Anderson Ford Lincoln
Lincoln, NE
Filter Reviews by Keyword
By Type
Showing 451 reviews
Ramush did a great job thru e-mail until we were able to get to the dealership to look at the vehicle we were interested in. He took the time to show us alot of what the truck we purchased had on it. He d get to the dealership to look at the vehicle we were interested in. He took the time to show us alot of what the truck we purchased had on it. He did do alot of walking around for us, even with the use of a cane due to an accident. We did not feel that we could not leave without the purchase of a vehicle. We did think that with the condition and the low mileage on our trade in that we could have gotten a little better price. Everyone was very friendly and stopped to vist. More
Nate worked with me to find exactly what I wanted and helped me negotiate something I could afford. I'm still very happy with my purchase and I would recommend him to any of my friends and family. He h helped me negotiate something I could afford. I'm still very happy with my purchase and I would recommend him to any of my friends and family. He has been great to work with! He helped with everything to make it easier for me. More
I totaled my car and needed a new one. I used USAA car buying service to look at Mazda 5s. Nate called maybe ten minutes after I put in the inquiry on line (about 7 pm). The next day he drove a model to w buying service to look at Mazda 5s. Nate called maybe ten minutes after I put in the inquiry on line (about 7 pm). The next day he drove a model to where I teach 90 miles away! No Omaha dealer made that offer. Prior to his arrival we had several email exchanges and phone calls about financing. Nate even let us drive an additional 25 miles to my hometown to see if the minivan could make it up the "snow covered drive way challenge" with him in the back. Then he hooked me up with a great rate for a suite in Lincoln that night. The other employees were kind and patient. Granted, they got my money, but there was no pressure. Great experience. Nice, smart people. I will definitely consider making the drive to Lincoln from Iowa to make a purchase in the (very far) future. Hey guys, if you are ever in the neighborhood, stop by for a good, Iowa cooked meal! More
I was very pleased with the overall sales team at Andersen. Michelle helped me out when my family and I initially went for a test drive in a Fusion and was very informative. I talked with Drew by e Andersen. Michelle helped me out when my family and I initially went for a test drive in a Fusion and was very informative. I talked with Drew by email and he was very responsive and provided initial pricing. They were able to locate a Fusion that was equipped just like we wanted. This is the second vehicle we have purchased at Andersen within the last few years and I have always been treated great. Michelle also did a great job helping go the extra mile in making sure the car was perfect, by pointing out a couple door dings that she said the dealer would take of. The repair was taken care of quickly and they delivered our car right to our house. Michelle made sure I was informed on the status of the car by phone. I obviously am happy with Andersen as I have purchased 2 new cars there and have always been treated well on services and overall experieince. I highly recommend Andersen for other customers, and I will definitely consider Andersen for a future car purchase. More
Both Andy and Ryan did a wonderful job listening to our needs and only showed us cars that fit into our budget. It is nice to work with people who understand that we only wanted to spend so much and did no needs and only showed us cars that fit into our budget. It is nice to work with people who understand that we only wanted to spend so much and did not push us to spend more. Overall a pleasant experience. More
We were in a situation in which we NEEDED to find a vehicle and quickly and I knew what I wanted. After "shopping" online before driving around town in the cold, I came across a vehicle I was very int vehicle and quickly and I knew what I wanted. After "shopping" online before driving around town in the cold, I came across a vehicle I was very interested in. I drove over to the dealership to check it out. It hadn't yet arrived as it was an incoming trade. I visited with Andy about my situation, budget and wish list and made arrangements to come in and see it once it had arrived. Andy showed me the vehicle while it was still in the cleaning up stage, I was very anxious to be able to drive the vehicle and talk about numbers. After crunching some preliminary numbers, I agreed to return. I was waiting for an insurance check on a totaled vehicle, so I was still unsure on my final price. Andy was quite patient with me while I waited for my check to arrive and thrust a million questions his way. After receiving word from the insurance company, my husband and I came to the magic number! It was much lower than what Anderson was asking, but I figured the worst thing that could happen is that they would say "NO"! That's where Ryan came into the picture. After laying all the cards on the table with our financial constraints, he worked his tail off, even contacting the VP, to get us a deal that everyone could be happy with. And happy we are! They replaced all the brakes, patched a tire and replaced some parts in the CD player, all of which I don't believe was in the initial plans. They made sure that there wasn't anything overlooked or swept under "the mat"! I truly appreciate their honesty as I didn't know of any issues when we made the deal. And the end of the day, I drove away with a reliable, quality vehicle and couldn't be more satisfied with our experience. I will definitely return there in the future and would recommend them to anyone! More
Our experience with Anderson Ford was by far, the most seamless, stress-free experience we've ever had purchasing a vehicle. Our salesman, Nate Clouse was extremely knowledgable, professional and very tr seamless, stress-free experience we've ever had purchasing a vehicle. Our salesman, Nate Clouse was extremely knowledgable, professional and very trustworthy (not what you usually expect in a car salesman)! We have never owned a Ford before but, after the treatment we received from everyone (front desk to the body shop and everyone in between), we WILL be back! More
By far the most friendly service i have ever received from any dealership. They went out of their way to make sure i was getting everything i needed, and gave me great information. I ordered my vehicle, from any dealership. They went out of their way to make sure i was getting everything i needed, and gave me great information. I ordered my vehicle, and Drew kept me up-to-date every step of the way. More
Justin was very knowledgeable about the car we were interested in. He spent time explaining the features, showing me how they worked, and even connecting my phone to the car and making a call to my hus interested in. He spent time explaining the features, showing me how they worked, and even connecting my phone to the car and making a call to my husband using it. He works well with all types of people - not condescending. He is an asset to the dealership. More
Kris was extremely helpful in my decision to purchase my Ford F-150. Kris took the time to search their inventory to find the perfect truck for me. He worked hard to get me a great price for my trade in and Ford F-150. Kris took the time to search their inventory to find the perfect truck for me. He worked hard to get me a great price for my trade in and to find me a truck to fit my needs and my budget. The finance department was very efficient. I have purchased many new vehicles and working with Kris was the most stressfree purchase I have experienced. More