Anderson Chrysler Dodge Jeep Ram

The best car buying experience ever! My husband and I have been car enthusiasts our whole life together for over 30 years. In fact one of our favorite things to do is dream about what wou My husband and I have been car enthusiasts our whole life together for over 30 years. In fact one of our favorite things to do is dream about what would be our favorite car to own if we could have any. He got his dream when he restored a 71 Chevy Nova years ago, mine on the other hand was and always has been a Chevy Camaro. My dream has gotten side tracked with life, being a wife, mom & working to create a career for myself. We saw my Camaro on line and I called immediately to see if it was still available. I first spoke with the Internet sales person at this dealership. She was kind friendly but most of all NOT pushy. We set our appointment for the following evening and set out on our car buying expedition. This has always been the worst part of the experience, the give and taker fake we are doing you a favor most auto dealerships have. I was then introduced to my customer service rep Sue who I won't call a sales person because she NEVER made me feel she was there to talk me into buying. Much to my fortune I was pared with not only a nice person but a woman who shared my love of fast muscle cars. She let us look all we wanted test drive and ultimately got to the purchase part of the deal. She asked where I wanted to be at not what she could do for me. I made a deal within 30 minutes and was on my way to MY dream car for the first time ever! We picked it up the next night and were helped by a great finance person who also made this the best car buying experience ever! Then it was time to take her home. My husband ,Sue and I shared more stories of cars that we all had such a passion for then we drove away with a full tank of gas a clean beautiful car and the biggest smile on my face in a long time. I would recommend this dealership to anyone but I would be sure to mention I got the best customer service from a representative there named Sue! More

Friendly and Nearly Painless :-) I met Sue Mounts while I was casually car hunting, and she patiently answered questions, showed me cars and let me take numerous test rides, knowing I met Sue Mounts while I was casually car hunting, and she patiently answered questions, showed me cars and let me take numerous test rides, knowing I was on a limited budget and not sure what I would find to fit the bill. She was honest, friendly and easy to work with - no pressure! Then the day came that I had to purchase a car and Sue was THE choice for a salesperson! She knew my likes, dislikes and remembered details that I had shared about the car I needed. Sue made the purchase process easy and convenient, and has offered to help with any service issues that may arise. I've recommended her to other friends and family as often as possible! She's a great gal! More

My new Ram Very friendly and knowledgable staff. Patient and helpful through every step. I have bought several vehicles from Anderson and it give me great pleasu Very friendly and knowledgable staff. Patient and helpful through every step. I have bought several vehicles from Anderson and it give me great pleasure to see the same faces everytime. That tells me you guys are a SUPER dealership-thank you so much for my new Ram More

Sue Mounts rocks! Just picked up my Ram Ecodiesel . I can't tell you how pleased I am with the service I received from Sue Mounts. She really worked hard at finding me Just picked up my Ram Ecodiesel . I can't tell you how pleased I am with the service I received from Sue Mounts. She really worked hard at finding me a truck that met my needs and then some. Her knowledge of the Ram trucks really impressed me too. Other sales people (from other dealerships) I spoke with were basically reading out of the brochure whenever I asked a question, Sue on the other hand could've written the brochure. Her services don't end after the sale either. When it's time to service my truck she wants me to call her and she'll make all the arrangements and make sure the work is done correctly and on time now that's service! Carmen Augelli Home Team Rockford More

Exceptional service Brought my 2014 Dodge Grand caravan into your service dept. for a recall and was greeted by Jamison L Parker who always had a smile, was extremely fri Brought my 2014 Dodge Grand caravan into your service dept. for a recall and was greeted by Jamison L Parker who always had a smile, was extremely friendly, courteous, and very knowledgeable about my recall. This young man deserves a pat on the back for a great service experience. Chuck Bloomster, Rockford, Illinois More

The experience you look for My wife and I were looking for another vehicle. Having had Dodge vehicles since the late 1970's, my expectations were very high. This time around we w My wife and I were looking for another vehicle. Having had Dodge vehicles since the late 1970's, my expectations were very high. This time around we were interested in a 4wd Jeep. Shane Gillenwater helped us through the process in a professional manner. After the deal, just before we drove off in our new Jeep, Shane and I shook hands. I appreciated his honesty and integrity the way he treated my wife and I. Next time you go to Anderson Dodge, request Shane, I tell all my friends that. More

heart warming we were greeted with a smile.they made us feel at home.they were friendly towards us . they took the time to explain everything in detail so we could we were greeted with a smile.they made us feel at home.they were friendly towards us . they took the time to explain everything in detail so we could understand. they talked with us and not to us..it was very pleasing purchasing a vehicle form them. More

Took great care of me. Great experience here! Took great care of me. Even after having the car a month or so...still took hooked me up with a new battery and made effortless Great experience here! Took great care of me. Even after having the car a month or so...still took hooked me up with a new battery and made effortless. Highly recommend!! More

Excellent service and integrity I have purchased many cars from Anderson Dodge over the years and what I value most is the honesty and integrity of the sales team at Anderson, Shane I have purchased many cars from Anderson Dodge over the years and what I value most is the honesty and integrity of the sales team at Anderson, Shane did not waste my time and listened to exactly what I wanted to do and within minutes, he pulled up my dream car. I bought the van without taking a test drive, as that is how much I trust the Anderson dodge team and their staff. Shane was very personable and extremely professional and within 1.5 hours, I was driving home in my new van. Keith had me in and out of his office within minutes, and fully explained everything to me. Another great experience from Anderson Dodge. More

Positive experience Todd was pleasant and helpful and worked patiently with us on our time schedule to find the used vehicle we were looking for. Brad was also great at l Todd was pleasant and helpful and worked patiently with us on our time schedule to find the used vehicle we were looking for. Brad was also great at listening, answering questions and completing the sale. More