Anderson of Abingdon - Service Center

Service staff is great. When I picked up my car, the new service sticker was placed upside down and the service gauge on the dash was not reset. I know these things are mino When I picked up my car, the new service sticker was placed upside down and the service gauge on the dash was not reset. I know these things are minor but thought these things should be checked out before customer takes possession of car. Also, I would love paper mats placed over my car mats after service complete. More

Diagnosed issues and fixed very quickly. Great communication and came in a little lower than originally quoted. Great communication and came in a little lower than originally quoted. More

I am used to Boyle. Still getting to know Anderson. Not happy with the price increases. Still getting to know Anderson. Not happy with the price increases. More

Every one was very nice and helpful. The work was well done.It was good that the work could be completed on a Saturday. The work was well done.It was good that the work could be completed on a Saturday. More

Blake and his team took very good care of my vehicle. Timely communication and things were well done. Timely communication and things were well done. More

Very professional, super Friendly Staff. They also provided me with my complimentary wash I was promised from Boyle Buick when we purchased the car on Sunday and they could not to the wash They also provided me with my complimentary wash I was promised from Boyle Buick when we purchased the car on Sunday and they could not to the wash before taking the car home. Very Impressed More

Service department is always cheerful, helpful and knowledgeable! They explain everything in detail that I understand ! knowledgeable! They explain everything in detail that I understand ! More

I brought in a family members vehicle, and it was treated as if it was a new Yukon. Erin is always fantastic to work with. When the work was done, I was informed promptly. With Erin on the job, I know all as if it was a new Yukon. Erin is always fantastic to work with. When the work was done, I was informed promptly. With Erin on the job, I know all of my vehicles are in good hands. Everyone in service is always pleasant and friendly, including the cashier's Nice to see cold beverages on the hot day, More

I have been going to Boyle Buick for nearly a decade for all of my maintenance and repairs, though since the sale to Anderson, it no longer has the same family feel. In addition, the service cost have risen all of my maintenance and repairs, though since the sale to Anderson, it no longer has the same family feel. In addition, the service cost have risen to exorbitant levels. I understand that inflation will affect prices, but these raised nearly overnight since Anderson took over in January. Regrettable, I am now rethinking as to where I will have future service done. This is NOT a reflection of the service department staff, all of whom have been PHENOMONAL over the year. I really like and respect them, and have always been honest with me over the years. More

I have always taken my vehicles to Boyle for service, we bought our 2019 Buick Lacrosse new there and we have a 2016 GMC Canyon that I take there also for service. The service department has always been hel bought our 2019 Buick Lacrosse new there and we have a 2016 GMC Canyon that I take there also for service. The service department has always been helpful and professional, and the work gets done in a timely manner. Recently we had the Buick in for warranty work and Jeremy Linville was our service writer and was a pleasure to work with, he kept us informed on the issues and progress of the vehicle as timing was an important factor. Thank you, Jeremy, for taking care of us in this ordeal. I hope that Anderson can continue to make the longtime customers of Boyle feel like family as it has been and continue with the same customer service that us customers have been used to for the last couple years! More