Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Anderson Chrysler Dodge Jeep Ram
Rockford, IL
589 Reviews
Hometown - Homegrown! Anderson Chrylser Dodge Jeep Ram is your local Rockford IL car dealer! The Anderson Automotive Group has been serving the Rockford IL area for over 50 years. Our number one goal is to make sure our customers are 100% satisfied with both their vehicle purchase and service and parts needs. If you're looking for a new or used car in the Rockford, IL area please make sure to stop by, email or call. We're located at 5711 E. State St - - right next door to Red Lobster, just a short drive from Machesney Park, Loves Park, Belvidere, Janesville, Beloit or Crystal Lake. We look forward to seeing you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 589 reviews
May 13, 2022
So very friendly and willing to help in any way. Answered all my questions and ones I didn't know to ask. So happy with the whole process and would definitely buy from them again. THANK YOU! Answered all my questions and ones I didn't know to ask. So happy with the whole process and would definitely buy from them again. THANK YOU! More
by RACHAEL
May 12, 2022
It was a pleasure to have Brian helping me purchase my car. He was very friendly and professional. I’m truly happy with my purchase and the process overall. I would recommend anyone to Anderson and to hav car. He was very friendly and professional. I’m truly happy with my purchase and the process overall. I would recommend anyone to Anderson and to have Brian as their sales person. Thank you again Brian and Anderson for my vehicle. More
by ajbrown1090
April 23, 2022
I can not say enough good things about Mike and or Anderson Jeep. It’s the second vehicle I’ve bought from them and I had the best experience. No hassles straight forward car dealing. Mike was awesome Anderson Jeep. It’s the second vehicle I’ve bought from them and I had the best experience. No hassles straight forward car dealing. Mike was awesome! He was helpful knowledgeable and his customer service is amazing! Thank you! More
by dm.nordenberg
April 18, 2022
Where do I start? One of my work vehicles was totaled in a wreck so I was on the hunt for a good used one. Found a listing online so I called the dealer and I was fort One of my work vehicles was totaled in a wreck so I was on the hunt for a good used one. Found a listing online so I called the dealer and I was fortunate enough to get Mike on the phone. Within the hour I had an out the door price in writing sent to me via text message and email. Mike even went out in the snow to get me a few extra pictures! Originally I was going to get financing through my bank but they ended up nitpicking tiny details and complicating the whole process. Mike called in his finance guy, Keith, who made a few calls and was able to get me a slightly better deal through his contact, WITH THE VERY SAME BANK! All this while keeping their word on the original estimate they provided. They even knocked off $600 to sweeten the deal and to make sure everything worked out perfectly! Mike and the team at Anderson believe in being straightforward and upfront with their customers which makes them trustworthy and dependable. Not once did I get that sleazy car dealer salesman vibe from anyone I delt with. I never felt pressured. In fact, they waited patiently for almost 2 weeks while I shopped around for auto loans. After working out all the numbers, I flew into Chicago (from Arkansas) where Mike had Trish pick my wife and I up from the airport. Trish was an awesome conversationist and made the 1 hour ride feel quick and easy. When at got to the dealer, Mike was outside sending off another happy customer in their new car. I'm not kidding when I say that we were in and out in less than 1 hour. It took a little over 45 mins to sign paperwork and drive off the lot. Most of our time there was spent chatting with Mike and Keith. They had everything ready to go and we drove off the lot in a fully detailed, fully gassed up and great smelling RAM ProMaster City at an unbeatable price (I searched nationwide and no one had a better deal). Just do yourself a favor and go to Anderson for your next car. Ask for Mike and just let him take care of you. You won't be disappointed. More
by Tony F.
March 31, 2022
My salesman Randy Celaya is extremely outgoing. Kinda felt like I had my dad along side the whole journey. He sat down with me got a proper understanding of where I needed to be financially. Once w Kinda felt like I had my dad along side the whole journey. He sat down with me got a proper understanding of where I needed to be financially. Once we found the car that was for me it’s was truly the easiest experience I’ve dealt with. More
by Carnell
March 27, 2022
Experience with the dealership was fantastic. Randy C was was very diligent and found a very picky person the perfect Ram Limited. We came there to look at another vehicle that didn’t work and Randy C was was very diligent and found a very picky person the perfect Ram Limited. We came there to look at another vehicle that didn’t work and Randy searched and lucky they just got one off the truck that was perfect. I would definitely send everyone I know to Randy and the dealership. Very happy customer! More
by Gbarty
March 27, 2022
Through our 49 year marriage, we have purchased several vehicles from several local car dealers. Each experience has been grueling, frustrating, and mostly unpleasant...until now. We were lucky enough to vehicles from several local car dealers. Each experience has been grueling, frustrating, and mostly unpleasant...until now. We were lucky enough to work with Randy Celaya. He gave us valuable information about the vehicle with no sales pressure. He was able to answer all our questions without hesitation or having to defer to another agent. Randy was very easy going and pleasant to work with. Blake was very thorough with all the paperwork required to purchase the car. He was knowledgeable and easy to work with. Questions, after we purchased the car, were quickly answered. We really appreciated all the help we received and the Anderson experience was positive. More
by terry
March 27, 2022
The best service I could have ever asked for. I felt completely happy and comfortable. Absolutely amazing experience! I felt completely happy and comfortable. Absolutely amazing experience! More
by CaitlinGeorge
February 19, 2022
Michael Gardner listen to what I wanted in a car. His assistant was very helpful. His assistant was very helpful. More
by Grateful4one
February 18, 2022
Mike is an absolute delight. He takes the time to work within your budget while still ensuring that you have everything you want out of a vehicle. I plan on referring anyone I kn He takes the time to work within your budget while still ensuring that you have everything you want out of a vehicle. I plan on referring anyone I know looking for a care exclusively to Mike. 13/10 great guy. More
by YeahImNotDoingThat
Employees Worked With
