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Andrew Toyota
Milwaukee, WI
6,417 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
Directions to Andrew Toyota In Milwaukee, WI:
Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building.
After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,417 reviews
February 26, 2021
Purchased the car and Charlie was great. However whomever details new cars did not have it ready. Stickers on interior and suds all over the door openings. Charlie was kind enough to wipe off, but once we go details new cars did not have it ready. Stickers on interior and suds all over the door openings. Charlie was kind enough to wipe off, but once we got home the car still needed to be washed. Love the car and would buy again from Charlie at Andrew. More
by MAUI.SUN.ON.MY.BUNS
Verified Customer
Helpful February 26, 2021
Andrew service and dealership departments are always thorough, pleasant and respectful! I will continue to bring my Toyota cars back to Andrew for service and have bought them at the dealership as well. thorough, pleasant and respectful! I will continue to bring my Toyota cars back to Andrew for service and have bought them at the dealership as well. More
by KTREBIAN
Employees Worked With
February 26, 2021
Service from the time of check in to finished results ... professional, courteous, informative and timely. Only thing that is different is the elimination of the car wash - that always was a great touch. professional, courteous, informative and timely. Only thing that is different is the elimination of the car wash - that always was a great touch. More
by D.A.Schmidt
Employees Worked With
February 26, 2021
Amazing very friendly People, and they had everything I needed to take care of my 2009 Toyota Camry. I appreciate the service, and I will definitely be coming back again. needed to take care of my 2009 Toyota Camry. I appreciate the service, and I will definitely be coming back again. More
by PHILLIPSCOTTDOTSON
Employees Worked With
Other Employees :
Dan Rogers, Najwa Muna, Moriah Brown
February 25, 2021
Everything went very well and as expected. Quick turnaround. Fair prices and good communication. Will continue to bring my car in for service when needed. turnaround. Fair prices and good communication. Will continue to bring my car in for service when needed. More
by RAG412
Employees Worked With
February 25, 2021
I had an appointment for which I was on time. The waiting room was empty when I sat down. 6 people came in over the next 45 minutes. All were visited by a representative before I was. I sent a text after 90 room was empty when I sat down. 6 people came in over the next 45 minutes. All were visited by a representative before I was. I sent a text after 90 minutes asking what was up with my repair. At 2 hours, a person came to talk with me and told me that they unhooked power for about 10 minutes and everything seemed fixed, that maybe the computer reboot took care of things. By now, half the people who'd come in after me had left. Then he presented me with a list of recommended repairs...as if I would do that after waiting 2 hours only to learn that the "repair" took 10 minutes. I had made an appointment to hopefully avoid two hours at the dealer and have it serviced in a timely manner. The person handling my case was very pleasant and professional. The actual servicing of my vehicle did not leave my pleased. I had the distinct impression that nothing had been done until I sent that text. The issue with my vehicle was odd. The receptionist even questioned my description of the problem when I called to make the appointment--which frankly put me off from the start. Believe me, if my regular mechanic could have fixed it I would have never gone to a dealer. But my mechanic was perplexed and I told that to the receptionist, and the client rep. No, I will not be back unless I have no choice. Were it not for the professionalism of the client rep, this would be a one star review More
by Gkrue487
Employees Worked With
I don't remember the gentleman who handled the case
February 25, 2021
This dealership is horrible. I purchased a package that is included in my monthly payment from them which includes gap insurance for 6 years and free oil changes for 3 years. Now every time I go in there t is included in my monthly payment from them which includes gap insurance for 6 years and free oil changes for 3 years. Now every time I go in there to get an oil change the people at the service counter always hassle me and give me a hard time and try to make me pay for the oil changes which are $75. After we argue back and forth for a while they will reluctantly agree to do the oil change. I am not looking forward to dealing with these people for the next 2 and a half years. More
by TS
Employees Worked With
February 25, 2021
Love the service I get. All service advisers are courteous, respectful and honest abou the repairs. I only have my trucked serviced at Andrew Toyota. courteous, respectful and honest abou the repairs. I only have my trucked serviced at Andrew Toyota. More
by cherylhayes631
February 24, 2021
They all were very professional and friendly. My car looks incredible. The place was so busy when we were there. They all never complained and handled everyone very nicely. looks incredible. The place was so busy when we were there. They all never complained and handled everyone very nicely. More
by dacamico
Employees Worked With
Dave Luedke
February 24, 2021
I reviewed a schedule time as soon as possible. The staff was friendly. and kind. Excellent work, but little pricey. Definitely recommend to my friends. Thank was friendly. and kind. Excellent work, but little pricey. Definitely recommend to my friends. Thank More
by MDDOTSON
