Andean Motor Co Chevrolet
Cumming, GA
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I got a used car here without being told enough information I got a used VW car here. There are some warnings in the dashboard when I picked up the car. I was told I should go to the VW dealer to fix them. I we I got a used VW car here. There are some warnings in the dashboard when I picked up the car. I was told I should go to the VW dealer to fix them. I went to the VW dealer to check. They provided me a report saying that I should do wheel alignment and there are holes on the tires. I spent more than 100 dollars to fix them. What is worse is that, VW dealer told me that the springs installed closed to the wheels are replaced with an out-of- factory springs. But the dealer didn't mention anything when I bought this car. More
Great service, great value, very happy! Mac was super professional, knowledgeable, and gave us overall exceptional service when purchasing our Chevy. We’ll definitely buy from this dealer a Mac was super professional, knowledgeable, and gave us overall exceptional service when purchasing our Chevy. We’ll definitely buy from this dealer again in the future! More
It was a great experience! Great service and excellent salesmen! Fair prices and good vehicles for a fair price. Very happy with my trade a used truck today. Thank you. Great service and excellent salesmen! Fair prices and good vehicles for a fair price. Very happy with my trade a used truck today. Thank you. More
Quick and easy Mac had me in and out of the dealership in no time. He did a great job at taking the “dealership stress” away. I would definitely recommend this deale Mac had me in and out of the dealership in no time. He did a great job at taking the “dealership stress” away. I would definitely recommend this dealership. More
Awesome place This dealership is by far the best one to buy a car. They will go above and beyond to get you in a car. I was in and out in no time with the best de This dealership is by far the best one to buy a car. They will go above and beyond to get you in a car. I was in and out in no time with the best deal i have ever gotten in my whole life, and I'm 60. I have bought alot of cars in my time, but this place is by far the best. I would recommend them to everyone. More
Great Experience I recently purchase my third vehicle from Andean. It was the easiest purchase I have ever made. The Otwell’s have a number one dealership. Jacob Ot I recently purchase my third vehicle from Andean. It was the easiest purchase I have ever made. The Otwell’s have a number one dealership. Jacob Otwell Sales Manager, David Crocker Salesman, and Carol in Customer Service were all willing to put forth the extra effort to make sure I was happy. The follow up service after the sale is on the same level. More
Amazing Customer Service! Ben Johnson is by far the salesman I've had at any car dealer. I went in looking for just something to get me from A to B after totaling my truck. I c Ben Johnson is by far the salesman I've had at any car dealer. I went in looking for just something to get me from A to B after totaling my truck. I came out with a better deal, a BRAND NEW 2017 Equinox, AND a FREE lifetime warranty! If your in the market for a new or used car, suv, or truck. I'm telling you, Ben Johnson is your guy! More
Great car buying experience Andean Chevrolet is a family owned and hometown dealership. Thanks to the Otwell family and employees for a great car buying experience. Special tha Andean Chevrolet is a family owned and hometown dealership. Thanks to the Otwell family and employees for a great car buying experience. Special thanks to Carol, Jeff, Ben and Mac for hands on personal service. More
Blown away by my experience with David Crocker; Carol This was easily the best single experience I've ever had purchasing a vehicle and I have David Crocker in sales and Carol in customer service to thank This was easily the best single experience I've ever had purchasing a vehicle and I have David Crocker in sales and Carol in customer service to thank for it. It is amazing how many dealerships in the Atlanta area make closing on a car harder than it has to be, particularly for buyers who have all pertinent details worked out in advance, and just want to partner with a good dealership to reach a deal, fair to both parties, on a vehicle that meets their needs. There are quite a few dealerships that serve buyers who don't get all their ducks in a row before engaging in the buying process; rarer are the dealerships who understand and work well with internet buyers. Walking through my normal purchasing process--I get all information on a used vehicle I need *before* I ever step foot on a lot--I kept waiting for the shoe to drop. There was no way this was this easy. Someone had to be waiting to spring something on me. And yet it never happened. I kept getting more and more impressed. David met one expectation after another. He went out of his way to get my questions answered and even ended up driving my future vehicle out to a brand-specific shop just to make sure various items were settled or verified ahead of the purchase. Communication was top notch and he never once complained, even when I grilled him on specifics like tire condition and sheet metal dings and dents. I needed to test drive the car--and the gentleman brought it out to my house, saving me a drive back. Amazing! When I stepped onto the lot, we were basically down to just signing paperwork. There was no funny business and no attempt at games or anything of the like. I even got to have a hotdog and burger for my time (I give the grillman an A+, by the way). David put a lot of sweat into the deal and in the end I was happy to give he and Andean my business as a result. But how well does a dealership follow up on a punchlist that's part of the contract? That's where Carol in customer service came in. We had a few remaining items the dealership had to do after the sale was complete, but we live several miles away and I work full time and my wife is late-term pregnant (and has a medical condition), so coordinating everything was going to be tough. Carol bent over backwards to take care of us and make having these last items done as easily and painlessly as possible. What an asset Carol and David are to Andean Chevy. I'd go into more detail, but let's just say everytime I thought they'd say "I'm sorry, we just can't", they'd come up with a solution even better than the one we'd hoped for. I will go out of my way to purchase from this dealership in a few years when my commuter pod needs replacing. And that's a heck of an endorsement from a numbers guy who mercilessly compares dealerships' products remotely! More
Added trade in to the price of the car My elderly great uncle and grandmother went car shopping with out me unfortunately. They were sold a car at sticker price with a paid off trade in . T My elderly great uncle and grandmother went car shopping with out me unfortunately. They were sold a car at sticker price with a paid off trade in . They were told 3,000 for the trade in . Well they added 3,000 to the price of the car therefore giving them nothing for their trade in . They sold them every warranty they could . I got the trade in back and the warranties removed . This was wrong on so many levels. They should be ashamed. More