Anderson Honda

Very friendly staff. Explained contract in detail. Didn’t mind going over things more than once. Explained contract in detail. Didn’t mind going over things more than once. More

The person dealing with vehicle agreement preparation and payment has no respect for customers time and requirements. Lot of delay in response. They neither listen nor understand customer requirements. Pathe payment has no respect for customers time and requirements. Lot of delay in response. They neither listen nor understand customer requirements. Pathetic customer service. More

Very good service, friendly and funny, we bought new Accord last Saturday 7/17/21 Especially thanks to Kyle Rick help us a lot ,very good service, fast, helpful and honest.. Will prefer to friends an Accord last Saturday 7/17/21 Especially thanks to Kyle Rick help us a lot ,very good service, fast, helpful and honest.. Will prefer to friends and family. Celine & Steven More

The sales manager I worked with was very rude! I just shared him the quote I received from another dealer. And the sales person just told me to go with their quote and he will never beat or match their p shared him the quote I received from another dealer. And the sales person just told me to go with their quote and he will never beat or match their price. He also replied my questions with really bad manner. Had this guy ever received professional training? More

Can I give a 0???? DO NOT BUY A USED CAR FROM HERE! Specifically from Manuel Souza. I was sold a complete lemon of a vehicle in May of 2020. Was promised the car (A 2015 Subaru Crosstrek) was completel Specifically from Manuel Souza. I was sold a complete lemon of a vehicle in May of 2020. Was promised the car (A 2015 Subaru Crosstrek) was completely clean and had all the proper care over the years of previous ownership. WRONG. Where do I begin? First it was break issues, that I had to repair for over $600 that was literally a week after I bought the car for $17,888!! THEN it was AC unit out (3 month after ownership) , which I had to repair for another $600...NOW! I was told that there is an oil leak in the head gaskets! $5,000 to fix! ( About 10 months of ownership ) Not even a year with this car and the money that I am dumping into this lemon vehicle continues to haunt me. I don't know how these people sleep at night knowing how they are completely screwing their customers with selling bad vehicles. I would never in a million years recommend this place for any trusted vehicle purchase. The pain that I have gone through financially and mentally over this purchase has been awful. I wanted to make sure everyone knew of my experience because I wouldn't wish this hardship on my worst enemy. I'll copy and past into their website as well. This is just bad bad bad. You guys should be ashamed. More

Terrible experience selling my car on 2021/01. I sold my car to the used car manager Daniel with $6400. I lost the title so they had to get a duplicate title from DMB and promised they will send me check. car to the used car manager Daniel with $6400. I lost the title so they had to get a duplicate title from DMB and promised they will send me check. One week later, I got two checks but the total is $6200. I called Daniel and he gave me a number and asked me to check with this person. I called the number multiple time no one responded. Then I called Daniel multiple times, left my voice message and left message in their website. There is no response at all. It's hard to believe that such a big company owes a customer $200 and never going to pay. More

Honest people, great inventory, and no pressure! I loved my first car buying experience at Anderson Honda. Lou Supan responded to my inquiry within seconds and had the perfect car for me ready (AC on I loved my first car buying experience at Anderson Honda. Lou Supan responded to my inquiry within seconds and had the perfect car for me ready (AC on) as soon as we arrived that evening. We compared the same car at 5 dealerships across the Bay Area and settled on Anderson Honda, primarily because of the high quality car they had and the honest service they provided. We felt no pressure to buy immediately, and felt very reassured by the staff that we we were in good hands each time we came to test drive it (3 times total). Once we decided to buy, the process was painless and relatively quick for such a large purchase, thanks to Kyle's help. I expect to be an Anderson customer for the next car I buy, too! More

Poorly trained sales staff salespeople need “soft people skills” training on how to talk to potential customers. I went to another dealership to purchase my new CRV after the s salespeople need “soft people skills” training on how to talk to potential customers. I went to another dealership to purchase my new CRV after the salesperson I was working with sent a very condescending email to me after I walked away from the dealership not accepting their offer. More

Worst experience talking to a Sales Consultant online ever I contacted to ask for an alternative suggestion from this dealership, see if they have any offer that can be beat the spec and pricing of a 2019 Toyo I contacted to ask for an alternative suggestion from this dealership, see if they have any offer that can be beat the spec and pricing of a 2019 Toyota Camry SE. 1 day later, a sales consultant replied asking "which vehicle I'd go with, Honda or Toyota", I answered "I have not received any suggestion from you yet" after searching my mailbox for an email from this guy. And this is the what I got back: "I sent you a quote for Accord Hybrid EX-L already if you want lower quote , you have go with lower model and do not compare with other grand . " Hey man, Just did a search on my mailbox, didn't see any quote from you. The one I received is the Honda Accord Sport, no Hybrid EX-L. And what do you mean by "compare with other grand"? You mean "brand"? I'm looking for a vehicle to buy, of course I have to compare between brands to see which one is fit. "Check your spam folder but anyway i will send one more time to you . " Of course I checked my spam folder. If you don't want to "consult" me cause I'm Vietnamese just like you, that's fine. But don't start our conversation with that attitude, man. Conversation ends, no further reply. Am I being too hard here? More

LADIES.., just don’t LADIES BEWARE. Just bought a quality used car from these SLEAZY THEIVES. Offered $1.2 above mid Blue Book and STILL they lied, misrepresented data and LADIES BEWARE. Just bought a quality used car from these SLEAZY THEIVES. Offered $1.2 above mid Blue Book and STILL they lied, misrepresented data and tried to fraud me on extended warranty. Took it to a dealer and I’m out another $2k for not working yet advertised/necessary and scheduled maintenance. These (seems-all) men are as desperate as they come — salesman lied (on tape), Manager prints bogas data and finance guy PADS EVERY SALE ..TOTAL CON TEAM!! More