Anderson Chrysler Dodge Jeep Ram
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Awesome service I would highly recommend this dealership to anyone looking for a quality vehicle at a fair price. I was nervous to walk into a dealership and from the I would highly recommend this dealership to anyone looking for a quality vehicle at a fair price. I was nervous to walk into a dealership and from the beginning everyone I worked with was kind and helpful. They were able to get me into a far better vehicle than I thought was possible with payments that fit our family More
Customer service really done right! Recently my daughter has been looking for a vehicle that will accommodate her growing family . Matthew and the team at Anderson not only tried a varie Recently my daughter has been looking for a vehicle that will accommodate her growing family . Matthew and the team at Anderson not only tried a variety of options for her- they consistently keep her and I informed through out the process. I will not hesitate to buy from them in the future and reccommend them to anyone! More
Helpful and relaxed! Sue in sales, Bob, and Keith all are fabulous to work with at Anderson Dodge. They made the car-buying process as simple as possible and really went Sue in sales, Bob, and Keith all are fabulous to work with at Anderson Dodge. They made the car-buying process as simple as possible and really went out of their way to make it painless. In addition, they are responsive and attentive and made the process quick too. Any question they had they answered at length and with patience. I would highly recommend these four people to my friends and family! More
A Good Feeling and A Good Friend! I've known Nick since I was 14 years old. We met in youth group, his father was my youth pastor. He was around 4 to 5 years younger than me and clos I've known Nick since I was 14 years old. We met in youth group, his father was my youth pastor. He was around 4 to 5 years younger than me and closer to my brothers age, but I got to know him pretty well from playing basketball and baseball with the youth group at church. Around the age of 19 I decided to join the Navy I left the area. Fast-forward 11 years I'm 30 years and in the market for a new truck Ram had just came out with the 2012 model of the 1500 so I decided to stop into Anderson dodge and see what they had on the floor. When I walked through the door I was approached by a young salesman that I was certain was about to start pitching every line you could think of to me as this is usually my attitude like anybody else when dealing with car salesmen. However, he stood quiet and asked me what it was I was looking for in a vehicle. I told him what it was I wanted and instead of trying to sell me something on the lot he told me they did not have that which I was looking for but if I gave them a minute he could try to find one that matches my needs and have it shipped to the dealership. I sat down and gave him the opportunity to find a vehicle because of his approach from the get-go. After searching for a few minutes he found one that fit what I was looking for. I wasn't quite sure if that's what I wanted to do so he gave me his card and told me to give them a call if I had any questions. I went home set the card on my dresser and left it there for a couple days after I finally made my decision to go back up there, I picked up the card to see who the salesman was so I could ask for him when I got back to the dealership. I read the name on the card and realized who I've been talking to the whole time. After going back to the dealership I went in and asked him if he remembered me and he said he knew Who I was the entire time but was waiting for me to figure it out. To make this long story short I bought my truck from Nick that day. Fast forward again to July 30, 2016 I purchased a camper and was modifying my truck to be able to pull it when I realized there was an issue that I needed Anderson's help with so again I stopped in to see Nick on a Saturday afternoon at 3:30 after looking at what I needed to do to my truck to prepare it to pull a camper I realize the better option would be just to buy a bigger truck. I told this to Nick who I think was surprised that I made a decision that quick to buy another vehicle but he was more than happy to help me not only did we find a vehicle, I drove away and a brand-new ram 2500 at 6:30 in the afternoon. Three hours in and out the door with absolutely no hassle, No headaches, and even though Nick is a friend I sincerely believe I got the best deal I could have in this area, not because he is a friend but because he's a good, honest, God loving man that believes in treating people fairly because that's what he would want for himself from others. So if you're in the market for a new vehicle and looking for a hasslefree reassuring sales experience stop in and see Nick I guarantee you within five minutes you'll see what I'm saying here is true. Nick if you're reading this you should probably stop because I'm pretty sure I'm taking you away from your next sale from the length of this review and I would not want to deprive somebody of the opportunity to work with you on the purchase of their next vehicle so stop and go back to work. More
Excellent Customer Service Buying a vehicle is not always a stress-free easy thing to do, but Nick makes the experience easy and stress-free. We have bought two vans from Nick i Buying a vehicle is not always a stress-free easy thing to do, but Nick makes the experience easy and stress-free. We have bought two vans from Nick in the last 5 years and would recommend stopping at Anderson as they work to find the vehicle you are wanting. Both Nick and Keith, in finance, were helpful, friendly, and professional. More
Dependable and Trustworthy Nick was a pleasure to work with from the moment my (new to me) Jeep called me onto the lot. He was knowledgable about the jeep and when he did not h Nick was a pleasure to work with from the moment my (new to me) Jeep called me onto the lot. He was knowledgable about the jeep and when he did not have the answer, he did not try to make up something. He went to ask another who he knew had the information. I really respect that in a person. After the sales was final there were a few minor things that needed attention in the Jeep, some items needed to be ordered. Nick has been on the phone and attempting to take care of this. The wrong size item was sent and Nick has been very gracious about taking care of this and following through as he promised. In about a year or so, we will be looking for a car for my daughter, I anticipate coming to Nick for some help. Thank you Nick for your time and effort! More
Great trade purchase and service She was right to the point, straight numbers!!& able to help out family with the car we wanted!! I would work directly with Sure again to get the bes She was right to the point, straight numbers!!& able to help out family with the car we wanted!! I would work directly with Sure again to get the best service and deal in Rockford! We will be back! More
Easiest and best purchase I have ever made. I have always been a Jeep girl and always wanted a Wrangler. Decided to get one when I turned 40. Well, just turned 40! My son and I walked in and we I have always been a Jeep girl and always wanted a Wrangler. Decided to get one when I turned 40. Well, just turned 40! My son and I walked in and we met Sue Mounts. Told her what I was looking for and she walked me through the entire process. Unfortunately you did not have exactly what I wanted. But Sue made it happen and had it to me the next day! AND SOLD! The customer service was unbelievable. Blake Fanning was also great. Like I said easiest and best purchase I've ever made. More
What the truck!!! Was never into trucks but Duke showed me the way. Listened to what I was looking for and showed me my options. Glad he knows his product lines because Was never into trucks but Duke showed me the way. Listened to what I was looking for and showed me my options. Glad he knows his product lines because he showed me into a great vehicle and also took into account all the economics as well. Such a refreshing change from a salesperson just working on a highest commission motive. Take it from me, Duke will take care of his customers and make you his number 1 priority. Wife is also in the market for a car and he will be selling her one as well. Trust him like a family member. Keith was great in finance as well. Nice to do business with both of them and I have bought my share of vehicles. More
Couldn't ask for a better car buying experience This was my first experience buying a car from dealership. When I arrived Sue Mounts was my sales person. She listened to what I wanted and help me fi This was my first experience buying a car from dealership. When I arrived Sue Mounts was my sales person. She listened to what I wanted and help me find a car within my budget. I found her to be personable, friendly and extremely helpful. Then Keith McCoy was my finance person. He was friendly and made the finance process painless and easy. I couldn't ask for a better experience. Thank you. More