Anderson Chrysler Dodge Jeep Ram
Rockford, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Very professional My overall experience was great. John was very helpful and was very patient. I appreciate that he took the time to show me how my car worked and answe My overall experience was great. John was very helpful and was very patient. I appreciate that he took the time to show me how my car worked and answered all my questions. More
One Happy Family! We needed to find another vehicle to replace our van that was in an accident. I found a few online and was set up with Zagit Rodriguez to test drive We needed to find another vehicle to replace our van that was in an accident. I found a few online and was set up with Zagit Rodriguez to test drive and see if any of them were what we are looking for. He was honest, knowledgeable, flexible, and kind. Before even stepping foot into the dealership I was nervous, and scared thinking about the whole car buying process, but once we stepped foot into Anderson Dodge all of that went away. Not once did we feel pressured one way or another. I can not say enough positive things about our salesman Z. He really went above and beyond to make sure we found a van that fit our family in all aspects. He easily worked around our crazy sport schedules and offered many different forms of communication to easily discuss questions. When it came time for us to pick up the van he made sure everything was perfect and ready to go for us. He was wonderful with our children, asking them about their sports and what they were hoping for in the new van. During the test drive my daughter noticed that there was a remote that was missing and Zagit surprised her and made sure it was replaced when we picked up the van. It was such a positive experience that I can't believe I was ever nervous. I will defiantly be going back to this dealership and working with Zagit Rodriguez for our next purchase. More
Amazing first experience !! Employees are very helpful and made my experience fun and special! My car salesmen Z made my first experience the best experience! Couldn’t be happier Employees are very helpful and made my experience fun and special! My car salesmen Z made my first experience the best experience! Couldn’t be happier with my new car!! More
Excellent buying experience We couldn’t have asked for a better experience in the purchase of our new van. Everyone person we dealt with was informed, helpful and very accommodat We couldn’t have asked for a better experience in the purchase of our new van. Everyone person we dealt with was informed, helpful and very accommodating. We will definitely be back when that time comes. More
customer friendly helpful & polite, no pressure to buy. Overall experience was positive & friendly. Waiting area was customer friendly, TV, WFI, coffee & condiments we helpful & polite, no pressure to buy. Overall experience was positive & friendly. Waiting area was customer friendly, TV, WFI, coffee & condiments were a plus since processing took a few hours. Questions were answered honestly & straight forward. More
Buying a new Jeep I had a great experience buying a new car with Sue Mounts. I was in need of a car quickly after the transmission on my previous car failed. I have nev I had a great experience buying a new car with Sue Mounts. I was in need of a car quickly after the transmission on my previous car failed. I have never owned a Jeep, but have heard good things from friends so I decided to check out Anderson. Sue saw me walking up and opened the door for me, immediately making a good impression. I came in with a car in mind that I had seen online, but it had been sold a couple of days before. Sue worked with her team to quickly find a comparable car in my price range. We went for a test drive and worked out the financial terms. She was patient with me as I made up my mind about a big purchase. I didn't feel pressured to make a rash decision in the heat of the moment. Keith McCoy was also very easy to work with in finance, and got me out of there as quickly as possible so I could ride off in my new Jeep Cherokee. If you're in the market for a new car, I would definitely go to Anderson and ask for Sue Mounts. --Derek Bayne More
An outstanding dealership to work with! Sue Mounts was wonderful to work with! She is very knowledgeable about the trucks she sells, was willing to find what we needed, and her honesty made Sue Mounts was wonderful to work with! She is very knowledgeable about the trucks she sells, was willing to find what we needed, and her honesty made the buying experience relaxed and enjoyable. It is truly refreshing to work with someone you can trust. More
Very Comfortable and easy! From the moment I walked through the door it was the best experience I've had from a dealer. Sue was the best...5 STARS! From the moment I walked through the door it was the best experience I've had from a dealer. Sue was the best...5 STARS! More
Stellar, Knowledgeable, Attentive and Tops In All Ways! I cannot thank Bob Williams, Sue Mounts, and Keith McCoy enough for an absolutely wonderful experience in helping me lease a 2018 Jeep Grand Cherokee I cannot thank Bob Williams, Sue Mounts, and Keith McCoy enough for an absolutely wonderful experience in helping me lease a 2018 Jeep Grand Cherokee Limited! The experience from start to finish was stellar! They were attentive to my needs and questions, and they went out of their way to work with me to make leasing a Jeep happen! I am so satisfied with the deal they made with me--very, very fair! Bob went all out to secure the vehicle I wanted and was there to meet me when I came in from Chicago to sign the deal. He spent quality time with me from start to finish, and I am so appreciative. Keith in Finance was great...he made the process smooth and easy, and explained everything that I needed to know. I did not feel rushed in any way. Keith's expertise was evident. Sue gave me premier customer service and brand loyalty! Along with Bob she came outside to greet me when we got to Anderson! Sue's expertise came shining through! She took the time to go over everything that had to do with my new Jeep--she went above and beyond, and I know she is sincere when she said to call her with any questions, and to call her directly when I need to make a maintenance visit. I may live in Chicago, but I plan to do my regular maintenance with Anderson because of the premier customer service I received and the trust I have in them. Without a doubt I will refer my family and friends to Anderson! Thank you Bob, Sue and Keith! With Appreciation, Pat Patras Chicago, Illinois More
Probably the easiest and best experience buying a car From start to finish, working with Sue Mounts was super simple and you could tell that she cares about her customers. When I wanted to come in on wha From start to finish, working with Sue Mounts was super simple and you could tell that she cares about her customers. When I wanted to come in on what happened to be her day off, Sue was there and never tried to rush me out even though she wasn't working. I was pretty specific about my wants and needs and Sue made sure I got what I wanted at the price that I was willing to pay. More