Anderson Ford Lincoln
Lincoln, NE
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The dealership did everything in their power to make it a pleasant experiance. They paid attention to little details, making sure we understood everything even before we committed to buying the car. Several pleasant experiance. They paid attention to little details, making sure we understood everything even before we committed to buying the car. Several of the managers stopped by to greet us and to make sure we having a pleasant buying experiance. I was so impressed that I asked our saleperson Marvin, "How did they treat someone buying a more expensive Lincoln? We were buying prbably the least expensive car on the lot, but they treated us as though we were their number one customer." His answer was "Everyone gets treated the same." We were very satisfied with our entire experiance at this dealership. Jim Shaw & Peg Zahourek More
When my wife and I arrived at Anderson Ford we went to the lot with new Escapes and selected one that we were interested in test driving. We went into the dealership and met Drew who immediately made ar the lot with new Escapes and selected one that we were interested in test driving. We went into the dealership and met Drew who immediately made arrangements to take us on a test drive in the 2011 Ford escape we had chosen. Following the test drive, Drew offered us beverages, and then invited us to visit at his desk. He went over The Motor Trend Certified Advantage and other details. We asked for a quote on the Ford Escort and Drew went to get us a price quote. We are members of AAA so when got home, we went online to use the AAA price quote for members. Anderson Ford, Diers Ford (Fremont), and Ron Eck Ford(Omaha)all gave a price quote for the Escape we wanted to purchase. Ron Eck gave the lowest quote. The next day I called Drew to see if I could visit with him about the three price quotes and discovered it was his day off but he was willing to come in, look at the AAA price quotes, and try to work out a deal. Drew went to his managers(s)to discuss the quotes and I was very happy that Anderson Ford was willing to match the lowest quote. Due to a snow storm, we were delayed a day in signing papers, making payment, and bringing the vehicle home. Drew, Jason Rasmussen(Delivery Coordinator), and other staff were very friendly and helpful. to discuss the More
I went to Anderson to look at cars without really intending to purchase that day. Andy had taken care of a friend of mine who said that he was really nice and recommended that I see him. From the min intending to purchase that day. Andy had taken care of a friend of mine who said that he was really nice and recommended that I see him. From the minute that we walked in the door the entire staff was friendly and professional. Andy was enthusiastic without being pushy and he worked very hard to get me into the car that I had chosen. I ended up putting a down payment on the car and driving in home that day! The service technician went through the operation of the vehicle with me even going so far as to show me how to operate the radio lol. I had a very positive experience and would recommend Anderson to anyone looking to buy a car. More
This was the first time using the internet to search and purchase a vehicle. Andy Mortensen was very helpful when requesting the pricing via the internet. He was helpful and very informative on the Ford F purchase a vehicle. Andy Mortensen was very helpful when requesting the pricing via the internet. He was helpful and very informative on the Ford Focus and its features. Andy was very professional and provided us with excellent customer service when at the last minute we decided to pickup the vehicle a week earlier and on very short notice. He went what I thought above and beyond to stay late to have the vehicle ready for us to pickup. I would highly recommend Anderson Ford and Andy Mortensen to family and friends. Cathy & Alan Pipal More
I came in looking at a used 2008 Honda and Left with a Great 2011 Ford Focus. I walked out with the payments that made me comfortable. I did not have the best credit Ford went above and beyond to help Great 2011 Ford Focus. I walked out with the payments that made me comfortable. I did not have the best credit Ford went above and beyond to help me get into a brand new car, this will help build my credit back up into good standings. Blake Chapp did an outstanding job of not pressuring me into anything, I will be going back to him when I get my next Ford. Mike Soto did a really good job of explaining my finace concerns and questions in detail. I would recommend Anderson Ford Lincoln!! More
