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Andrew Toyota

Milwaukee, WI

4.7
6,423 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,423 reviews

February 18, 2021

See Willie! Willie will take great care of you. Techs are great! Only thing after you pay they take forever bringing your car around to you. More

by EM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Andrew Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Willie and the team here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

February 18, 2021

We were pleased with prompt and professional service we received at Andrew Toyota, They addressed most of our concerns satisfactorily. We hope they bring back the complimentary services enjoyed and appreci More

by FISHTAD/Fana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Andrew Toyota responded

Thank you for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

February 18, 2021

Our experience with Andrew Toyota was great. I started chatting over email with Steve Wallin and I was able to get an eQuote and verify that the vehicle I wanted was in inventory. Steve was able to answer More

by Kim S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gunther, Steve Wallin
Feb 18, 2021 -

Andrew Toyota responded

Thank you for sharing your review, Kim, and congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jeff and the team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

February 18, 2021

I was pleased with salesman as well as finance lady. They worked well together and sealed my deal. One again I am pleased. Thank you Andrew Toyota. More

by CARITISHAB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deandre 5 stars
Feb 19, 2021 -

Andrew Toyota responded

Thank you so much for sharing your feedback! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

February 17, 2021

Good work and a very friendly service team, but I feel like I'm price gouged every time. Additionally, the recommendations don't always follow manufacturer recommendation. Over recommend some things and s More

by ZALQPZ
Recommend Dealer
No
Employees Worked With
Mar 06, 2021 -

Andrew Toyota responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns once we’ve been able to get the whole story. Allen Good, Service Manager

February 17, 2021

I used to go to don jacobs Toyota, took my vehicle for the same problem a few times charged for service and the problem with my vehicle was never solved, I decided to try a different dealer for service a More

by Maura Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Andrew Toyota responded

It has been a pleasure serving you, Maura. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

February 16, 2021

The service was fast and the service rep I dealt with was very courteous and friendly. There was no fee because it was recall work. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Andrew Toyota responded

Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

February 16, 2021

They go the extra mile great dealership. Make sure you give them a shot on your next purchase. Great service department as well. Thanks guys More

by MGLYNN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Andrew Toyota responded

Thank you for taking the time to share your thoughts on working with Willie and our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

February 16, 2021

Thanks! Great service! I trust my mechanic and the prices are good and service is fast. Plus the shuttle service is so convenient and I am far away too, but just within the shuttle mileage limits. More

by CHRISTOPHER.ROHAN.916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Andrew Toyota responded

Christopher, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

February 16, 2021

Willy is the greatest. He treats everyone and their vehicles with the greatest of care. It is always a pleasure to see and work with Willy or John F More

by auntmonicael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrigno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Andrew Toyota responded

It's great to hear that Willie and John were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

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