Back

Anderson of Abingdon - Service Center

Abingdon, MD

4.5
330 Reviews

330 Reviews of Anderson of Abingdon - Service Center

Sort by
June 18, 2024

Prompt informative and efficient. Car was nice and they left it very clean. Thank you! More

by ILOVEMYGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Anderson of Abingdon responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

Great service, and great customer service, great scheduling, great coffee, great personal, great pricing , great More

by SRELLISON08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Anderson of Abingdon responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

First of all I don't get 24 points inspection and I told oli change and wheel balancing but she said you need Appointment and after oli change I am going to another shop and walk in. More

by 786TARIQILYAS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
She is not listed
Jun 15, 2024 -

Anderson of Abingdon responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

June 14, 2024

I tried to call the service department to schedule an old change and to have a state inspection done on a vehicle that was purchased from that dealership when it was Boyle Buick, I called four times no one a More

by edlibel
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Anderson of Abingdon responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Jun 18, 2024 -

edlibel responded

I still haven't heard from anyone at this dealer. No a good way to keep loyal Boyle Buick customers. We will find another dealer.

Jun 19, 2024 -

Anderson of Abingdon responded

Good morning, We have tried and cannot find your information in our system under edlibel. We kept the same employees from Boyle and nothing has changed. I apologize it you did not receive a call back from the voicemail and will look into what happened there. I would be happy to assist you if you can call me directly at 410-916-2533.

June 13, 2024

Good maintenance group, that will farett out your vehicles issues. Service writers are always on the lookout to get your vehicle serviced. More

by BMDODD52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Anderson of Abingdon responded

We really appreciate your feedback! We hope you have a great day!

June 12, 2024

The service department was extremely polite and helpful and answered all my questions with the utmost respect More

by ttimestriper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024 -

Anderson of Abingdon responded

Thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Oil change, 4 new tires, and service parking brake message on. The first two were completed on time and as expected. The parking brake message was not investigated but ignored instead. Nothing noted More

by BRYAN LINSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Anderson of Abingdon responded

Bryan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 11, 2024

The dealerships technician was in contact with OnStar to make sure that all connections were connected and that Onstat was recognizing my vehicle More

by MDBIKER13@ msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2024

Great, fast service with no appointment needed. They honored my Aderson Advantage form the Hunt Valley Store, no questions asked. Living in Bel Air the dealership is only 5 min away. Very conve More

by bryan.steve1.turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Anderson of Abingdon responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again.

June 08, 2024

Courtesy and accommodationswere excellent. I couldn’t be more satisfied. Prompt times given and minimal disruption to my life More

by PAULCHIZMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Boyle
Jun 12, 2024 -

Anderson of Abingdon responded

Thank you for taking the time to leave us your honest feedback. Please contact us at (410) 569-1800 so we can work with you to make this right.

...
21
...