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Andrew Toyota

Milwaukee, WI

4.7
6,526 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,526 reviews

February 15, 2024

Working with John was great. He got my appointment scheduled for repair promptly and was also able to squeeze me in for an oil change. John and the service department are super e More

by luis.rodriguez414
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Feb 16, 2024 -

Andrew Toyota responded

Hi Luis, Thank you for sharing your experience! We're delighted to hear that working with John and our service department was a great experience for you. We strive to provide prompt scheduling and accommodate our customers' needs whenever possible. If you have any further questions or require assistance in the future, please feel free to reach out. We appreciate your feedback and your business!

February 15, 2024

I didn't like my experience. I never had an issue until recently. Lack of communication More

by Tiannaawardd
Recommend Dealer
No
Employees Worked With
John Ferrigno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Feb 16, 2024 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

February 15, 2024

Andrew is my favorite dealership Great customer service and professionalism They are honest and dependable More

by russk
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 16, 2024 -

Andrew Toyota responded

Hi Russk, Thank you for your kind words! We're delighted to hear that Andrew is your favorite dealership and that you've experienced great customer service, professionalism, honesty, and dependability with us. Your feedback means a lot, and we appreciate your support. If you ever need anything else or have any questions, please don't hesitate to reach out.

February 15, 2024

Very attentive and finished in a timely manner I would recommend and would definitely come back for oil changes and or maintenance More

by Tria.lee0
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljko Blagic
Feb 16, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback! We're delighted to hear that you found our service team attentive and efficient. We appreciate your recommendation and look forward to welcoming you back for your future oil changes and maintenance needs. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!

February 14, 2024

All my questions were answered efficiently and the service department did a good job with resetting my icons on the dashboard. More

by frischfamilyhome
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Feb 14, 2024 -

Andrew Toyota responded

Thank you for your positive feedback! We're glad to hear that our service department efficiently addressed your questions and successfully reset the icons on your dashboard. Providing excellent service and assistance to our customers is our priority at Andrew Toyota. We appreciate your business and look forward to serving you again in the future.

February 14, 2024

Always reliable. Both purchasing and service have been excellent. Comfortable to wait for vehicle servicing. More

by elizabethakrohn
Recommend Dealer
Yes
Employees Worked With
Steve Butcher
Feb 16, 2024 -

Andrew Toyota responded

Hi Elizabeth, Thank you for your wonderful feedback! We're thrilled to hear that you've had reliable and excellent experiences with both purchasing and service. Providing a comfortable waiting environment is important to us, and we're glad to know it has met your expectations. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your support!

February 13, 2024

Exceptional Service from Jessi: A Remarkable Car Buying Experience My recent experience purchasing a Toyota car through Jessi was nothing short of exceptional. From the moment we stepped onto the dealer More

by jeffdrozdov
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Andrew Toyota responded

Hi Jeff, Thank you for sharing your outstanding experience with Jessi at our dealership! We're thrilled to hear about the exceptional service you received while purchasing your Toyota vehicle. We're delighted that Jessi's expertise, patience, and warm demeanor made your car-buying journey enjoyable and stress-free. We appreciate your recommendation and look forward to serving you for many miles to come.

February 13, 2024

Great to work with Would recommend Andrew Service department to anyone needing service Excellent service department More

by CDBERLIN
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Feb 14, 2024 -

Andrew Toyota responded

We're thrilled to hear that you had a great experience with our service department at Andrew Toyota. Your recommendation means a lot to us, and we're committed to providing excellent service to all our customers. Thank you for choosing Andrew Toyota, and we look forward to assisting you with your automotive needs in the future!

February 13, 2024

Coupons are never available for customers. .. Customers need more savings coupons would help Provide coupons for customers More

by PRINCESSGAIL63
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Feb 14, 2024 -

Andrew Toyota responded

Hello Valued Customer, Thank you for your feedback regarding coupons. We understand the importance of savings for our customers and will certainly consider your suggestion. We continuously strive to provide valuable offers and promotions to enhance the customer experience at Andrew Toyota. Your input is valuable to us, and we appreciate your support. If you have any further questions or concerns, please feel free to reach out to us directly.

February 13, 2024

Two simple jobs, oil change and tire rotation, took way too long. Took way too long More

by BARB52943
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Ferrigno
Feb 14, 2024 -

Andrew Toyota responded

Hello Valued Customer, We're sorry to hear about your extended wait time for an oil change and tire rotation. Your feedback is crucial, and we apologize for any inconvenience caused by the delay in servicing your vehicle. Your patience is greatly appreciated, and we hope to provide a more streamlined experience for you in the future. Please feel free to reach out to Allen Good, Service Manager at 414-228-1450 if you have any questions.

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