Anderson Ford Lincoln

Jamie Janssen was extremely knowledgeable of the vehicle, therefore was able to answer all of our questions quickly. She listened to our needs and wants and was able to find the perfect match. After the pu therefore was able to answer all of our questions quickly. She listened to our needs and wants and was able to find the perfect match. After the purchase she walked us through how to use the features to ensure we knew how to use them. This was the most pleasant car buying experience and I felt she sincerely wanted to help us understand the process and get what we wanted. I would definitely recommend her and Anderson Ford to friends and family. Bob Fausset met with us during the financial negotiation and worked with us to come to a purchase price and payment plan that met our needs. He was very open regarding the overall process and calculations, which was refreshing and appreciated. Kurt Tibbs helped us through the final paperwork portion of the process and warranty coverage options. He previously prepared the necessary paperwork and clearly explained the warranty options. Although there were multiple options to choose from, he did not pressure us into a decision which did not meet our needs. More

I like the fact that Mark Bullerman was waiting to greet me when I pulled up in the parking lot. He wasn't over bearing like some of the sales man at other dealerships. Mark was very courteous, friendly, an me when I pulled up in the parking lot. He wasn't over bearing like some of the sales man at other dealerships. Mark was very courteous, friendly, and helpful. To the point of helping me narrow the search for a vehicle that fit my families needs and not just selling me on something that I didn't need or that I would be unhappy with a few months after purchasing. Bob Fausset was very fair with his appraisal of the vehicle I was trading. Bob worked with me on the price points for the vehicle I was purchasing and gave me a step by step break down that I could see and understand on paper for dealer discounts, Ford Owner credits, and other amenities that applied to my purchase. Kurt Tibbs gave me a detailed explanation of the finances on the vehicle and a detailed explanation of extended warranties that were available for the life of the vehicle. After visiting with Kurt I felt secure and confident about my purchase decision. I'm planning on buying another vehicle for my wife soon. I will be asking for services from Mark Bullerman to find the right vehicle at the right price and I look forward to visiting with Bob and Kurt again so we can get this done. After this purchase I won't buy a vehicle anywhere else. More

My experience buying a car was great. Jamie, our salesperson, found the car with the features and color that we wanted. She fulfilled our wants and needs of the car to a tee! salesperson, found the car with the features and color that we wanted. She fulfilled our wants and needs of the car to a tee! More

I have been thinking about buying a car for about a year. I never acted upon it because I'd moved to Lincoln and needed to settle in before making a large financial decision like this. I finally told myself I never acted upon it because I'd moved to Lincoln and needed to settle in before making a large financial decision like this. I finally told myself about two weeks prior that it was time. My 13 year old car was giving out slowly. So I had been told by a co-worker that Anderson (North or South) was great to work with. I gave them a call and worked with Derek the whole time. He made things clear, simple, and a great car buying experience. I had my parents come with in case I ran into any issues (knowing what their experience was a few years prior at a different dealership - not good). They were hardly needed! Everything was clear-cut, laid out, and I loved working with them. Very pleasant and amazing service. More

John voitus was an outstanding sales man!! I would recommend him to my friends. he was very courteous and very,very helpful. I enjoyed talking to him. I felt he was very honest recommend him to my friends. he was very courteous and very,very helpful. I enjoyed talking to him. I felt he was very honest More

Tim was a pleasure to work with! He was very knowledgeable of the vehicle and very helpful when it came to the paperwork. I would gladly recommend him specifically to any potential buyers. Than knowledgeable of the vehicle and very helpful when it came to the paperwork. I would gladly recommend him specifically to any potential buyers. Thanks again for all of your help! More

Everyone was friendly and helpful, willing to please. One drawback was I called with a question about detailing of my car at the South dealership and my salesman said he would ask his manager and call me One drawback was I called with a question about detailing of my car at the South dealership and my salesman said he would ask his manager and call me back. It's been two weeks and I still don't have an answer. I went ahead and called service and they got me in at the North dealership. Aside from this, I would definitely go back to the Anderson North dealership again. More

We had just begin looking at vehicles and had stopped by Anderson Ford because we currently own a Ford, and love it, and were thinking that we knew what we wanted. We browsed through the lot, looking at the Anderson Ford because we currently own a Ford, and love it, and were thinking that we knew what we wanted. We browsed through the lot, looking at the different models, and in talking with Mark Detty, he was able to show us some alternatives that we hadn't thought of and was never pushy nor condesending, which we both appreciated alot. Mark was patient, and answered all of our questions, which were many. He was very knowledgeable and showed us the different options and models. We ended up purchasing a different model than we had orignially planned on looking out. Our Fusion is everything we were wanting, and more, we LOVE it! It was such an easy process that we are still in shock that it's actually ours! We had them install remote start as well as tint the windows, and had a small hiccup in the communication of getting the autobutler put on the car and buffing some scratches off. We were hoping not to have to take multiple trips up to Lincoln since we don'tlive in Lincoln. But that did NOT change our feelings on the whole expereince nor our thoughts on how helpful Mark was the whole time. He is very knowledgeable and is very patient, never pushy or arrogant. Always called me back when I had questions, or needed anyghing. . When we are looking for our next FORD, believe me, we will be lookin at Anderson again! We are a FORD family! Thanks for every thing! More

Tim greated us with a smile and asked how can we help you and what are you interested in purchaseing or just looking. He was great visiting and helping with information. Gave us a ride in a Mazda and explai and what are you interested in purchaseing or just looking. He was great visiting and helping with information. Gave us a ride in a Mazda and explained items to us. It was an enjoyable experience with Tim. More

My experience ordering and picking up the new Shelby GT500 was outstanding. After placing the order in November 2012, Bobby kept me informed with the vehicle visibility report showing each step of th GT500 was outstanding. After placing the order in November 2012, Bobby kept me informed with the vehicle visibility report showing each step of the build process and dates, along with transit detail as it arrived from the train and then truck. When it arrived, I received a call and met Tim O'Neill who was extremely helpful and careful with the vehicle. His attention to detail, and selection and accountability of the Technician for checkout as well as the Detail person was first class. Tim always asked my preference before anything was done to the car, even down to the detail of not folding the window sticker so it could be framed later. He controlled access to the vehicle as well, so no one drove or sat in it or even could open the hood. The team did a very thorough job of performing the technical checkout and detailing the vehicle so that it was impeccibly clean. Tim explained the features and operating details very well, and the finance group reviewed the warranty and any additional coverage with clear explanations and no pressure. We were extremely satisfied with each step of the process and will strongly recommend Anderson Auto Group in the future. More