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Anderson of Abingdon - Service Center

Abingdon, MD

4.5
330 Reviews

330 Reviews of Anderson of Abingdon - Service Center

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May 28, 2024

Quickly repaired leaking valve cover. Explained that odor would go away in a few days. More

by bill
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Anderson of Abingdon responded

Bill, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 25, 2024

Dana was fantastic and I enjoy working with her. The oil change though cost about $115 after taxes. This is way too expensive, even with premium oil. More

by JOE.FLECKENSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana in Service, 5 Stars.
May 28, 2024 -

Anderson of Abingdon responded

Joe, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

May 25, 2024

because when I went there I was told about 1 hour waiting then it turned out to be 3 hours if I knew that I could have came back another day and then all of my settings got changed even to the the outside More

by MARYLIMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Anderson of Abingdon responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

May 24, 2024

the oil change a tire rotation were nice and needed but the price was a little steep More

by DHEISEYJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Anderson of Abingdon responded

Dheisey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

May 23, 2024

Great place good people easy to work with they have a interest in helping me More

by HMAN1159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Boyle
May 23, 2024

$100 for a oil change,$225 to replace indoor air filter. Need I say more. More

by WILLIAM.ONORATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burton
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Anderson of Abingdon responded

We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

May 23, 2024

They do a great job. The service team is very helpful and friendly. Plus they have a nice waiting area. More

by TYLERSAUZER2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Wheat can I say! Absolutely the best in town! Very knowledgable, professional and courteous. Erin was my service advisor and she was amazing! The team goes above and More

by CECILSLOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin
May 24, 2024 -

Anderson of Abingdon responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

May 23, 2024

I brought my SRX in a few weeks ago with AC issues, and they reappeared 2 weeks later. I wasn't aware that dye was loaded into the system. When I returned it to the shop was informed my condenser had a hol More

by RDOBEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin O'Keefe
May 24, 2024 -

Anderson of Abingdon responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

May 22, 2024

They performed the oil change and tire rotation, but did not reset the TPMS sensor (reset the tire locations within the system). More

by DBSPALTJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep
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