Blake Chapp was real easy to work with and completely answered questions. I had reviewed the Taurus on the Internet and knew about both good comments and some negative comments. One day, I spent about an answered questions. I had reviewed the Taurus on the Internet and knew about both good comments and some negative comments. One day, I spent about an hour or so with Blake looking at what was available at Anderson's. At home, I then reviewed Edmunds and Kelleys Blue Book internet sites to attempt to work thru the pricing process. Edmunds helped me get the 'Invoice' price and Kelley's helped me find the Trade-In Value for my 2000 Monte Carlo. The Monte had over 171,000 miles and was 11 years old so I felt that it would not bring much to the bargaining process. Then, on another day, my wife and I set an appointment with Blake to discuss purchasing this car. I felt that by knowing the approximate new car invoice price, current manufacturers and dealer discounts, plus the trade-in process, that we could see if Anderson's would meet our upper dollar amount we could afford. The inital price given from Anderson's did fall within our limits and both Linda and I accepted that price. We went thru the purchase process and within 3 hours+ we were driving our new car home. We both were comfortable with the way we were treated by Anderson's employees. The one thing that Linda commented on was that "Ford" did not include the HomeLink Garage Door viser opener in the SEL Rapid Spec 202A package. It was a standard item on the 'Limited' accessory package but not on the SEL package. More
I cannot praise enough.. Kris Mortensen and many other employees at Anderson (Ray Soto, TJ Swartz, Mike Maschka, Andy Mortensen) for all their time, patience,and understanding, regarding the purchase of m employees at Anderson (Ray Soto, TJ Swartz, Mike Maschka, Andy Mortensen) for all their time, patience,and understanding, regarding the purchase of my car. I had not purchased a car on my own since 1979, and was nervous to say the least. Kris was the very first person I met at Anderson, and he was always there other times as we narrowed down the search. Kris is such a patient and kind person, never pushy, but very willing to help in any way. When I was getting really nervous, anxious, hungry, headache setting in, he provided snacks and a pop. Since my car had just been received from Anderson, it hadn't gone through all the inspections, etc., in fact it was still in the garage. I loved it at first sight. When I picked it up a week later, I cannot begin to tell you how much it meant to see it sitting there, knowing what all the technicians had done in the week since I bought it, and I couldn't believe it was mine. To this day, I walk away from it and think how grateful I am to have that car. And it's all because of Kris. My next Edge will be bought from one person and one place...Kris at Anderson Ford. More
This is the first time our family has purchased a new car. The experience was amazing! It was an absolute pleasure buying a car from Anderson Ford. The entire process from trying to decide what car worke car. The experience was amazing! It was an absolute pleasure buying a car from Anderson Ford. The entire process from trying to decide what car worked for us and our price range to getting our car financed was effortless and a very smooth transaction. It was a great first experience for buying a brand new car! I will definately tell all of my friends and family what a pleasure it was buying a new car with Anderson Ford! We will come back time and time again. More
We were looking to trade our Ford Fushion for a used truck but with the help of Mr. Govori, we realized we could get a very good price on a new Ranger. We found him very knowledgable and helpful. Being truck but with the help of Mr. Govori, we realized we could get a very good price on a new Ranger. We found him very knowledgable and helpful. Being return customers, we found the entire staff very friendly and helpful. Not the "high pressure" you find with most dealers. More
I enjoyed working with Michael. He treated me with I enjoyed working with Michael. He treated me with respect and the man knows coffee. We ordered my new lime green Ford Fiesta, with everything that I enjoyed working with Michael. He treated me with respect and the man knows coffee. We ordered my new lime green Ford Fiesta, with everything that I wanted. I still believe everyone will want one. All of the employees are friendly and helpful, and do not assault you when you walk in the door. They also do not ignore you. One of the complaints I had heard about Anderson Ford, included not responding to people who looked like they did not have money. I am not rich by any standard, but was treated like I mattered and my business was important to them. This started with my salesman, on up to the managers. I hope this answered the "whys" of my experience. If you are looking for a vehicle, go see Michael, he will find what you want. More