Anderson Chrysler Dodge Jeep Ram
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Service appointment to cut/program key. Had an appointment to cut/program spare key. Asked at check in for tires to be aired up also. Gentleman came to waiting area to offer $400 engine re Had an appointment to cut/program spare key. Asked at check in for tires to be aired up also. Gentleman came to waiting area to offer $400 engine repair, I stated didn't need but please air up tires. He stated he would take care of that. Paid bill < went to vehicle , tires not aired up and remote didn't work? Had to return to service to get tires aired up and retry programming remote. Not sure why they gave me vehicle back without checking tires or remote function. Finally left with a spare key not programmed but paid for. Key does open door manually. More
New Jeep! I went in to see Duke just to explore the options of buying a new Jeep. Duke was AWESOME! He was very honest about the options, features and rebates I went in to see Duke just to explore the options of buying a new Jeep. Duke was AWESOME! He was very honest about the options, features and rebates on each vehicle. With all that being said, I drove away in a 2017 Jeep Cherokee and love it. I would recommend Duke to everyone. He is honest and tells it like it is. Thanks Duke! When I spoke with the Finance Agent, Keith, he was honest as well, explained the warranties in detail, and offered what would be best for my needs. More
Great service! Shane was an amazing sales man. He made my wife and I fell very comfortable. He did a great job getting us the perfect car and the best deal. I rec Shane was an amazing sales man. He made my wife and I fell very comfortable. He did a great job getting us the perfect car and the best deal. I recommend you ask for him. More
Great Experience! Excellent service throughout the buying experience. I like to check the vehicle by looking, driving and maybe even retest driving. The whole team was Excellent service throughout the buying experience. I like to check the vehicle by looking, driving and maybe even retest driving. The whole team was very encouraging to my type of purchase approach. Also, there was no pressure or pushiness in the process. I highly recommend Sue for her knowledge of the various products and options. She knows her cars and is phenomenal. Bob excellence showed as he was extremely helpful in management in locating a vehicle with the configuration I wanted. Keith was superb in giving me finance options and educating me on different aspects of the process. More
I finally bought my dream car Paul was very fun to work with.. he made my buying experience very enjoyable! Thanks again Paul! I love my chrysler 300! I waited 10 yrs and it was wo Paul was very fun to work with.. he made my buying experience very enjoyable! Thanks again Paul! I love my chrysler 300! I waited 10 yrs and it was worth every minute! More
Excellent I worked with Patrick, Bob and Blake to purchase a 2016 Jeep Patriot. This is the 1st car I have ever purchase and they walked me through the process I worked with Patrick, Bob and Blake to purchase a 2016 Jeep Patriot. This is the 1st car I have ever purchase and they walked me through the process and was extremely professional. Everything from the walking into the door to driving out with my new car was great. I made the right decision purchasing a vehicle from Anderson and would recommend my friends and family to go to this dealership to get a car. More
Great experience buying a new Grand Cherokee for our company It was a pleasure working with Bob Williams & Kevin Connelly to acquire a new Jeep Grand Cherokee Limited for our company. Bob & Kevin worked very cl It was a pleasure working with Bob Williams & Kevin Connelly to acquire a new Jeep Grand Cherokee Limited for our company. Bob & Kevin worked very closely with us in order to spec out the right unit for our company's bid specifications. They even went the extra mile in my opinion by bringing the unit to our office to review with them. We looked at a total of 6 area Jeep dealerships throughout Northern Illinois and Southern Wisconsin for this purchase and selected Anderson based on their willingness to work with us and trade in valuations. In terms of finalizing the paperwork on this transaction, Keith McCoy was very easy to work with and had us in and out very efficiently. This is now the 2nd vehicle we have purchased through Anderson Dodge Chrysler Jeep and look forward to a great long term business relationship. We can not speak highly enough of the excellent customer service that we have received from everyone at Anderson! Brad Englin BarDan Supply, Inc. - Loves Park, IL More
used car experience We knew the car we were after when we went in the dealership, so that helped. I do think that car dealers have universal stall tactics because buying We knew the car we were after when we went in the dealership, so that helped. I do think that car dealers have universal stall tactics because buying a car has never been fast. It shouldn't take 2 hours to get the credit application filled out and have a piece of paper with payment estimates, knowing the approval wouldn't even happen till the next day. But Sue was very friendly, and she explained things thoroughly. More
Buying a new Pacifica Sue was the best sales person I have ever worked with and this is my 8th Chrysler, She sat with me in the car and explained all the new extras on the Sue was the best sales person I have ever worked with and this is my 8th Chrysler, She sat with me in the car and explained all the new extras on the van and assured me I could call her at any time she needed to explain or I needed to complain :). She even set up my garage door opener and paired my phone. It was a relaxing experience and I am looking forward to working with Sue in the future. More
Awesome Experience - Sue is Exceptional! Sue is wonderful, exceptional and knows more about the vehicles she is selling then most sales people. Buying a new jeep for a 76 year old is never e Sue is wonderful, exceptional and knows more about the vehicles she is selling then most sales people. Buying a new jeep for a 76 year old is never easy as they do not like change. Sue took her time (has a lot of patience) explaining the jeep to MOM where she could feel comfortable. This made the buying experience so much easier for us. Thanks Sue, for a job well done. More