Anderson Chrysler Dodge Jeep Ram
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Anderson Dodge Chyrsler Jeep Great folks like Bob Williams, Sue Mounts, Keith McCoy & Bob LaPier make this a Gold Star Dealership. Fair-accurate & empathic. Check em out !!!! They Great folks like Bob Williams, Sue Mounts, Keith McCoy & Bob LaPier make this a Gold Star Dealership. Fair-accurate & empathic. Check em out !!!! They have your best interests in mind. More
Great Dealership! So easy to work with. Very Friendly. Explains everything to us. Thanks so much for everything! Would recommend Sue to anyone needing a car. Keith did So easy to work with. Very Friendly. Explains everything to us. Thanks so much for everything! Would recommend Sue to anyone needing a car. Keith did a great com at laying out my options and wasn't in a hurry to get out of there. Even though I was the last customer of the day! Both Keith McCoy and Sue Mounts are class acts!! More
Awesome Customer Service Brian in Service Dept diagnosed a problem in just a few minutes on an "unplanned" visit. Every time I have ever been there it is always the cleanest Brian in Service Dept diagnosed a problem in just a few minutes on an "unplanned" visit. Every time I have ever been there it is always the cleanest garage in the State of Illinois, been going there for years with different vehicles. This is definitely a 5 star establishment and they are always happy to help! More
Great Sales and Service I have been dealing with this dealership since 2001 and have nothing but the highest regard for the whole operation. Over a 16 year experience like I I have been dealing with this dealership since 2001 and have nothing but the highest regard for the whole operation. Over a 16 year experience like I've had with these guys you deal with Service more than anyone and this Service Dept. is exceptional. One individual named Mike Stahl has been there all those years and is a man your company can be proud of. If you can stock your Service Dept. with people like Mike you will have lots of return customers. I just took delivery of a 2017 Pacifica and genuinely look forward to working with Mike on any "bugs" we might run into and for regular service down the road. Also well worth mentioning is Bob Williams, General Sales Mgr. Bob is another outstanding representative of Chrysler. I talked with Bob for over a year on my new Pacifica getting lots of pre-release info on this vehicle. After having 4 Dodge/Chrysler minivans in the past, I was really looking for something different and I believe I got it with the new Pacifica. Without Bob's personal interest in my acquisition, I could have purchased another brand altogether. Bob made the Pacifica sound so exciting I had no choice but waiting it out and I am delighted I did. Last but not least is Keith McCoy in finance. I have worked with Keith on previous purchases and want to give him a pat on the back for making the "hairy" side of the deal about as comfortable as possible. Another sign of a happy person in his position. You have good things happening at this dealership. Keep up the good work. More
Shopping for a New Car Due was very honest and made sure that I got the best service . She goes above and beyond customers expectations , I woiluld recommend anyone who's lo Due was very honest and made sure that I got the best service . She goes above and beyond customers expectations , I woiluld recommend anyone who's looking to purchase s vehicle to go see her👍👍👍👍👍👍 More
Low Pressure, Smooth Transaction My wife and I had a pleasant experience at Anderson. We had already done our research, knew what dealerships were offering in our area, and traveled 5 My wife and I had a pleasant experience at Anderson. We had already done our research, knew what dealerships were offering in our area, and traveled 50+ miles to check out Anderson based on reviews and inventory. That decision turned out to be a great one. Our sales rep, John Catron, was a pleasure to deal with; he has a laid back, low pressure style. We were in and out with a new vehicle in just over 2 hours! I highly recommend Anderson and John Catron. More
Excellent customer Service My husband and I went in to lease a new Jeep Compass and had a great experience. Our salesman John Catron was very accommodating and made sure we were My husband and I went in to lease a new Jeep Compass and had a great experience. Our salesman John Catron was very accommodating and made sure we were 100% satisfied . Everyone in sales were very friendly through the whole process. We would definitely use this dealership in the future ! More
New Car Purchase My husband and I have been thinking about getting a new car and checked online and looked at a few minivans, one of which was the Chrysler Pacifica. My husband and I have been thinking about getting a new car and checked online and looked at a few minivans, one of which was the Chrysler Pacifica. After test driving the Chrysler Pacifica and another brand we were considering, we felt the Chrysler Pacifica was far superior in regards to how it rode and the many features of the car. We both liked the fact that all the seats in the back fold down into the floor and give you lots of extra cargo space. It is also a sleek and beautiful looking car and handles really well. Our salesman, Matt Dehn was very friendly and answered any questions we had on the Pacifica and then brought one around for us to test drive. He followed up our visit with an email thanking us for our visit and looked forward to seeing us again. Once we made the decision to go with purchasing the Chrysler Pacifica the dealership had to find us a red one. Once the car arrived at the dealership the paperwork process went very smoothly. Keith McCoy was very helpful in making sure everything was in order. All in all we had a great experience with Anderson Dodge and would recommend them to anyone we know looking for a new car. Sincerely, David & Connie Schlickman More
New car purchase Sue was excellent to deal with. A very pleasant experience. She let us test drive the Pacifica overnight to see if it fit our lifestyle. Sue was excellent to deal with. A very pleasant experience. She let us test drive the Pacifica overnight to see if it fit our lifestyle. More
Very good experience. When I met my sales person for the first time we connected. we talked about cars we used to have etc. We took a look at the inventory and the contusi When I met my sales person for the first time we connected. we talked about cars we used to have etc. We took a look at the inventory and the contusion blue Scat pack challenge popped out. The sales went well and U was totally satisfied. Thank you guy very much. I would truly recommend Anderson Dodge to my family and friends More