service at Andrew Toyota.. Top notch service. More

by jlo19577
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Andrew Toyota responded

Thank you for your kind words and loyalty! We're delighted to hear that you consistently receive top-notch service at Andrew Toyota. Providing quality service and a positive experience for our customers is our priority, and we appreciate your recognition of our efforts. We look forward to continuing to serve you in the future!

February 01, 2024

John always goes above and beyond for me. He is so helpful and kind, and truly is concerned about your needs. More

by robert.deangelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Endisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Andrew Toyota responded

Hi Robert, Thank you for sharing your experience! We're thrilled to hear that John consistently goes above and beyond to assist you and address your needs. Providing exceptional service is our priority, and we're grateful for your kind words. Thank you for choosing us!

February 01, 2024

Bought new tires from Andrew, the alignment was totally screwed up after the tire install, took it back for redo, received some push back, but it was re-aligned. Also asked for an oil change when doing the More

by Bluemoont10
Recommend Dealer
No
Employees Worked With
Sasha
Feb 02, 2024 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

February 01, 2024

Always great service. Personable, reliable, friendly, caring, professional, trustworthy, timely, sincere, helpful, supportive, genuine, gracious ???? More

by M4HEN
Recommend Dealer
Yes
Employees Worked With
Willie
Feb 02, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your glowing review! We're delighted to hear that you consistently receive great service from us. Your kind words about our team mean the world to us, and we're grateful for your trust and support. We look forward to continuing to provide you with excellent service in the future.

February 01, 2024

Would advise to get whatever vehicle purchase from them revised and checked before hand,they work crooked and just want money and sales without making it right with the customers when it comes to you’re di More

by CASTROALEXANDER026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Oppermann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Brandofina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

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