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Anderson of Abingdon

Abingdon, MD

4.6
444 Reviews
We would like to thank you for considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent experience. Anderson has been serving the automotive needs of the Baltimore area since 1919. We are excited about our new location in Harford County, Anderson Buick GMC of Abingdon (formerly Boyle Buick GMC). As a family-owned dealership we offer special benefits to our customers in Harford County, Bel Air, Abingdon, even Timonium, Owings Mills, Towson, Parkville, Pikesville, and all across Maryland.
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3015 Emmorton Road

Abingdon, MD

21009

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Showing 444 reviews

June 18, 2024

Service people always very nice. On a busy day they did oil and filter change in much less than estimated time. Mike Duray is the only sales rep that always stops by the waiting ro More

by Boxwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady service advisor
Jun 19, 2024 -

Anderson of Abingdon responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

Prompt informative and efficient. Car was nice and they left it very clean. Thank you! More

by ILOVEMYGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Anderson of Abingdon responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 17, 2024

Great service, and great customer service, great scheduling, great coffee, great personal, great pricing , great More

by SRELLISON08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Anderson of Abingdon responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

I tried to call the service department to schedule an old change and to have a state inspection done on a vehicle that was purchased from that dealership when it was Boyle Buick, I called four times no one a More

by edlibel
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Burton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Anderson of Abingdon responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Jun 18, 2024 -

edlibel responded

I still haven't heard from anyone at this dealer. No a good way to keep loyal Boyle Buick customers. We will find another dealer.

Jun 19, 2024 -

Anderson of Abingdon responded

Good morning, We have tried and cannot find your information in our system under edlibel. We kept the same employees from Boyle and nothing has changed. I apologize it you did not receive a call back from the voicemail and will look into what happened there. I would be happy to assist you if you can call me directly at 410-916-2533.

June 14, 2024

No high pressure sales tactics. Mike was reasonable to deal with through the entire sales process. More

by brasefield
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Duray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brockmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Anderson of Abingdon responded

We're happy you found our staff to be so supportive during your experience here at Anderson Buick GMC of Abingdon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2024

First of all I don't get 24 points inspection and I told oli change and wheel balancing but she said you need Appointment and after oli change I am going to another shop and walk in. More

by 786TARIQILYAS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
She is not listed
Jun 15, 2024 -

Anderson of Abingdon responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 569-1800 when you have a chance. Thank you, and we look forward to hearing from you.

June 13, 2024

Good maintenance group, that will farett out your vehicles issues. Service writers are always on the lookout to get your vehicle serviced. More

by BMDODD52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Anderson of Abingdon responded

We really appreciate your feedback! We hope you have a great day!

June 12, 2024

The service department was extremely polite and helpful and answered all my questions with the utmost respect More

by ttimestriper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024 -

Anderson of Abingdon responded

Thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Oil change, 4 new tires, and service parking brake message on. The first two were completed on time and as expected. The parking brake message was not investigated but ignored instead. Nothing noted More

by BRYAN LINSCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Burton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Anderson of Abingdon responded

Bryan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 11, 2024

The dealerships technician was in contact with OnStar to make sure that all connections were connected and that Onstat was recognizing my vehicle More

by MDBIKER13@ msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Donnelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wyant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Anderson of Abingdon responded

We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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