Anderson Ford Lincoln

My wife brought her car into the dealership for service. My wife brought her car into the dealership for service. We thought the price was good so we went ahead and had them do the work. Not only did her My wife brought her car into the dealership for service. We thought the price was good so we went ahead and had them do the work. Not only did her car break down again the same day,(for the same issue) but the next dealership she took it to showed her what a crappy job Anderson Ford had done. In an attempt to contact Anderson Ford we were given the run around and the "He will call you back." Needless to say we never got a call back. I cant speak for their sales department, but if it is managed like their service department I would stay as far away as possible. There are so many dealerships who actually care about customer service that it would be a complete waste of time and money to go to Anderson Ford. More

I recently ordered and purchased a 2013 Shelby GT500. Tim O'Neill took my order and made sure we got the exact car I wanted. Tim kept me informed of any changes and the progress of the car. Tim told me the c O'Neill took my order and made sure we got the exact car I wanted. Tim kept me informed of any changes and the progress of the car. Tim told me the car would be at the Anderon North dealership on June 28th. I was there before the dealer was open waiting for my car. Tim said the car would be there at 2pm. The car showed up at 1:30. Tim had everything ready to go so that I could take possesson as soon as possible. Tim made sure that my Shelby was in pefect condition when I recieved it. I will definately use Tim to buy the next Shelby I buy. More

We were very pleased with the customer service and Matt's willingness to work with us. the last time we purchased a car, it was a nightmare and took all day. Matt helped to make the experience go as smooth willingness to work with us. the last time we purchased a car, it was a nightmare and took all day. Matt helped to make the experience go as smooth as possible and worked directly with me and not through my husband since I was the person making the purchase. I would recommend Matt and Anderson Ford to anyone making a purchase of a new or used car. More

The sales advisor don't answer the customer's question as professionally as expected sometimes. They were friendly but kinda lack of positiveness,for example, when I asked about the discount policy, they did professionally as expected sometimes. They were friendly but kinda lack of positiveness,for example, when I asked about the discount policy, they didn't tell me about the student discount until i asked. What's worse, the first sales rep told me there was no student discount yet the second sales rep helped me make that. After buying the car, the sales advisor seemed hard to contact with yet i do have question needed to be solved... After a complaint on this dealer rating system, they got the sales advisor to contact me pretty soon and helped me about the outstanding issues and did an effort to make things better. More

My wife and I were very pleased with our service we received on Friday. With the rebates and the trade-in of our old car we feel we did pretty well. We appreciate the good service from sales and from received on Friday. With the rebates and the trade-in of our old car we feel we did pretty well. We appreciate the good service from sales and from the service department. More

Liked the pricing. John V. very helpful in helping us choose the car and Mark M. helped with the financing which went very quickly. We drove home in our new car. Noticed a problem with bumper and called choose the car and Mark M. helped with the financing which went very quickly. We drove home in our new car. Noticed a problem with bumper and called them back. The problem was taken care of and I'm very pleased with there service. More

I was very pleased with my experience - I first worked with Ben and then with Mark. Both were very helpful and very good to work with. As I told Ben when we first met, I take my time buying a pickup and with Ben and then with Mark. Both were very helpful and very good to work with. As I told Ben when we first met, I take my time buying a pickup and will wait until I find just what I want. He was very understanding and answered all my questions and provided information I requested. It was a "no pressure" experience and he let me work through the decision making process as I wanted. Same with Mark - very friendly, answered all my questions and worked with me through the final purchase process - helping work out a minor problem to finalize the sales. I really had a fine feeling about the purchase. More

I would ford to be very nice and there was a no pressure felling as I was talking with John. John explained everything to me and I was able to tell that he knew what he was talking about. I will definantl felling as I was talking with John. John explained everything to me and I was able to tell that he knew what he was talking about. I will definantly be coming back to by other vehicles and also a F 150 for myself. I was very impressed. More

The experience we had buying from Anderson was the best we have had purchasing a vehicle. The no haggle pricing was a huge time saver and everyone we dealt with was friendly and helpful. I would definite we have had purchasing a vehicle. The no haggle pricing was a huge time saver and everyone we dealt with was friendly and helpful. I would definitely recommend Anderson to anyone looking to purchase a vehicle. More

I used the "in and out" deal on a trade for a used Ford pickup, it worked very well.. My neighbor traded in his used truck and bought a new one, I bought his old one. used Ford pickup, it worked very well.. My neighbor traded in his used truck and bought a new one, I bought his old one. More