Anderson Honda
Palo Alto, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 98 reviews
Great customer service and reasonable prices. Joe took the time to understand what I wanted and helped me through the whole ordering process. Joe took the time to understand what I wanted and helped me through the whole ordering process. More
The positive rating comes primarily from their strong pricing compared to all local Bay Area competitors. However, I think their staff team can do better when it comes to communication and following thro pricing compared to all local Bay Area competitors. However, I think their staff team can do better when it comes to communication and following through. The person I was speaking with the most before going into the dealership to purchase our car ended up not being the one we worked with in person, even though we had an appointment with him. The person who helped us at the dealership was kind and patient, but operated slowly. We ended up spending a total of 4.5hrs when I thought it was going to be an easy pick up, paperwork, and go, especially since I was paying in full and not leasing or financing. There was also a small mixup on which car I reserved, as well as one of the salespeople who accidentally gave our packet and second set of keys to another buyer who bought the same car. I was told they'd mail it to us right away but 2 weeks later still nothing. Nonetheless, I'm very happy with our car and our purchase. More
George Werner provided excellent customer service! He was professional, kind, patient, transparent and very communicative throughout the process. For me buying a vehicle is typically stressful but Geo He was professional, kind, patient, transparent and very communicative throughout the process. For me buying a vehicle is typically stressful but George managed to make the experience enjoyable! More
The person dealing with vehicle agreement preparation and payment has no respect for customers time and requirements. Lot of delay in response. They neither listen nor understand customer requirements. Pathe payment has no respect for customers time and requirements. Lot of delay in response. They neither listen nor understand customer requirements. Pathetic customer service. More
Very good service, friendly and funny, we bought new Accord last Saturday 7/17/21 Especially thanks to Kyle Rick help us a lot ,very good service, fast, helpful and honest.. Will prefer to friends an Accord last Saturday 7/17/21 Especially thanks to Kyle Rick help us a lot ,very good service, fast, helpful and honest.. Will prefer to friends and family. Celine & Steven More