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Anderson of Grand Island

Grand Island, NE

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174 Reviews

120 Diers Avenue

Grand Island, NE

68803

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Showing 174 reviews

April 04, 2011

Had a very pleasant working experience with Ravi Singh. Also Eric Wright, who we met on our initial visit, was very pleasant and friendly. They both were very helpful in specing out our new Explorer just More

by cellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravi Singh
March 28, 2011

Curtis did a nice job of maintaining contact with me without pressuring me. He answered all my questions and those he couldn't answer immediately, he got back to me when he had the answer. Sal also wo More

by kochk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Reiner
March 27, 2011

After an initial hiccup getting a new car from another dealer, the crew were incredibly helpful in ordering a vehicle from the factory and working with me on price with rebates. Everything went as planne More

by jerryko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Borgmann Jr., Curtis Riens, Louis Soto
March 23, 2011

My ratings were given because of the exceptional service given to me by John Barnett of Anderson Ford. I was very particular as to what I wanted in an F150 and John was very patient and courteous in meetin More

by bill robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barnett
February 23, 2011

Shopping for a used 4 wheel drive vehicle. My wife found Shopping for a used 4 wheel drive vehicle. My wife found several she liked and one was at Anderson Ford in Grand Island. Corey, the salesman, w More

by dean allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey and Susan
February 08, 2011

Was good experience after I finally got somebody to contact me. Submitted several online requests, even listed my cell phone and a good time to call, and didn't get a responce. I think it was about the More

by stancol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Olivo, Frank, Allen
Feb 15, 2011 -

Anderson of Grand Island responded

Thank you for your feedback. We apologize for not responding to your initial inquiries. Sometimes we are at the mercy of our lead management software and whether or not it passes on requests that we get online. According to Ford, we are one of the fastest stores in the entire KC region to respond to internet purchase inquiries. I will investigate your initial delay as we do not take it lightly and wish to honor our customer's requests in a timely manner. Thank you for your business. Sincerely, Dan Sayer | Corporate Internet Director Anderson Auto Group (402) 323-4083

February 01, 2011

We've always had a good experience with Anderson Ford so we go back when we need a vehicle. We bought our van from them and they always have given us good service. Barry was very pleasant when we talked w More

by luth7013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louie Soto and Barry Mapes
December 27, 2010

First what is so impressive about this dealership is how friendly everyone seems to be, and it comes across as a sincere friendlyness from the newly hired sales person all the way to the General Manager. W More

by Jack Sample
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Heusinkvelt, Louis J. Soto, Ravi Singh
December 18, 2010

Our experience with Anderson Ford was a very positive. Our Sales Associate, Frank Moreno, was very helpful and attentive. We had a very specific vehicle and price point that we were looking for and Frank More

by Schanaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Moreno
December 18, 2010

I had some difficulty during the process of purchasing my vehicle but the issues were brought to light and the management at Anderson were very willing to listen and try to solve what had happened. I really More

by lillymanra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank and Susan
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