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Anderson of Abingdon - Service Center

Abingdon, MD

4.5
330 Reviews

330 Reviews of Anderson of Abingdon - Service Center

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July 30, 2024

ANDERSON HAS RAISED THE PRICES BEYOND ME HAS ALOT OF HIDDEN FEES SERVICE DESK TEAM ARE NOT NICE NOR FRIENDLY More

by JRHEA73088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 01, 2024 -

Anderson of Abingdon responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We hope you are willing to give us another chance. Please reach out to us at (410) 569-1800 so we can work towards a resolution.

July 26, 2024

I have always had excellent service weather it was Boyle Buick GMC or AD Anderson. More

by michael.fewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Anderson of Abingdon responded

We really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 24, 2024

Always the best service. Quick and efficient and friendly. Life time returning customer! Thank you! More

by SIERRA ASBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Anderson of Abingdon responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again soon!

July 23, 2024

Overall a good experience except a long wait for an oil change. It was easy to set up the appointment. More

by brockmeyer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
Jul 25, 2024 -

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 23, 2024

I went to cashier to pay my bill and I asked where is my vehicle ? She looked confused and said if it is not out front then it must be out back. Lots of action out back with construction equipment worki More

by MARTY36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pilkington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Anderson of Abingdon responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (410) 569-1800.

July 19, 2024

Service Dept is 5 star. Dana, the service advisor, explained everything in detail, was courteous and conscientious of my time. Maintenance service completed in less than a More

by blinck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana in Service
Jul 21, 2024 -

Anderson of Abingdon responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Anderson Buick GMC of Abingdon

June 30, 2024

Service appointment was timely to our needs and the work was performed without any issues. Strong customer service orientation exhibited by all the staff whom we encountered. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Boyle
Jul 01, 2024 -

Anderson of Abingdon responded

Steve, thank you for sharing your positive experience! We look forward to your next visit! Take care!

June 26, 2024

The customer support has always been topnotch. The front desk folks, the technicians, and the cashiers are always courteous and helpful. They explain everything and work with you on scheduling an More

by ABELSALGADO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The entire front desk! 4 stars
Jun 27, 2024 -

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 19, 2024

Jeremy is great! Always professional and very informative. Wouldn’t go anywhere else especially with Blake at the helm. More

by TUCKSKI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Blake
Jun 21, 2024 -

Anderson of Abingdon responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

June 18, 2024

Service people always very nice. On a busy day they did oil and filter change in much less than estimated time. Mike Duray is the only sales rep that always stops by the waiting ro More

by Boxwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady service advisor
Jun 19, 2024 -

Anderson of Abingdon responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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