Anderson Honda
Palo Alto, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Hi, In the last few weeks my wife and I have been looking for a new car as our family is going to be growing shortly. Tim Carlsen has been so helpful in our search so far. He has been friendly and kind and h for a new car as our family is going to be growing shortly. Tim Carlsen has been so helpful in our search so far. He has been friendly and kind and has been helping us find a vehicle that meets our needs and budget. As a School teacher in the Bay Area, he has been great because he really wants what is best for our family and finacial situation. In the past we have used Anderson Honda to maintain our Honda Civic and they have always done great work and been very very helpful. We are looking forward to possibly buying a used car from them in the near future. More
Best car buying experience! Asked the price of the 2012 Civic Si and got a straightforward answer from John. Came to test drive it and got the information I needed to sign the paperwork. Met everyone fro Civic Si and got a straightforward answer from John. Came to test drive it and got the information I needed to sign the paperwork. Met everyone from financing Charlene, Frank in Parts Dept, Raul in detailing ( great job) and the owner himself John Anderson. Very friendly staff. I enjoy my new Si and the experience with Anderson Honda and worth thre trip from Vacaville and will always come here for all of my needs. it is woth it Thanks again Anderson Honda More
As I visited the Anderson Honda, the Sales Consultant-Mr. Victor Catalan-introduced and demonstrated the honda acord and civic very good.His correspondence with me encouraged me to visit Anderson Honda again Victor Catalan-introduced and demonstrated the honda acord and civic very good.His correspondence with me encouraged me to visit Anderson Honda again and finally I purchased a honda civic. More
I bought a car at this dealership, and I will highly recommend it to anyone. The price was very good( comparing to competitors). And George was very nice and helpful recommend it to anyone. The price was very good( comparing to competitors). And George was very nice and helpful More
Mr. Tian Tan treated me with such an excellent customer service that I thought he was the general manager. For this very reason, I decided to buy a brand new car from Anderson Honda despite a little highe service that I thought he was the general manager. For this very reason, I decided to buy a brand new car from Anderson Honda despite a little higher price than another dealership. I truly enjoyed the whole process without feeling any pressure from him. I only wish the "finance manager" was as professional and friendly as Mr. Tan was. I would definitely come back to Mr. Tan to buy another new car without any hesitation. More
Id likes to take the time to warn consumers about Anderson Honda. I recently purchased a used 2008 Honda from them and everything from start to finish was the biggest nightmare I've ever encountered Anderson Honda. I recently purchased a used 2008 Honda from them and everything from start to finish was the biggest nightmare I've ever encountered when purchasing anything. When I arrived at the dealership I already knew the car I wanted to view. When we went to start up the car the battery was dead. I told the sales rep that I wasn’t going to even test drive the car if they didn't replace the battery with new in case I were to purchase the vehicle. They charged the battery and promised that if I bought the care they would replace the battery. THEY LIED, I asked them again if they had replaced the battery before I purchased the care and they said yes. My wife was stranded 2 days later because of an old used battery. After the original test drive we went in the office to make a deal, the sales rep flat out lied about being able to connect direct with our banking institution, I told them I didn't feel comfortable giving any information before we settled on a price and interest rates. Once I said that they became very pushy and disrespectful. We settled on a deal, they told me they were able to communicate with our credit union and that the interest rate was going to be 2.53%. When we went to sign the paper work the interest rate was 4.99!!! They said they couldn't lock it in because it was too late but they were going to lock in the 2.53% interest rate in the morning. They never did, the finance officer wouldn't return our calls, never got one phone call back. To top everything off, we buy the car I get in to drive away and there's not enough gas to get me home, I bring it to their attention and they say they can’t put gas in the car, it’s against policy!!!!! I spent 20 minutes arguing and even threatened to return the car. Last but not least they cover up all the scratches on their used cars so that after the 2nd or 3rd wash they start to show. Very dishonest, unprofessional, bottom of the barrel dealership. Stay away!!!! They will lie to your face about everything!!!!!!! More
Gus Stevenson found the model and color we wanted and offered a price lower than 5 other Honda dealerships. Great guy, great service. Anderson Honda appeared to have a better inventory than the other dea offered a price lower than 5 other Honda dealerships. Great guy, great service. Anderson Honda appeared to have a better inventory than the other dealers we visited More
I just bought a New Accord form Jack the Fleet Manager at Anderson Honda. I was very happy with the price and had a fun time. Not a typical car dealership, for sure. I also had a trradein and got a reason Anderson Honda. I was very happy with the price and had a fun time. Not a typical car dealership, for sure. I also had a trradein and got a reasonable price. I guess you always want more. :) Overall, I was very pleased. I love my new Accord! More
Anderson Honda is like the Starbucks of Honda dealers. My internet sales person Jack, was very enjoyable to work with and really knows his stuff. Free coffee too (but not Starbucks since the recession). Do internet sales person Jack, was very enjoyable to work with and really knows his stuff. Free coffee too (but not Starbucks since the recession). Don't waste time anywhere else. Best price by $350. More
We found the treatment and overall experience in purchasing a car at Anderson to be outstanding. The salespeople were curtious and friendly. They did not try to oversell any of the add ons. The were purchasing a car at Anderson to be outstanding. The salespeople were curtious and friendly. They did not try to oversell any of the add ons. The were very professional and gave us accurate information. We tend to do a reasonable amount of research on cars we were interested in and so had a lst of questions as well as a list of 'don't let the dealer talk you intos'. We are not good hagglers and so basically brought the best price we had found to Anderson and said can you match this?. They beat the price and we bought the car. It was very easy and low stress. I would go back. Only had the car for two days so can't really judge that yet. More