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Andrew Toyota

Milwaukee, WI

4.7
6,518 Reviews
Andrew Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award . At Andrew Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership. Directions to Andrew Toyota In Milwaukee, WI: Please program your GPS to 1620 West Silver Spring Drive, Glendale, WI 53209. We are just four blocks west of Bayshore Town Center. Stay on the road until you reach the Toyota sign and then pull-up to the large white and red Toyota building. After parking make your way inside and to the left. There you will find our large sales desk where you may ask for your Andrew Toyota Scion Associate.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,518 reviews

May 12, 2023

Great customer service fast and they offer the shuttle if need to drop it off ..5💫 More

by RCLAYBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The front desk in the service department
May 15, 2023 -

Andrew Toyota responded

Hello, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

May 12, 2023

My experience is much better than in the past. The staff seems more professional, polite and courteous. More

by MESHELLEGRAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian
4.0
This rating includes all reviews, with more weight given to recent reviews.
A Few Of Our Toyota Certified Techs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Andrew Toyota responded

Hello, Thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

May 12, 2023

Excellent service on some really necessary repairs. I especially liked the technician's video explanation of the car and what needed attention. I've been an Andrews customer for 40 years! More

by kleats
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
May 15, 2023 -

Andrew Toyota responded

Hello, We're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

May 12, 2023

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by JPM
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
May 15, 2023 -

Andrew Toyota responded

Hello, Thanks for those stars! Providing high-quality professional service is our top priority, and we are happy to see the team deliver such a great five-star experience. Thank you for taking the time to leave this review!

May 11, 2023

Quick, easy, convenient. Comfortable, friendly, predictable, Reputable, good communication, well informed, Good location and atmosphere More

by Lauren.fuqua@northlandmgt.com
Recommend Dealer
Yes
May 11, 2023 -

Andrew Toyota responded

Hello Lauren, Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

May 11, 2023

It was a very good experience TJ was a very pleasant, knowledgeable person that made the experience as pleasant as possible More

by JBEAM1@WI.RR.COM
Recommend Dealer
Yes
May 11, 2023 -

Andrew Toyota responded

Hello, thank you for the kind words about TJ! We appreciate your feedback!

May 11, 2023

Cody was very helpful. Answered my questions. Waiting area comfortable and best coffee in town. Don't mind waiting. Wait was shorter than I expected. Very pleased ?? More

by maryks1
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner
May 11, 2023 -

maryks1 responded

Go out of their way to be helpful!

May 11, 2023

We had a check engine light come on within 6 weeks of purchase and two calls to our salesperson went unreturned. At 6 weeks the service tech completing an oil change also noted there's a power steering i More

by TSSZYMAN@GMAIL.COM
Recommend Dealer
No
May 12, 2023 -

Andrew Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

May 12, 2023 -

TSSZYMAN@GMAIL.COM responded

I am already in contact with the local manager who has been very friendly and responsive.

May 12, 2023 -

Andrew Toyota responded

Hello, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 12, 2023 -

Andrew Toyota responded

Hello, we appreciate your honest feedback and the time you took to leave us a review. We apologize for any inconvenience this has caused you and for the lack of communication. Please reach out to Service Manager, Allen Good, at agood@andrewmotors.com at your earliest convenience so we can investigate this for you. Thank you and we look forward to speaking with you.

May 11, 2023

Jessi was instrumental in my purchase of a new Tacoma. I am an out-of-state buyer and she worked with that challenge to make the purchase and pickup of my new vehicle go smoothly. More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Andrew Toyota responded

Hello Chris, Thank you so much for your praise and kind comments about Jessi! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

May 11, 2023

I’ve only been there twice but the staff was courteous and helpful. I would recommend this dealership to anyone. More

by Dan.Seelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessi Cliffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Andrew Toyota responded

Hello Dan, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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