Anderson Ford Lincoln

Overall experience was awesome. John was very friendly and courteous, as was Kurt. I like the new Anderson way of doing business which included NOT having the stress of negotiating. Thanks! and courteous, as was Kurt. I like the new Anderson way of doing business which included NOT having the stress of negotiating. Thanks! More

I would absoulutly recommed Anderson Auto Group to any body looking to buy a new or a used car. I met Chris Gaur as soon as i pulled into the parking lot, and he was very knowledgable and friendly. He sp body looking to buy a new or a used car. I met Chris Gaur as soon as i pulled into the parking lot, and he was very knowledgable and friendly. He spent the day with me and my family to meet my needs and help me to buy the car of my dreams. I am very satisfied with my purchase and every member of the Anderson Team. More

A vwery positive experience with John Voitus. The dealership's new "take it or leave it" price was new to me. While this may be a good marketing tool it may have some flaws. While I gave you a good dealership's new "take it or leave it" price was new to me. While this may be a good marketing tool it may have some flaws. While I gave you a good rating in the Customer Service area I believe your new policy of "take it or leave it" pricing removes the ability of the sales person to provide Customer Service. If there is no negotiating room for the Salesperson and customer you could just put your vehicles in a vending machine. However, because of your strict pricing maybe I got a better deal than I would have if you would have marked the car up sufficently to provide room for negotiating. It was a new experience for me. More

Good overall experience but not sold on the no hassle pricing. I like to think that I can negotiate with best of them. The entire sales team was very courteous and professional. The gentleman that helped pricing. I like to think that I can negotiate with best of them. The entire sales team was very courteous and professional. The gentleman that helped Krista setup the sync system and gave a quick( we were late for the husker game) overview of the car was great. We hope our future dealings with Anderson Ford will be this good, thanks Darren Denny. More

The experience was very good and provided an opportunity to understand the qualities of the resources and the latest technology. The efforts to remove the negotiation from the experience is also a very big to understand the qualities of the resources and the latest technology. The efforts to remove the negotiation from the experience is also a very big benefit and appreciated. I could get it cheaper in a remote location, probably, but the stress was reduced and provided an opportunity to efficiently get the vehicle that I needed. Great job. Thanks! More

I thought I would test drive the new Escape because of the rebates. I was very impressed with the SUV and Anderson dealership. The facility is new and very nice with a great car wash. The sales people are the rebates. I was very impressed with the SUV and Anderson dealership. The facility is new and very nice with a great car wash. The sales people are very friendly and make the experience painless. Thanks to Jim W and Ray for their assistance. More

Tim went the extra-mile to be helpful, knowledgeable and up-front with everything about the car I purchased. He stayed late to help me, and there was no pressure to make any decision right then very accommo up-front with everything about the car I purchased. He stayed late to help me, and there was no pressure to make any decision right then very accommodating and answered all my questions. He earned my trust and repeat business. This continued with the managers/business office personnel as well. This deal was a pleasure. More

I have a difficult time doing this survey, as our innitial visit ended horribly! The sales manager (Kyle) was so unprofessional I swore I would never do any business with Anderson Ford again. When we innitial visit ended horribly! The sales manager (Kyle) was so unprofessional I swore I would never do any business with Anderson Ford again. When we went to sign our financial papers there was a descrepancy with the price that Kyle quoted us the previous evening and the price they were giving us then. After 2 hours of waiting Kyle came back to say he had quoted us the wrong vehicle (although we had only looked at the ONE Explorer on your lot)Now, we were trading in a vehicle that he was already offering us $1400 below blue book--so we came down to a $400 difference. Instead of making up that difference in the trade in, he was willing to let us walk. So we did. As we were walking out of the showroom--he violently kicked the door to the financial office. Wow!! Now I would not want that kind of a person representing Anderson Ford--especially at a brand new location!! When my husband went back to make sure that we had not signed anything holding us to the Explorer, the financial lady said she would give us the $400 and lower our interest rate. We truly wanted nothing from your company at this point. It was such an awful experience I wouldn't wish it on my worst enemy. Not a way to encourage future business. Now-- after the purchase-- Seth has been and always was a pleasure to work with. I felt sorry for him having to work for such an immature embarassing sales manager.Seth remained professional throughout the entire process. We have had to return to Anderson and were met by Seth and Ray who both were a pleasure to do business with. Ray apologized for the bad experience that we had had up until this point. Ray treated us like a customer not like a child who didn't get his way. We are previous Ford owners and this really has put a sour taste in our mouth. We debated about how to respond to this survey as we still have kinks to work out with the new Explorer. I would hope that Anderson Ford would act professionally in our future dealings. We would love to speak to the owners of Anderson Ford personally. Sean and Barb Stanczyk More

this is the second vehicle I have bought from Bill, and will continue to buy all my vehicles from him, until he retires. He has a great ability to understand what you want, and to find it on the lot and b will continue to buy all my vehicles from him, until he retires. He has a great ability to understand what you want, and to find it on the lot and bring it to you. The rest of the dealership was also very friendly and helpfull and even baked fresh cookies for us when i told them they were out. More

I have previous expereince buying a vehicle from Anderson Ford. This was a great expereince in the past. I also have had great service on that vehicle. Anderson Ford is still my #1 choice for service an Ford. This was a great expereince in the past. I also have had great service on that vehicle. Anderson Ford is still my #1 choice for service and new car sales. I will return to purchase my next vehicle. More